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401 Dixie Hyundai

4.7

613 Lifetime Reviews

5515 Ambler Dr, Mississauga, Ontario L4W 4N3
Call (905) 238-8080

613 Reviews of 401 Dixie Hyundai

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August 12, 2017

"nice people"

- mehrdad

definitely honest, good management and cheerful, they helped me in many ways especially financing part. I don't have 25 words to write other than they were wonderful

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Maria Olenik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ben Hajdini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Klepacz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 08, 2017

"Fantastic"

- Arole

The entire team was excellent from Maria Olenik in sales to Greg in Management to Ben in the finance unit. 5 star to them all. Charles.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Maria Olenik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Klepacz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 07, 2017

"AWESOME."

- Cableguy

The parts manager was very helpful. As well as service people. Highly recommended. Customer service is number one and they proved it!!!! Great Job guys!!!!!

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Recommend Dealer
Yes
Employees Worked With
Mark Morrison
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 07, 2017

"Great experience "

- Mar

First my husband and I went to the dealerships in Brampton one would not deal with us and the other one was trying to sell us a car that we did not want. When we went to 401dixie Hyundai we were not sure what to expect and Erick with GREAT he made are experience wonderful we decided to go with the Elantra Gl it is my first new car and he made the hole experience wonderful. I have called him since I pick up the car with questions and he was still helpful.

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Recommend Dealer
Yes
Employees Worked With
August 01, 2017

"Awesome!"

- Sunny

I wouod take this opportunity to thank Chayanne and Devanne for helping me out and answering all the questions i had. They were very helpful and also accomadated me even though i did not have an appointment, as compared to my regular dealership (Atrell) who always have a excuse and never willing to accomadate. Me and my family own 4 Hyundai vehicles, all bought from the same dealership. My experience with the service team at Atrell have been on and off. They are good sometimes but not upto caliber, even though i share a very good rapprt with them. I for the last few services, went to local shops (Canadian tire) as they always accomadated. I made the right decision in walking into 401 dixie Hyundai and the experience today would make me come back to the dealership and i dont need to go anywhwere else. I Would also like to mention the technicians name, Sunil, who took time to answer my concerns and cleared a few misconceptions i had and i was very satisfied. A customer would never remember how a service advisor looked or the clothes they qor, but would always remember the way he was made to feel. I thank both the lovely ladies for their warmth and customer centric attitude. Keep it up. PS: i hope you still remember my jokes.....lol. Regards, Kulneet Singh

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Recommend Dealer
Yes
Employees Worked With
Cheyenne Parsons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Devanne Reinhardt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Sunil
July 31, 2017

"Excellent Customer Support"

- Erson Goncalves

In 2007 I have purchased an Entourage. Completing 10 years a new car was in my mind. Other brands and SUV models were considered, but what made me focus on Hyundai again were the previous good experiences during recalls. After a decision made, I came to 401xDixie Hyundai and met Trevor. He helped me to finalize my decision about the Santa Fé 2017 with his full attention showing me details in logic order during the negotiation. He demonstrated acknowledgments about the product. Thank you, Trevor! Also, my thanks to Ben Hadjini and Johnson Li. Thanks for your help clarifying me about financial, warranties and final purchase order. Well, see you guys on the first oil change.

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Recommend Dealer
Yes
Employees Worked With
Trevor Shirley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ben Hajdini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 29, 2017

"Once again Great Service!"

- Ed

Once again I had a great experience at 401/Dixie. Devanne went out of her way to make sure my time their wasn't wasted and was incredibly courteous during it!

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Recommend Dealer
Yes
Employees Worked With
Devanne Reinhardt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 25, 2017

"Thanks Devanne!"

- A Spykers

Thanks Devanne, just got my Elantra back and the A/C is working great again. Your attention was greatly appreciated, I will definitely recommend you to my coworkers/friends/family who require excellent service for their cars.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Devanne Reinhardt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 24, 2017

"Poor Service"

- faree78

Rather that writing a review comment I would like to write down a few experiences I have from this dealership: 1- One month old brand new car (sonata) exhaust rim paint starts peeling off. It takes them 8 months to call me for replacement. They replace the wrong side and another 2 weeks for the left side. The left side was replaced by a used part and they admit its from a demo car. 2- I leave the vehicle for interior detailing and when I pick it up my sunshade, all candies and gums and even wheels lock is not there. They apologize and ask me to go pick them up. 3- (which made me change to another location eventually) I called to book a service appointment (they used to call me for the first year and not anymore) and they mentioned 48,000 km service would cost me $780. I ask for details of this pricey service and they refer me to their website. On their website it is noted as $320 and I book it for Monday July 24. They call on Saturday to remind me and I confirm the cost of $320 when service advisor, Mitch says no, that is wrong on the website and it should be $780. He asks me to give him 10 minutes to fix the error. I check with other Hyundai dealers and the most expensive for the same mileage with identical details is $390. These people are just rip off! They apologized once and asked me to remove my negative feedback but enough is enough. If you don't know much about you car DO NOT go to this place or they charge you for nonsense as much as they can!Rather that writing a review comment I would like to write down a few experiences I have from this dealership: 1- One month old brand new car (sonata) exhaust rim paint start peeling off. It takes them 8 months to call me for replacement. They replace the wrong side and another 2 weeks for the left side. The left side was replaced by a used part and they admit its from a demo car. 2- I leave the vehicle for interior detailing and when I pick it up my sunshade, all candies and gums and even wheels lock is not there. They apologize and ask me to go pick them up. 3- (which made me change to another location eventually) I called to book a service appointment (they used to call me for the first year and not anymore) and they mentioned 48,000 km service would cost me $780. I ask for details of this pricey service and they refer me to their website. On their website it is noted as $320 and I book it for Monday July 24. They call on Saturday to remind me and I confirm the cost of $320 when service advisor, Mitch says no, that is wrong on the website and it should be $780. He asks me to give him 10 minutes to fix the error. I check with other Hyundai dealers and the most expensive for the same mileage with identical details is $390. These people are just rip off! They apologized once and asked me to remove my negative feedback but enough is enough. If you don't know much about you car DO NOT go to this place or they charge you for nonsense as much as they can!

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Recommend Dealer
No
Employees Worked With
Mitch Harvie
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cameron Woods
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jody Clarke
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 12, 2017

"great service, helpful staff"

- teresa123

this is the second vehicle we purchased from this dealership. Trevor Shirley was again very helpful and a pleasure to deal with. I would also like to add that Ben and Greg are always there for us, willing and able to make our purchase feel just right! We have an issue with our Santa Fe and Drew Fraser is looking after it for us. Everyone works hard to make us (the customer) happy!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Shirley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Drew Fraser
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ben Hajdini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Klepacz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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