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Acura of Salem - Service Center

Salem, OR

4.9
317 Reviews

317 Reviews of Acura of Salem - Service Center

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May 31, 2024

I have worked with Acura Salem since 2005 & have almost always been very happy with their service & people skills. They are warm & welcoming & keep you informed through the process. I rarely give 5 points, More

by dar4chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Very responsive, review post service what was done and found.. Appreciate the car wash before you leave! More

by senicure2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Have traded with Avura of Salem since 2014 and they have always provided curtius and helpful service. This wss our second Acura. More

by ROYCROW40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren S
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Friendly, knowledgeable staff & wonderful service. Kevin was not on site but the gal who filled in for him was excellent. More

by 1209peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Kevin was great and everyone was very helpful. Call backs and scheduling was a breeze. Be we are disappointed all the recall parts were not there. But not Kevin’s fault. More

by davidbassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Acura of Salem really worked with me and my schedule when it came to repairing my vehicle. More

by sdpavlik88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Everyone is very friendly and helpful In have been a customer for a long tome More

by JACNU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I am always greeted with a friendly hello and a smile! I am taken care of immediately and service is provided in a timely manner! Wouldn’t go anywhere else! More

by CORVALREITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I went in for an oil change and was greeted promptly and with courtesy. My car was serviced quickly and I was on my way sooner than I expected. More

by wellmags
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Kevin and his crew are fantastic, as always. Communicative, friendly and helpful, and also thrifty, brave, clean and reverent. More

by CARLSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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