Back

Acura of Fremont

Fremont, CA

not yet
rated
23 Reviews

5700 Cushing Parkway

Fremont, CA

94538

Directions

By Type

23 Reviews of Acura of Fremont

May 05, 2024

The worst dealership to have your MDX or any other car service there, specially on the Saturday, appointment means nothing, ask you to sit in my car after 40 minutes walked in and asked if they take my ca More

by ph650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
December 31, 2023

I am writing this to share my recent experience, dissatisfaction and dishonesty with the recent service and the workers I received at Fremont Acura service center from Oct - Dec 2023. I brought my c More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike , Sayeed
October 28, 2022

I highly encourage people to avoid Acura of Fremont dealership. Both the sales and service departments of Acura Of Fremont have demonstrated consistent incompetency and potentially even fraud. My More

by ChrisCroswhite
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Will
September 01, 2021

Great sales lady’s and reasonable deal; after bought our vehicle our sales lady’s was really kindly to teach my parent in law to operate the car More

by luktravel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branda
March 30, 2021

Do not go here. Our car started having issues after the servicing we got from them. Had to spend another 200 dollar to get things fixed More

by sj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Random guy
February 02, 2021

-Went for an oil change and after that my garage floor had around 250 ml of oil spill within a day -Guess what the drain plug was hand tighten -I asked the service manager about my side windows padding More

by shrimant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
December 16, 2020

Horrible customer service. Was never approached once and when I did once I got a creepy vibe from the worker. Definitely never going back. Felt disrespected and judged. More

by Jessica M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
September 10, 2020

Absolutely impossible to reach the finance department over the phone. Nobody picks up or returns calls. I left them voice messages - no luck. Wrote an email - no answer. I bought a car with a bumper to b More

by irisstark
Recommend Dealer
No
Employees Worked With
no one answers
March 10, 2020

"It's ok to not agree on price of the product but that doesn 't mean you treat potential customer badly" This was already posted on a Google review, but I second this as a separate occasion. The more I think More

by bummedout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales manager
January 14, 2020

Never again. Bought a used car there last week. Picked it up, drove it 81 miles, Low oil light came on. Checked the oil- the notice should have said BONE DRY SUCKE More

by billya60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember. Branda was sales rep.
1