Bramgate Volkswagen

Honest and Provided full disclosure without having to ask. From the moment I came into the dealership I was treated well. Oscar was full of information and provided the history of the car including the checkl From the moment I came into the dealership I was treated well. Oscar was full of information and provided the history of the car including the checklist they use when certifying my vehicle.. with every step Oscar and Joanne made sure that every point was brought to my attention to make sure I knew all i needed to know and was happy with my purchase.. GREAT JOB! Love my Jetta More

Coudn't be more efficient I really appreciated dealing with Oscar and Joanne at Bramgate Volkswagon. Talk about efficient! I made the decision to buy a new car, narrowed in o I really appreciated dealing with Oscar and Joanne at Bramgate Volkswagon. Talk about efficient! I made the decision to buy a new car, narrowed in on the type I wanted, came into Bramgate and gave them my parameters and Joanne and Oscar nailed it. I was approved for the financing by the time I returned from the test drive and my car was ready within 2 days. I also appreciated Oscar haging around 90 minutes past the end of his day just to make sure he could walk me through the features. These guys are real p[ros and I would recommend them any day of the week. Thanks guys. More

Honest and Realistic I bought an e-Golf. I saw an online advertisement that gave me the offer to put a reservation on the limited availability of this model in Canada. Onc I bought an e-Golf. I saw an online advertisement that gave me the offer to put a reservation on the limited availability of this model in Canada. Once this was done I had to meet with a dealership and I chose Bramgate. I have been here before and the sales people and management are honest and realistic. More

A Great eGolf learning and sales experience! Bramgate reception staff, the sales representative (Daniel), and Joanne in business were all pleasant and polite. This was a fun and educational expe Bramgate reception staff, the sales representative (Daniel), and Joanne in business were all pleasant and polite. This was a fun and educational experience for all. We smiled and laughed a little. As VW Canada enters the new era of vehicle electrification, it's a learning cliff; green license plates, no transmission, government rebates and no oil changes! Communication was efficient by phone and email, so very important. Thank you. My neighbour is on his way to buy........ More

Quick and efficient I had a good experience when buying a VW Beetle for my sister. They met all the timelines and I am satisfied with the overall experience. I would howe I had a good experience when buying a VW Beetle for my sister. They met all the timelines and I am satisfied with the overall experience. I would however, have appreciated better pricing or add-ons. More

first time purchase--- extremely delighted and happy Moe was exceptional. He did everything in his hands to give us an outstanding deal. Ricky was great in securing low finance rate for us. Moe was exceptional. He did everything in his hands to give us an outstanding deal. Ricky was great in securing low finance rate for us. More

Lacking customer service Do not handle there customer efficiently, effectively, diligently and with respect. Do not value customers time. Seems like Vehicle PDI was not done. Do not handle there customer efficiently, effectively, diligently and with respect. Do not value customers time. Seems like Vehicle PDI was not done. Waste customer valuable time. More

Worth the drive I've used Bramgate in the past but after moving to a new area thought I should try another closer dealership. In the end we decided to make the trip b I've used Bramgate in the past but after moving to a new area thought I should try another closer dealership. In the end we decided to make the trip back to Bramgate even though it was farther. We were not disappointed. The sales manager Chris was great and Ricky was very easy to work with. It was worth the drive for the treatment we received. More

Easiest car purchase Moe was great. Easy going and no pressure. He did the deal very fast with very little waiting around. Provided excellent information and communication Moe was great. Easy going and no pressure. He did the deal very fast with very little waiting around. Provided excellent information and communication was fantastic. He got us into a Jetta for a great price. Even offers assistance when I couldn't how to figure out to change the clock. Great guy. Wouldn't know he is a "car salesman"! More

An Amazing Experience I had the pleasure of dealing with Chris Vander Wel when I purchased my new car this summer. Chris was friendly and very knowledgeable about the car I had the pleasure of dealing with Chris Vander Wel when I purchased my new car this summer. Chris was friendly and very knowledgeable about the car I was interested in purchasing (2018 Tiguan). He followed up with me and kept me informed about arrival dates. I ordered a new model that was not readily available and Chris went above and beyond to ensure that I could get my car as soon as possible. The entire process was very organized and stress-free. I also dealt with Ricky who was very helpful when going over warranty options. More