Albany Honda

I had to drive 224 miles to buy the Honda Ridgeline truck at the right price with the right features and the low milage to Albany Honda, but it was worthwhile, the sales experience was great. The entire staf at the right price with the right features and the low milage to Albany Honda, but it was worthwhile, the sales experience was great. The entire staff was outstanding, low key, no pressure, no rush, they took the time out to explain and demonstrate all the complex features of the truck. If you are in the market for a Honda car or truck, I can highly recommend this Honda dealership, particularly Deldric Sams and Meloney Harrod, they are great to work with and went out of there way to make purchasing my truck a pleasant experience. Antoon Hurkmans More

Unprofessional, rude, lack knowledge and do not care about customer service or brand loyalty. Worst dealership I have ever dealt with. Ever! about customer service or brand loyalty. Worst dealership I have ever dealt with. Ever! More

Did not diagnose properly and was charged 2x for a part and dealer would not stand behind job. SERVICE TECH WILL STEP IN YOUR CAR AND LEAVE OIL DRY AND STAINS ALL OVER YOUR FLOOR. and dealer would not stand behind job. SERVICE TECH WILL STEP IN YOUR CAR AND LEAVE OIL DRY AND STAINS ALL OVER YOUR FLOOR. More

FAST BUYING PROCESS! I FOUND DELTRIC SAMS ONLINE AT ALBANY HONDA. HE GAVE ME GREAT NUMBERS ON THE CAR I WANTED. I WENT A WEEK LATER TODAY. HAD MY FIANCING ALREADY CHECKED I FOUND DELTRIC SAMS ONLINE AT ALBANY HONDA. HE GAVE ME GREAT NUMBERS ON THE CAR I WANTED. I WENT A WEEK LATER TODAY. HAD MY FIANCING ALREADY CHECKED OUT IN AN 1HR AND 30 MINUTES. CAR WASHED AND GASED UP. I WOULD BUY HERE AGAIN. FAMILY FRIENDLY CAR LOT. MS. SMALLS (WR) More

Not honest ! After texting with the salesman Richard and being very specific about what I wanted and expected he told me to come over. I took off from work and dro After texting with the salesman Richard and being very specific about what I wanted and expected he told me to come over. I took off from work and drove over an hour to get to the dealership for the salesman to avoid my questions. I asked him before I took a test drive he still lead me to believe he had the deal made I needed After I sat and waited we went into the finance manager office for him to go over the payments that is when I found out the salesman had lied to me the whole time. When confronted he was not nice to me and lied again. The dealership did not make the deal I wanted so they lost my business. Drove less than a mile a bought a 2019 Jeep thank you Honda!! For your bad service! More

"Not satisfied" I had an appointment this morning for an oil change and brakes to be done. I am sick because i was charge $ 576.45 for this to be done and the labor w I had an appointment this morning for an oil change and brakes to be done. I am sick because i was charge $ 576.45 for this to be done and the labor was more than the parts and it didn't take the person an hour to do this. I shouldn't done like my co worker told me. buy the parts and take it to the Technical school or another shop. T More

My favorite dealership! Mr. Deldric Sams was the best! He worked with me despite my situation. I would recommend anyone to come to Albany Honda and see him! Mr. Deldric Sams was the best! He worked with me despite my situation. I would recommend anyone to come to Albany Honda and see him! More

Very Unprofessional Do not go There Trashed Interior Destroyed door panel Then lied And said it came in that way Video tape your vehicle before you leave with them VERY UNPROFESSIONA Trashed Interior Destroyed door panel Then lied And said it came in that way Video tape your vehicle before you leave with them VERY UNPROFESSIONAL If you get this kind of service call 1-800-999-1009 Honda American If you don"t complain they keep doing their customers wrong More

Wonderful business! I have been using Albany Honda for all of my cars and it is an outstanding place of business. I would recommend it to any one who has a Honda or desir I have been using Albany Honda for all of my cars and it is an outstanding place of business. I would recommend it to any one who has a Honda or desires to purchase one. More

Albany Honda did a great job! My wife and I recently bought a new CR-V from Albany Honda. Sales Associate Andy did a good job staying casual and making the deal work for us. When My wife and I recently bought a new CR-V from Albany Honda. Sales Associate Andy did a good job staying casual and making the deal work for us. When he was unable to lower the price any further, he enlisted the help of a manager. We saved almost 10% off the sticker price. I liked that Andy let us test drive a few cars by ourselves. John in the finance office was helpful and friendly, and did a good job of expelling the process as we signed the necessary documents. We opted for the extended warranty, the gap insurance, and the maintenance plan. They rolled these into the financing contract. Andy gave us a detailed tour of the car and made himself available if we had any questions. Overall, the experience was very good. I would recommend this dealership. More