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Arlington Heights Ford
Arlington Heights, IL
4,162 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,162 reviews
Helpful June 09, 2024
Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More
by berealbeyou
Employees Worked With
June 08, 2024
Great salesman, he was able to answer all my questions, found me a car that fit exactly what I wanted and got me out same day. found me a car that fit exactly what I wanted and got me out same day. More
by csaldivar20
June 08, 2024
Friendly, efficient, knowledgeable staff. Personable and thorough. We are happy we bought our truck here! Personable and thorough. We are happy we bought our truck here! More
by brenda.lagesse
June 07, 2024
Purchasing a car can be a stressful event, but working with Lonnie at Arlington Heights Ford was a great experience. I encourage anyone considering purchasing a vehicle to visit Lonnie at Arlington Height with Lonnie at Arlington Heights Ford was a great experience. I encourage anyone considering purchasing a vehicle to visit Lonnie at Arlington Heights Ford. Great people!! More
by Yeahbuddy
Employees Worked With
June 07, 2024
Very nice job , explain what is the problem and process the people is very friendly the people is very friendly More
by Janet
Employees Worked With
June 06, 2024
Lonnie was amazing! Got a Acura TLX through him, no problems at all. In and out in no time. Got a Acura TLX through him, no problems at all. In and out in no time. More
by Kerolloshanna
Employees Worked With
June 05, 2024
I had sold my 2020 Ford Ranger back to the dealership. I was not even thinking about buying an electric vehicle. Ron was kind enough to allow me to drive one home after I sold my pick up truck. He was ver I was not even thinking about buying an electric vehicle. Ron was kind enough to allow me to drive one home after I sold my pick up truck. He was very knowledgeable about the vehicle and was very excited about the technology that was available in this vehicle, so I went back to the dealership and I ended up leasing a Ford Mustang electric vehicle Ron help me set up my electric vehicle with all the proper settings vehicle had some previous miles on it and Ron followed through to make sure I will get the vehicle properly detailed And following up on some items that were not inside the vehicle so I can have them More
by jrf1012
June 05, 2024
My service rep Victor was hands down the best communicator during a grueling service process. His level of customer service helped ease the insurance and ordering woes. Outstanding experience, communicator during a grueling service process. His level of customer service helped ease the insurance and ordering woes. Outstanding experience, thanks Victor! More
by BigDaddy
