Adel Motors

I would never recommend this dealership to ANYONE! I purchased a 2007 Cadillac SRX from Mr. Rivers at Adel Motors 4711 Auth Pl Suitland, MD 20746. Mr. Rivers assured me that this vehicle ONLY needed $ I purchased a 2007 Cadillac SRX from Mr. Rivers at Adel Motors 4711 Auth Pl Suitland, MD 20746. Mr. Rivers assured me that this vehicle ONLY needed $600 worth of repairs (Rear Differential Bushing) and if I were willing to take care of the repairs he would give me a great deal on the price and a 30 day warranty on engine and transmission. I purchased the vehicle and had the discussed problem repaired. However, the problem still existed after repairs were done. My $600 repairs turned out to be actually problems with the Transmission ($3,000 to rebuild) Drive Shaft and CV Axle ($1700 to replace) which came to a total of $4700 in repairs. I contacted Mr. Rivers about the issues and warranty information. He stated that I was given a good deal on the vehicle and therefore he didn't add in the warranty. He also suggested I try to sale it at an auction and as far as monetary support on the repairs, there was nothing he was willing to do. I have not had this vehicle for 30 days as today. That is bad business practices and poor customer service. I give Mr. Rivers and Adel Motors Negative 5 STARS!! More

GREAT SALESMAN (BRUCE) My salesman, BRUCE, was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easi My salesman, BRUCE, was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easier than I had anticipated it would be! I will certainly recommend him and your dealership to my friends and family, Thank you for such an exciting and positive experience! Sincerely, MIKE SARVE More