The Car Club East

Went to buy a new vechile. ..was told it would have winter tires, under coating and a full tank of gas....was jerked around for 3 weeks as salesman was shady as fxxxx...and kept ..was told it would have winter tires, under coating and a full tank of gas....was jerked around for 3 weeks as salesman was shady as fxxxx...and kept giving excuses about working on those things . After going to management to try to get him to honor, they said he no longer works there and the best was when I though my husband was my cosigner. Turned out I'm not even on the loan. Didn't find that out til I tried to change payment date. But ran my credit so much that my credit took a massive hit so now I can't finance anywhere . DO NOT BUY FROM THIS COMPANY!!!! They lie about EVERYTHING!! I will find out soon from the dealership if they even did an honest safety as they said it got wet and cannot produce it. I'm hoping to sue! More

I'd like to thank Justin for his time, Support and Professionalism in my vehicle Purchase today. Definitely going to recommend this place to everyone who might be interested in getting a new or used q Professionalism in my vehicle Purchase today. Definitely going to recommend this place to everyone who might be interested in getting a new or used quality vehicle. Joe Turpin. More

STAY FAR AWAY FROM THIS DEALER. IF YOU ARE desperate enough to purchase a car from them...DO NOT UNDER ANY CIRCUMSTANCES GET CONNED into purchasing their PLATINUM EXTENDED WARRANTY IF YOU ARE desperate enough to purchase a car from them...DO NOT UNDER ANY CIRCUMSTANCES GET CONNED into purchasing their PLATINUM EXTENDED WARRANTY at a cost of $2500.00. People's Choice Warranty, will JUMP THROUGH EVERY HOOP not to pay for the repairs and Nickle and dime. You have to pay a deductible AND YOU HAVE TO PAY THE MECHANIC for the FIRST HOUR for them to provide a diagnostic. I know why they do this...its because 80% of the time PCW will not cover the repairs and the mechanic just wasted an hour. In a nutshell, you are out at least $250.00 EVEN BEFORE THE REPAIRS START. FOR THE LOVE OF GOD PEOPLE....DO YOUR HOMEWORK. Finally...wait about a year before the sales reps or finance "manager" to strat contacting you with betters deals and rates....but if you contact them about a complaint....SILENCE. More

Working with Jesse at The Car Club was the easiest, quickest experience I have had with a dealership. Jesse was completely transparent about everything and made sure I understood the process. Great p quickest experience I have had with a dealership. Jesse was completely transparent about everything and made sure I understood the process. Great place, highly recommend going there for your next vehicle! More

It was a pleasure meeting and dealing with Hichem Gouadria! Hichem answered all my questions in great detail and got me set up quickly with my vehicle of choice! Hichem is a well mannered, pleasant, Gouadria! Hichem answered all my questions in great detail and got me set up quickly with my vehicle of choice! Hichem is a well mannered, pleasant, knowledgeable gentleman! I love my 2020 Subaru Outback! Kudos to Hichem and all the Staff at The Car Club 330 Moodie Dr. Nepean! I will definitely refer Hichem to all my friends and co-workers who are looking for a new or used vehicle! Excellent Customer Service! More

Shelley and I are so delighted with courtesy and knowledgeable staff that works at The Car Club on Moodie Drive. In my 50 years of driving I can't think of a better experience when purchasing a vehi knowledgeable staff that works at The Car Club on Moodie Drive. In my 50 years of driving I can't think of a better experience when purchasing a vehicle.Evan Malamud was the sales person we dealt with. He was courteous, very knowledgeable and helpful for us to make our sales agreement.Simply put it was an awesome experience. Everything we asked of he bent over backwards to make it happen. Businesses need more workers like him. Thanks again Evan and the whole Car Club on Moodie Drive. We will definitely be back. Yours truly Graydon Keays More

At the car club we got better then expected service and financing. Our sales representative Jeff was extremely polite and easy going. He worked hard at getting us the best rate possible , plus he went over financing. Our sales representative Jeff was extremely polite and easy going. He worked hard at getting us the best rate possible , plus he went over everything with us from he paper work to the features in our new car. I would recommend the car club and Jeff to anyone who is looking for a new car! More

I had an amazing experience with Jesse. He helped my family immensely with a 3 day turnaround. We love our new Toyota and will recommend him and Car Club to others! He helped my family immensely with a 3 day turnaround. We love our new Toyota and will recommend him and Car Club to others! More

Dealers will say anything to make a sale. That was the with my agent. When I came back a year later to make good on his word (which he denied. Even though I have it in an email, he wouldn't a That was the with my agent. When I came back a year later to make good on his word (which he denied. Even though I have it in an email, he wouldn't admit it, arguing I misinterpreted). Now I can't remove my co-signer for next 5 yrs. Never buy from them. Don't ever trust Mr. Ouimet. He's slime in a suit More

The worst dealership I’ve ever dealt with costumer service is awful don’t buy service is awful don’t buy More