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Acura by Executive - Service Center

North Haven, CT

4.9
624 Reviews

624 Reviews of Acura by Executive - Service Center

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May 15, 2024

The customer service is great! I just started working with Acura and I am pleased so far. They do good work. I look forward to working with them in the future. More

by Melmel1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Acura by Executive responded

Mel, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

May 10, 2024

The work done on the car was performed well and the vehicle looks back to normal. More

by GOGOGO10002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

May 09, 2024

Micheal was very helpful and also very attentive. I would highly recommend anybody with Acura to go to this dealership quick very responsive and extremely polite. More

by luna011291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Acura by Executive responded

Thanks for sharing about your experience with, Michael here at Acura by Executive. We appreciate your business and hope to see you again soon!

May 06, 2024

Very happy with the service, it was done quickly and professionally.definitly recommended.will return for the next service. More

by franksopel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Acura by Executive responded

Frank, Thank you so much for your kind words for John and for leaving us this wonderful feedback!

May 03, 2024

Very gd service always let customer know wats going on with there car wat they need More

by vcornelius38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

May 01, 2024

Sales and the Finance people are as you can expect. Direct, to the point and with an agenda. The same as any other dealership. However, service andr Heath was the reason I decided to buy out my lease More

by vicdjgonzalez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Rolon
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Acura by Executive responded

Hi Vic: We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 01, 2024

John is a top-notch, best-in-class Service Advisor who is honest, knowledgable, professional and very personable. He comes with my highest recommendation, six-stars on a five-star basis. More

by Philly27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

May 01, 2024

I will use no other dealership from this point onward and there are three other Acura dealers much closer to my residence. They are far and away well worth the time and effort to be my preferred dealer. More

by Philly27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 25, 2024

Great communication. Very friendly. Excellent experience. Very happy with the service and my purchase. 5 stars More

by turbo06040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

April 24, 2024

Courteous , polite , respectful, clean , friendly ! The waiting area is always stocked with Refreshments for the customers. I would recommend the service . Thank you ! Acura by Executive More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Acura by Executive responded

Thanks, Debra, for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

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