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Mercedes-Benz London

London, ON

4.9
1,054 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,054 reviews

August 25, 2017

Second purchase of many more :) This was our second purchase with Jace and we couldn't be happier. The process was smooth and efficient, and Jace is helpful and personable at all st More

by Shaun&Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mazzella, Jace Cooper
Aug 31, 2017 -

Mercedes-Benz London responded

Thank You Shaun & Danny for the wonderful review! We're delighted to hear that your purchasing process with Jace was so pleasant. We're happy that you felt your overall experience was smooth, efficient and that Jace was personable and helpful! We look forward to your continued business and can't wait to see you again.

August 22, 2017

Great Purchase Experience Jace and Joe did and amazing job on selling me the vehicle. I really appreciate their professional way of dealing with customers. Also they don't have More

by GTACARGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Katrina Wong, Joe Mazzella
Aug 22, 2017 -

Mercedes-Benz London responded

Thank you so much for your kind words regarding your purchase with Jace! We're delighted to hear that she gave you a professional and friendly purchasing experience. We very much look forward to working with you again in the future. Happy motoring!

August 22, 2017

A beautiful show room with an excellent, friendly staff. I just bought a Mercedes for my wife and we were very fortunate to have Jace Cooper and Kristina as our sales and financial consultants. It was an abs More

by Christ,heinz133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper
Aug 22, 2017 -

Mercedes-Benz London responded

Thank you so much for your kind words regarding your purchase with Jace! We're delighted to hear that she gave you a pleasant, knowledgable and accommodating experience alongside Kristina! We very much look forward to working with you again in the future. Happy motoring!

August 14, 2017

Incredibly Helpful Service was incredibly helpful and friendly (was not overbearing or pushy). I have very little flexibility with my schedule and was very much accommod More

by SChurchill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Mercedes-Benz London responded

Thank you so much for your kind words regarding your purchase with Mike! We're delighted to hear that he and the rest of the team were incredibly helpful and friendly. We very much look forward to working with you again in the future. Enjoy your new ride!

August 13, 2017

It was like dealing with friends Adam Stockie was the best salesperson. He went above and beyond to make out experience superb. Never pushy. Got us exactly what we wanted and a fair p More

by MB5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Stockie, Katrina Wong
Aug 15, 2017 -

Mercedes-Benz London responded

Thank you so much for your kind words regarding your purchase with Adam! We're delighted to hear that he went above and beyond as he should to make sure you had a superb experience. We very much look forward to working with you again in the future! Happy motoring!

August 09, 2017

EXTREMELY THANKFUL There has to be more than 5 stars… ******** I just bought my second MB from Jace at MB London. She is absolutely wonderful. It is really a treat to p More

by ZK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cooper
Aug 10, 2017 -

Mercedes-Benz London responded

Now this is a real 6-star review! Thank you so much for your kind words regarding your experiences with Jace as well as your continued patronage! We very much look forward to working with you again in the future! Happy motoring!

August 08, 2017

Good Customer Service It was a good experience and everyone seemed very professional. Atmosphere was nice and clean. The vehicle arrived a little later than thought but I'm More

by nguynm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for the great review. We are glad to hear that you had such a positive experience overall and apologize for the vehicles showing up a little later than originally planned. We look forward to working with you again one day in the future and getting you your new vehicle right on time!

August 08, 2017

Purchased a new E-400 wagon I found Adam very friendly and able to answer any questions and concerns I had. Dealing with Adam was a very pleasant experience and I would not hesi More

by soupy3
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Stockie
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for the kind words! We are glad to hear that you had such a positive experience working with Adam on the purchase of your new E-Class Wagon! We hope to work with you again one day in the future! Happy motoring!

August 05, 2017

As easy as 1 -2- 3! My first experience with MB London was a very pleasant one. From my initial visit to select the auto mobile to the last one picking it up, the enti More

by CW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Aug 10, 2017 -

Mercedes-Benz London responded

We are so glad to hear that Tony, Katrina and the rest of the team were able to make the purchase process so simple and pleasant! So great to hear that you were even able to pull of the surprise of a lifetime for your husband! We hope that you both enjoy your new rides! Happy motoring!

August 03, 2017

New GLC 300 Great Dealership, professional work and really efficient in time and paperwork. Welling to work around for your best interest and always find solu More

by NickBeje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie, Katrina Wong
Aug 10, 2017 -

Mercedes-Benz London responded

Thanks for the great review! We are so happy to hear you had such an enjoyable experience purchasing your new GLC 300. We look forward to guaranteeing your satisfaction for many years to come! Happy motoring!

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