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Aschenbach Ford
Wytheville, VA
94 Reviews
Our Ford dealership set down roots in Wytheville, VA, in 1933, and we've been proud to be a cornerstone of the community ever since. Acquired by Aschenbach Automotive Group in 2022, Aschenbach Ford is ready to set a new standard for the way that people buy cars. We're committed to you, from helping you find the perfect vehicle to ensuring you get the best maintenance and repairs from our service department. You'll be treated like family from the moment you step through our doors, and our sales staff will use their knowledge and expertise to find you the perfect new Ford or pre-owned vehicle to take home. We bring the personal touch to every vehicle purchase, developing friends and family relationships with many of our customers as we work hard to make dreams happen. Because much of our staff is local and well-involved in the community, we're sure we have what it takes to bring you the car buying experience you've been searching for. Visit Aschenbach Ford today to experience the difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 94 reviews
May 31, 2024
The service department needs to do a better job going over those vehicles. I needed a new screen, the change oil light came on and in less than 48 hours got transmission issues over those vehicles. I needed a new screen, the change oil light came on and in less than 48 hours got transmission issues More
by shutedavid421
Verified Customer
Helpful May 21, 2024
THERE WAS A FACTORY RECALL. MY APPOINTMENT WAS AT 2:00. I WAS EARLY THEY FIXED THE RECALL AND I WAS GONE BY 2:00. MY APPOINTMENT WAS AT 2:00. I WAS EARLY THEY FIXED THE RECALL AND I WAS GONE BY 2:00. More
by dannyboy2
Employees Worked With
May 20, 2024
Took truck in on time for service and finished quickly. Also did outstanding recall in a timely manner. Also did outstanding recall in a timely manner. More
by fdbard
Employees Worked With
May 18, 2024
The entire team was amazing to work with! Robert went above and beyond to get me the truck I needed with a payment I could afford. I can’t recommend him and the staff enough! Robert went above and beyond to get me the truck I needed with a payment I could afford. I can’t recommend him and the staff enough! More
by Lindsey
Employees Worked With
May 18, 2024
Terri and body shop and service dept are beyond wonderful. True asset to the community wonderful. True asset to the community More
by BIKINGBECKYD
May 17, 2024
Very friendly. We were out of state and needed an oil change. They were considerate and made sure the car was done in a timely manner. We were out of state and needed an oil change. They were considerate and made sure the car was done in a timely manner. More
by GAILPD1964
Employees Worked With
May 15, 2024
Everyone involved in the purchase of my vehicle was easy to talk to and happy to answer any questions and concerns that i am pleased with the whole process and have recommended this dealership to my friend to talk to and happy to answer any questions and concerns that i am pleased with the whole process and have recommended this dealership to my friends and family. More
by linda.s.hicks23
May 11, 2024
Thorough, prompt, professional service while I waited in a comfortable area. Obviously, corporate expectations for employee relationships with customers are clear and well implemented. a comfortable area. Obviously, corporate expectations for employee relationships with customers are clear and well implemented. More
by PAULPHILLIPS0
May 10, 2024
Robert in sales is the shinning bright spot in your dealership. The valet service fails more than it succeeds. the parts department is capable but the dealership is not linked to the ford websites. Y dealership. The valet service fails more than it succeeds. the parts department is capable but the dealership is not linked to the ford websites. Your policies are self serving not customer facing. I could not in good conscience recommend anything at your dealership. More
by daxnew1
May 07, 2024
I am usually pleased but my windshield washer light came on after it was returned. on after it was returned. More
by SHEILAAFISHER
