Eastern Chrysler Dodge Jeep Ram Winnipeg
Winnipeg, MB
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Awesome service and hospitality with Paul I ve had a wonderful time with Paul and Ryan. Hats Off to these wonderful men. Don't lose them.... a great asset to the company... I ve had a wonderful time with Paul and Ryan. Hats Off to these wonderful men. Don't lose them.... a great asset to the company... More
RAM times 2 I walked in to Eastern to find out what the incentives were on the Rams with no intention of buying a truck. but then I meet Jason and he suggested I walked in to Eastern to find out what the incentives were on the Rams with no intention of buying a truck. but then I meet Jason and he suggested I build a truck on paper as the one I was interested in wasn't available at the time. we built it with Anthony's help and ordered a truck but 24 hours later I went to make a change on the truck. because it was already sent they couldn't make any changes. Anthony tried for a week and a half to make the changes but it couldn't be done once it was sent to the plant, so rather than have a disappointed customer Anthony said we'll reorder. so we reordered the same truck but slightly different. now that's customer service !!! The new truck came in with the changes and both my wife and I couldn't be happier! I very much enjoyed working with Jason and Anthony. More
Great and Enjoyable!! First time buyer and i'm so happy with the car and the great service! Will definitely recomend them to others in the future super friendly staff too!! First time buyer and i'm so happy with the car and the great service! Will definitely recomend them to others in the future super friendly staff too!! More
Had an excellent experience buying a car with Paula Parades! My husband and I had spent months looking for a car and thankfully found one at Eastern Chrysler Dodge Jeep Ram Winnipeg-we just wish we had gone here My husband and I had spent months looking for a car and thankfully found one at Eastern Chrysler Dodge Jeep Ram Winnipeg-we just wish we had gone here first! The staff were amazing! No pushy salespeople no gimmicks. Paul Paredes was the best salesperson we ever dealt with! He was knowledgable, professional, funny and fair. He took the time to answer all our questions and didn't rush us at all. This dealership takes pride in their customer service and it shows! It was actually a fun experience!! We even flipped a coin to save more money and won! Ian in the finance dept was fantastic as well! They also took the time to follow up with us afterwards to make sure we were happy-which we were! We will definitely refer family and friends to Paul and we will be back for our next car! Thanks again Paul! More
Very pleasant and helpful staff. My wife and I were looking at newer vehicles while ours was being checked for a factory recall. Paul Paredes came out to the lot to answer any questio My wife and I were looking at newer vehicles while ours was being checked for a factory recall. Paul Paredes came out to the lot to answer any questions we had and before long we were driving away in a van that was newer than ours with far more acceptable financing terms. Extremely pleased with Paul Paredes, Ian Koslowsky, Rod Bell and Andre Clarke. I will be highly recommending Eastern Chrysler and their excellent sales staff to my family and friends. Thank you again for your time in helping us to upgrade our minivan. Freeman and Dolora More
Happy with our purchase Our initial interaction with a couple of staff from Eastern did not prove to be very positive. However, shortly there after, we were introduced to Pa Our initial interaction with a couple of staff from Eastern did not prove to be very positive. However, shortly there after, we were introduced to Paul Paredes. Paul was able turn the situation around as he carries a high degree of professionalism by being very knowledgeable, courteous and by continuing to provide exceptional after sales service. It was also a pleasure to deal with Ian Koslowsky in finance. He took the time to explain details well and provided thorough answers to any questions we had. Although we did not deal directly with Rod Bell, he made sure we were taken care of and definitely brings a positive vibe to the environment. More
Taking The Time To Buy A Vehicle In the past I have had a number of negative experiences at some automobile dealerships here in Winnipeg - however, the experience I had at Eastern whi In the past I have had a number of negative experiences at some automobile dealerships here in Winnipeg - however, the experience I had at Eastern while purchasing this vehicle was at the very opposite end of the scale. I had been in the market and looking for a new vehicle for the past three months. I saw the vehicle I was looking for on Eastern's website and followed up with visit to the dealership to actually view the vehicle. It was at this point that I first met Paul Peredes, as the sales rep assigned to show me this vehicle. After viewing the vehicle I made an offer, but could not work out the finalization of the details at this time. I left that day with feeling that all those that had been involved had given their best efforts to help me take possession of the vehicle, A few weeks later, Paul contacted me again to see if I still had an interest in the vehicle - I replied yes and again made an offer on the vehicle. At this time I was dealing with Andre Clarke and again after some discussion could not work out the finalization of the details for purchasing the vehicle at this time. After another couple of weeks later, Paul once again contacted me to see if I still was still interested in purchasing this vehicle - I again replied that I was still interested and told him what I was offering to pay for the vehicle. Paul went to see his manager and after some further discussion we came to an agreement that was acceptable for us all. The time that I spent dealing with Eastern in viewing this vehicle was not a short period of time. At no time during the purchasing process did I feel pressured from them to purchase the vehicle right then and now. The patience that Paul displayed during the whole process was exceptional and always left me felling well, even when we could not make a deal. The professionalism displayed towards us by Andre and Debra Sutton when we finally purchased the vehicle was top notch and made my wife and I feel very comfortable and at ease. Overall in all my years in purchasing vehicles this was one of the best experiences I have ever had, Paul was exceptional to deal with through the entire process and a real shout out to Michael Pinnette who also helped us with the test drive when Paul was unavailable - Thanks again to all those who were part of the process. Clint & Carol Wood More
A+ Service! Thank you for the wonderful service. These people are all amazing and got us the best deal. They are professional, patient and will help you all the w Thank you for the wonderful service. These people are all amazing and got us the best deal. They are professional, patient and will help you all the way. Great service and great people! More
Surprising Gina was super insightful and helpful. So happy to have worked with her when applying for our new vehicle. She made myself and my partner felt very co Gina was super insightful and helpful. So happy to have worked with her when applying for our new vehicle. She made myself and my partner felt very comfortable working with her, as I would have never thought it would have been possible to own a brand new Dodge Journey. Thanks so much Gina, my family loves the new SUV and I wouldn't have gone through with it if it wasn't for you! More
No hesitations, just a YES! Came in to the dealership, and immediately felt the awesome customer service any customers should get. Paul Paredes was able to provide my wants and m Came in to the dealership, and immediately felt the awesome customer service any customers should get. Paul Paredes was able to provide my wants and my needs in a vehicle with his great welcoming approach. It did not take long for me to choose what vehicle I wanted, all I needed to do was give Paul what I wanted and needed (in all aspects, such as: color, interior, accessories, etc) and it may only have been after five minutes of searching after two cars I've looked at, the third car, I fell in love with. Not only is Paul very efficient, but he knows how to listen to his customer's needs. Debbie Sutton is a wonderful woman, was able to help me get through the financing papers. With her great sense of humour and interpersonal skills, she was able to explain to me clearly what each document was for and was able to explain to me clearly what I needed to know for my finances. Eastern definitely knows how to choose their employees from the sales to finance, they get things done quickly amd efficiently. And most importantly, knows how to give what their customer's want. Would definitely refer the dealership to future car buyers. More