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Arapahoe Kia

Greenwood, CO

Overview
Employees
Reviews
Vehicles
4.6
455 Reviews
Welcome to Arapahoe Kia! Innovation that excites. Customer service that excels. When you visit Arapahoe Kia, you'll be treated like family. We are proud to offer excellent customer service, a friendly environment, great cars and attractive financing options. We have all the latest Kia models for every taste and every budget. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. If it's a pre-owned vehicle you're looking for, you'll discover a huge inventory of high-quality vehicles by all the top automakers, all of which have gone through our detailed quality inspection process. We understand the excitement that comes with finding a new car, so if you are looking for financing or lease options, we make the process simple and fast! We work with many different banks that want to do business with you! Our full service repair shop is staffed with highly-trained certified technicians, using state-of-the-art equipment, to ensure the best care for your vehicle. Their number one priority is you and the safety of your vehicle.
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9400 East Arapahoe Road

Greenwood, CO

80112

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Showing 455 reviews

May 14, 2024

Excellent customer service. My service advisor Donnie Franklin was great and very helpful , as always ! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Franklin
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May 15, 2024 -

Arapahoe Kia responded

Greg, it's great to know that Donnie provided excellent service during your visit at Arapahoe KIA. We appreciate the positive feedback!

Helpful
May 14, 2024

Arapahoe Kia has been my goto dealer for service since I bought my Kia. They have always been very professional. More

by CSRLICE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Hammerquist in the Service Department
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May 15, 2024 -

Arapahoe Kia responded

We're honored to be your go-to service center! Our team at Arapahoe KIA always strives to provide professional and quality care. Thanks for the review!

Helpful
May 13, 2024

It was a very friendly and quick service. Gave me a 90 min estimated wait time and it was finished in 50 minutes More

by SCISSELL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 13, 2024 -

Arapahoe Kia responded

We're glad to know you had a quick and friendly service experience at Arapahoe KIA! We always aim to get our customers back on the road as soon as possible. Thanks for your review!

Helpful
May 12, 2024

Kia was thorough in discussing what needed to be completed in addition the the requested oil change. More

by GREENEJEANS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Arapahoe Kia responded

We're glad to know you appreciated our thorough service at Arapahoe KIA. We always aim to provide comprehensive care for all vehicles that come into our shop. Thanks for the positive review!

Helpful
May 11, 2024

I did not have the positive experience that I expected at the dealership yesterday. I went in to buy out my lease and was told that all the numbers would be ready for me and we would be in and out in an hou More

by WATERWINGS.FINGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Arapahoe Kia responded

We're sorry to learn about your recent experience with us. It's important that our customers feel valued and respected, especially when it comes to time management. We apologize for the inconvenience caused during your visit which resulted in missing a special event. Your feedback is appreciated as we strive for continuous improvement in customer service quality. Please get in touch so we can discuss this further and find ways to make amends if possible - Morgann Hines - Customer Relations Manager - 3038742522

Helpful
May 11, 2024

Arapaho Kia is the only place I’ll buy my vehicles from, despite having various options in Colorado Springs. The staff is excellent, willing to work with you if anything comes up, and Jim Mullins is not onl More

by ROBERTO_LAINEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Mullins, Derek Pete
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May 13, 2024 -

Arapahoe Kia responded

Roberto, we're so glad to know that you've had consistently excellent experiences with Jim and the rest of our team at Arapahoe KIA. We appreciate your loyalty and recommendation! Enjoy those new rides!

Helpful
May 11, 2024

Service was on time and the staff was very helpful. Comfortable waiting are with a milkshake shop across the street. ☺️ More

by VAMPFIRE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Arapahoe Kia responded

We're glad to know our team provided you with friendly & timely service here at Arapahoe KIA! Thanks for the review - we hope to see you again in the future!

Helpful
May 11, 2024

I had a very smooth and fast experience trading in my truck for an SUV. Definitely recommend. More

by MIKERSCHMEHL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Arapahoe Kia responded

Thank you for leaving the Arapahoe KIA team five stars! We hope you're loving your new SUV!

Helpful
May 10, 2024

Very efficient, customer oriented, nice blend of technology (text messaging) and face-to-face interaction. More

by TEECAW10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gurule
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May 10, 2024 -

Arapahoe Kia responded

We're glad to know you appreciated our blend of technology and personal interaction at Arapahoe KIA. Thanks for highlighting our efficiency and customer-oriented approach!

Helpful
May 10, 2024

I thought my representative CJ did a good job and letting me know what the status of my job is. More

by SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cj
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May 10, 2024 -

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

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