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Andy Mohr Chevrolet

Plainfield, IN

4.7
1,684 Reviews

2712 E Main St

Plainfield, IN

46168

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Showing 1,684 reviews

May 23, 2024

I had an appointment and everything went smooth. Great service and out of there in 35 minutes. More

by mandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry
May 24, 2024 -

Andy Mohr Chevrolet responded

Thank you, Mandi, for choosing Andy Mohr Chevrolet for your appointment. We're thrilled to hear that you had a smooth experience with great service, and we're glad we could get you in and out efficiently. We look forward to seeing you again in the future!

May 22, 2024

ANDY MOHR CHEVY IS TRYING TO CON PEOPLE TO SELL CARS! I feel that we got dupped by Andy Mohr Chevy's sales tactics. We have bought many cars from Andy Mohr Chevy in years past and it was a good process More

by davepd3
Recommend Dealer
No
Employees Worked With
General Manager
May 23, 2024 -

Andy Mohr Chevrolet responded

We appreciate you sharing your take on the situation, Dave. We had a number of customers interested in the vehicle, and we let you know up front that we don’t take deposits - the only way to ensure you can buy the vehicle is to actually buy the vehicle. Your initial interest was expressed on Saturday, when you chose not to purchase the vehicle, and we had a different customer come to see the vehicle on Monday. They liked it, and let us know they would be back the next day with the full purchase amount. You came back to see the car again on Tuesday, and while you were there the customer did as they said and showed up with a check to buy the vehicle. Since you were there, and you had first expressed interest in the vehicle, we again offered to let you purchase the vehicle. You again chose not to, so we sold the vehicle to the customer who was willing to buy it. We were upfront and fair the entire time, and we’re not sure what else we could have done here. If our General Manager can help clear any of this up for you, his name is Harry Snyder and he can be reached at 317-676-1505 or directly at hsnyder@andymohr.com.

May 23, 2024 -

davepd3 responded

Then why is the car still available for purchase? You wouldn’t take a deposit but you would take 2500 to hold the vehicle?

May 20, 2024

Was just finishing up deal on a used truck and they sold it out from under me. BAD BUSINESS! More

by Unhappy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Demetre
May 22, 2024 -

Andy Mohr Chevrolet responded

We’re sorry to hear that you’re upset. We worked with you to come to an agreement, but you (understandably) said that you needed time to think about it. We didn’t hear back from you for a number of hours. Our policy is to not hold a vehicle or turn down a sale, so when a customer visited the showroom and made a firm decision to purchase the truck we sold it to them. If you’d like to discuss this with our General Manager, he would be happy to speak with you. His name is Harry Snyder and he can be reached at 317-676-1505 or hsnyder@andymohr.com.

May 22, 2024 -

Unhappy responded

That is a totally untrue statement. We were at a price agreement and were talking about switching out tires for stock tires and the salesman said he needed to get it approved so I said I would go to lunch. (I had been there for quite some time) The salesman said he would call me when he had an answer. I waited 50 minutes (NOT EVEN AN HOUR) and after receiving no phone call, I called him. That is when he told me the truck was sold. Again BAD BUSINESS.

May 17, 2024

Very informative and helpful. Explained so I could understand. Repairs were done very timely would definitely use them again. Great job Josh More

by Jstroud1024jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh arnold
May 20, 2024 -

Andy Mohr Chevrolet responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you found our service informative, helpful, and timely. We appreciate your kind words and look forward to helping you again in the future. Thank you for choosing Andy Mohr Chevrolet!

May 16, 2024

Thank you Chase Stiffler and everyone did a great job making sure the truck was ready to go in a timely manner… See you the next time… Chris More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Stiffler
May 17, 2024 -

Andy Mohr Chevrolet responded

Thank you for the kind words, Chris! We are thrilled to hear that Chase and our team ensured your truck was ready promptly. We look forward to seeing you again at Andy Mohr Chevrolet!

May 16, 2024

Clean showroom, decent amount of new vehicles, knowledgeable staff, made the process easy from start to finish More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary, Heath Damon I think in finance
May 17, 2024 -

Andy Mohr Chevrolet responded

Thank you, Jason, for the glowing review of your experience with Andy Mohr Chevrolet! We take pride in our clean showroom, extensive vehicle selection, and helpful staff who work hard to make the car-buying process seamless. We look forward to assisting you with any future automotive needs.

May 12, 2024

Willing to work with me to get what I wanted for the price I wanted. More

by matthew.mccarthy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter V.
May 14, 2024 -

Andy Mohr Chevrolet responded

Thank you for choosing Andy Mohr Chevrolet, Matthew! We are thrilled to hear that we could help you get what you wanted at the right price. We look forward to seeing you again in the future. Drive safely!

May 11, 2024

It's the employees there, they make a huge difference. Peace of mind is priceless and I don't worry when I bring my vehicle in. A-1 service More

by dennishyatt29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 14, 2024 -

Andy Mohr Chevrolet responded

Dennis, thank you for recognizing the exceptional service provided by our team at Andy Mohr Chevrolet! We pride ourselves on delivering top-notch service to ensure our customers have peace of mind when entrusting us with their vehicles. We appreciate your kind words and look forward to serving you again in the future.

May 09, 2024

I had originally thought I wouldn't come back after some previous bad experiences with this dealership. The past two visits have started to change my perspective. The communication has been smooth and clear More

by lucasbradyrigdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison mynatt
May 10, 2024 -

Andy Mohr Chevrolet responded

Thank you for giving Andy Mohr Chevrolet another chance. We're thrilled to hear that your recent experiences have been positive, with smooth communication and quick turnaround. We appreciate your feedback and are committed to continuing to provide excellent service in the future. Thank you for choosing us!

May 05, 2024

excellent profession service by my sales person would buy again from andy mohr chevolet again More

by jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J D
May 08, 2024 -

Andy Mohr Chevrolet responded

Thank you for leaving us this review, Jerry. We are happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.

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