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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.9
50 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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50 Reviews of Swickard Acura of Thousand Oaks

April 14, 2024

Chase was professional, helpful and provided excellent service with my Acura. I Will continue using their service. More

by lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Apr 15, 2024 -

Swickard Acura of Thousand Oaks responded

Lori, it's great to know that Chase provided excellent service during your visit at Swickard Acura of Thousand Oaks. We look forward to seeing you again for future services!

April 03, 2024

Chase was very friendly and communicative. Unfortunately I found a rag left under my hood on top of my engine from the previous service. I brought him the rag and he checked my car before I dr More

by Kfernandez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase in service
Apr 03, 2024 -

Swickard Acura of Thousand Oaks responded

We appreciate your feedback and apologize for the oversight. We're glad Chase was able to address it promptly at Swickard Acura of Thousand Oaks. Thank you for bringing this to our attention!

March 30, 2024

Great service! Frank was super helpful. Kept me informed . Answered questions.. Driver Kuis super!thanks More

by Karen Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guirre. 5 star
Apr 01, 2024 -

Swickard Acura of Thousand Oaks responded

Karen, we're glad to know that Frank and Kuis provided you with great service at Swickard Acura of Thousand Oaks. We appreciate your feedback!

March 24, 2024

Service was quick and excellent. Leo went over the recommendations thoroughly with me and why they were being recommended. More

by ArmaSwiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Mar 25, 2024 -

Swickard Acura of Thousand Oaks responded

We're glad to know you had a quick and excellent service experience with Leo and the team at Swickard Acura of Thousand Oaks! It's important for our team to ensure that all recommendations are well-explained. Thanks for the positive feedback!

March 20, 2024

Everyone at this dealership is always very professional and friendly with anything you may need done. More

by Donetta Redd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aguirre
Mar 20, 2024 -

Swickard Acura of Thousand Oaks responded

Donetta, we're glad to know our team at Swickard Acura of Thousand Oaks provided you with professional and friendly service. Thanks for the positive feedback!

March 12, 2024

Leo gets my 5 star rating. If you’re looking for dependable, reliable and genuine service Leo is your guy! Buying my car from Anderson at the time was a red carpet experience. More

by Kmichelle82605
Recommend Dealer
Yes
Employees Worked With
Leo Ibanez
Mar 12, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to know that Leo provided you with such a top-notch experience at Swickard Acura of Thousand Oaks! It's wonderful to have your continued support through the change in ownership. Thanks for being a lifelong customer, we appreciate it!

March 07, 2024

Took my car in after an error code popped up. Frank took care of it, no hassles. And I got a shuttle ride home from Luis More

by Miguel
Recommend Dealer
Yes
Employees Worked With
Frank, Luis Ramos
Mar 07, 2024 -

Swickard Acura of Thousand Oaks responded

Miguel, we're glad to know Frank and Luis were able to assist you with your car issue at Swickard Acura of Thousand Oaks. We appreciate the positive feedback!

March 06, 2024

Joel was professional and very knowledgeable about the Integra model, which was the model I was interested in leasing. Very helpful. More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Aguilar, Vivian Naeish
Mar 07, 2024 -

Swickard Acura of Thousand Oaks responded

Sharon, we're delighted to know that Joel was able to assist you with your leasing needs for the Acura Integra at Swickard Acura of Thousand Oaks. Thanks for sharing your experience!

February 21, 2022

Love Acura of Thousand Oaks, I got my vehicle RDX , the sales rep , financial dept. and management were super helpful and since than I have the best experience , I highly recommend Acura of Thousand Oaks More

by WM.USMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ibanez
February 16, 2021

Worst Dealership ever. People here are profiling it doesn’t me an young I don’t have money. I suggest that you guys go at Gold Coast Acura where people are so nice and give good deals this dealership i More

by Raykher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Perry Gentile
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