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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
April 04, 2024
horrible call in system, waited on hold for service for 15mins just to be hung up on. They will not answer any questions on prices which seems untrustworthy and scummy. Never go here. 15mins just to be hung up on. They will not answer any questions on prices which seems untrustworthy and scummy. Never go here. More
by salesprothomas
Employees Worked With
Other Employees :
service department and owner
Helpful February 01, 2024
A great establishment and very friendly staff. My third car from them and it’s always a pleasure to be there. Abdul, Yahia, Hatim, Mostafa, Gary and Eddie are very professional and they always mak My third car from them and it’s always a pleasure to be there. Abdul, Yahia, Hatim, Mostafa, Gary and Eddie are very professional and they always make my experience hassle free. I’ve referred so many friends to A1 Toyota and they’re all happy with their experience. More
by Youness
Employees Worked With
Other Employees :
Abdul Fakih
August 24, 2023
Sunny is the best! My 3rd Camry from A-1 and second with Sunny's assistance. My 3rd Camry from A-1 and second with Sunny's assistance. More
by Hapbee
Employees Worked With
August 23, 2023
Michael fournier went above and beyond To help with my car ignition problem yesterday Until he solved problem he is number one car ignition problem yesterday Until he solved problem he is number one More
by donnachieppo52
Employees Worked With
August 21, 2023
Gary needs more experience in management. Raising his voice at customers is rude and unprofessional. Raising his voice at customers is rude and unprofessional. More
by Lex1975
Employees Worked With
June 09, 2023
Purchase 2023 RAV4 hybrid xle premium communicated with Gary over the internet. No games, no hassle, no bull. Made my purchase painless. A1 Toyota at New Haven Connecticut. 💯 I will be going back again Gary over the internet. No games, no hassle, no bull. Made my purchase painless. A1 Toyota at New Haven Connecticut. 💯 I will be going back again for another vehicle More
by A-c
May 24, 2023
This was the absolute best car buying experience we have ever had. We had an out of state purchase, involving several out of the norm factors. Everyone was courteous, informed, flexible, and easy to work ever had. We had an out of state purchase, involving several out of the norm factors. Everyone was courteous, informed, flexible, and easy to work with. We were able to execute the entire deal via phone and email and pick up the car very quickly. We have bought many cars in our home state of CA and this was so far beyond any great service we have ever encountered that I am willing to fly cross country to buy our next car to work with this dealership, who doesn't love a road trip, right? We so appreciate the no-nonsense approach without constant upselling. It was refreshing. More
by wcshauna
April 26, 2023
Working with Brenton was a great experience. He answered all my questions, and helped facilitate my trade-in into a brand new lease. He was helpful, knowledgeable, and respectful. He answered all my questions, and helped facilitate my trade-in into a brand new lease. He was helpful, knowledgeable, and respectful. More
by JT
Employees Worked With
April 24, 2023
Yousifu is very helpful when it comes to walking people through the shop he is so nice and concerning! This guy definitely deserves a free car from Toyota for working there for about 30 years! This will he through the shop he is so nice and concerning! This guy definitely deserves a free car from Toyota for working there for about 30 years! This will help him a lot! More
by Mohammed
