Capital Chrysler Jeep Dodge

Worst dealership ever I went in to speak to someone about fixing my air conditioning and diagnose a yellow light on my jeep and had to show them my extended warranty four t I went in to speak to someone about fixing my air conditioning and diagnose a yellow light on my jeep and had to show them my extended warranty four times! They could not find it in the system! My warranty was about to expire in three weeks and when I brought my jeep in the yellow light was no longer flashing, of course. At that time I also mentioned the air conditioning, They said no problem, your warranty is good until the end of August, when it comes on again just bring it in! So I brought it in two weeks later because the light came in again and they said "sorry, we can't find your extended warranty". They had to call me back hours later to say they found it and said "sorry it expired August 20th". I TOLD THEM I HAD BEEN PRIOR TO THE DATE, and they said no problem I had until the 31st of August! Not only that, they wanted to charge me $89 for the diagnostic of the yellow light and $89 for the diagnostic of the air conditioning! Unreal.... More

sales service I was very pleased by the helpfulness and honesty of Shannon Duncan. Both my wife and I think that she was excellent. You should definately keep her I was very pleased by the helpfulness and honesty of Shannon Duncan. Both my wife and I think that she was excellent. You should definately keep her on your sales team. More

A warranty which actually works - Thanks, Brent :) It was with trepidation that we forked over our $4K for the extended, extended warranty for our Fiat 2012 Sport, with a $100 deductible. Yesterday th It was with trepidation that we forked over our $4K for the extended, extended warranty for our Fiat 2012 Sport, with a $100 deductible. Yesterday the "check engine" light came on. Today I had a 7am appointment. Brent took all the information from me, and had me authorized $100 + tax for the repair. When we next spoke just before noon, they had identified many individual items, running $350 in parts so far and the labor to install, cajole, etc., and there's more to fix in a week or two when more parts come in. Four different modules in the engine, back rotors, front shocks - all could cost a lot. Total cost to me: $100 + tax. Nice :) LT, Aug 21, 2017 More

Purchasing a new vehicle It was time for a new vehicle and my biggest requirement was that it had to be able to fit the whole family (2 adults and 3 kids) and have the carryin It was time for a new vehicle and my biggest requirement was that it had to be able to fit the whole family (2 adults and 3 kids) and have the carrying capacity for everyone's golf bag, food for the week and luggage as we headed off to the cottage.. Shannon Duncan was able to help fit us in a 2017 Dodge Ram 1500 Express. She was professional, helpful, knowledgeable and friendly. It was a pleasure walking into a dealership and not having to be upsold at every moment. More

Best service My wife and I bought our Jeep Compass here which was are first major purchase since getting married and capital dodge made the process very smooth and My wife and I bought our Jeep Compass here which was are first major purchase since getting married and capital dodge made the process very smooth and a lot less stressful. Our salesperson Tanner was super helpful when we purchased and the service folks have always been welcoming and speedy! Highly recommend! Stephen Pollock 2015 Jeep Compass More

Best place for maintenance I bought my 2014 Wrangler there and keep coming back for regular service. Very friendly and professional service! I can't say enough good things. I bought my 2014 Wrangler there and keep coming back for regular service. Very friendly and professional service! I can't say enough good things. More

Too long Took 8 days to get our year old jeep fixed. Although the staff was very friendly it was very frustrating having to call 2-3 times a day to see if our Took 8 days to get our year old jeep fixed. Although the staff was very friendly it was very frustrating having to call 2-3 times a day to see if our jeep would be ready that day More

First big purchase! I got tired of putting more and more money into my beloved jeep and decided it was time to shop around. All I knew was that I wanted a 7 seater and NO I got tired of putting more and more money into my beloved jeep and decided it was time to shop around. All I knew was that I wanted a 7 seater and NOT a van. Shannon called me back. She also text me which was easier for me. They didn't have what I was looking for at the time and said she would keep in touch. She actually did. She found me what I was looking for. Then I got pre approved. She showed me a 2017 journey and gave me a price that was hard to refuse. She talked me through the excitement, stress, buyers remorse and got me even more excited. She genuinely listened to my concerns and explained everything until I was comfortable. This was my first Big purchase and she made it as smooth as possible. Have already recommended her to friends. As an added bonus when I picked up they had an event and I got to "dunk" her in the water tank. All in all, Great experience with Shannon! More

Awesome Chris MacCuaig at Capital Chrysler Jeep Dodge treated me like a King. He was awesome with myself and my Fiancé. He went above and beyond and sold me Chris MacCuaig at Capital Chrysler Jeep Dodge treated me like a King. He was awesome with myself and my Fiancé. He went above and beyond and sold me on this dealership. The staff was accommodating and they got the job done. I love my Ram Rebel. I abused Chris everyday on his cell with texts messages until the truck came in. This guy is patient, resourceful and knows the product. I will be recommending Capital Chrysler, Jeep and Dodge to all of my co-workers, employees, friends and Family, Chris closed the deal and gave me an incredible price on EXACTLY the truck I wanted. Promote this guy and give him a raise! More

Incredible Sales Service Thank you to Steve Campbell and the team at Capital Dodge for the wonder sales and service provided with the purchase of my vehicle. As a woman, I wa Thank you to Steve Campbell and the team at Capital Dodge for the wonder sales and service provided with the purchase of my vehicle. As a woman, I was treated as a person and not taken advantage of. This is my second purchase with Steve and Capital Dodge and I would not hesitate to go again or recommend this dealership. More