1st Honda of Simi Valley - Service Center

When I need service on my 2021 Honda Civic I always call Joh Flanagan to ask for advise. John is very knowledgeable, honest and professional. Joh Flanagan to ask for advise. John is very knowledgeable, honest and professional. More

Don (the Service Mgr. ) was very efficient. The phone system is terrible to deal with. I wish this dealer has more service technicians so that the wait time to have cars ) was very efficient. The phone system is terrible to deal with. I wish this dealer has more service technicians so that the wait time to have cars serviced wasn't so long. Once you can get your car in to be serviced, the Service Department is great. More

From the time my wife and I arrived, we were greeted by Service rep Ryan Davis and John Flanagan, they immediately wrote us up, the prices were the best of the other dealers we had been to, and thes3 guys Service rep Ryan Davis and John Flanagan, they immediately wrote us up, the prices were the best of the other dealers we had been to, and thes3 guys 8new what they were doing and what I wanted them to to to myHonda Clarity. They were great! We were comfy in the waiting room, comp beverages, etc and seating. I reside in Sherman Oaks, a good $instance from Simi Valley but trust me, the dealers in my area don’t (old a candle to Simi Valley Honda. They are more than worth the ride to come here to have my car maint performed. In fact, my wife andi rather enjoy the scenic ride of hills and space snd find it relaxing. More

John is the experienced service agent who is always so friendly and helpful. A true asset to this dealership - he keeps the communication channel open and does a fantastic job of explaining the work to be friendly and helpful. A true asset to this dealership - he keeps the communication channel open and does a fantastic job of explaining the work to be done, next steps and cost estimates. I hope First Honda takes great care of this agent. - A More

Friendly service department (John, Don) and a vehicle that performs well - thanks to Mike in parts department and Brian and the rest of the service tech team. that performs well - thanks to Mike in parts department and Brian and the rest of the service tech team. More

I have been using First Honda Service since I bought my 2006 Civic. Service agents are friendly and knowledgeable. I have to wait for my car so they always try their best to get my car done ASAP. The wa 2006 Civic. Service agents are friendly and knowledgeable. I have to wait for my car so they always try their best to get my car done ASAP. The waiting room is nice, clean and comfortable. The work area provided is great. I love that they wash my car when it is serviced. More

Your experienced, friendly staff always communicate all throughout the service process making my service visits enjoyable! throughout the service process making my service visits enjoyable! More

The staff was very friendly and helpful. They explained the issue clearly, how to avoid it in the future and had me out it fixed, without an appointment, within an hour. They explained the issue clearly, how to avoid it in the future and had me out it fixed, without an appointment, within an hour. More

Staff are very friendly, professional and efficient. I always have a great experience with this agency. I always have a great experience with this agency. More

Great costumer service, professional and very accommodating. Return car on time . Facilities are also cleaned. It is bonus they have a fridge with cold bottles of water for costumers while waiti accommodating. Return car on time . Facilities are also cleaned. It is bonus they have a fridge with cold bottles of water for costumers while waiting for the car More