Carter's GM North Shore

SERVICE TEAM GOLD STAR I feel right at home with Mike and the guys there. Very patient and helpful with even the smallest issue. The driver program for pick up and drop of I feel right at home with Mike and the guys there. Very patient and helpful with even the smallest issue. The driver program for pick up and drop off is also great. Over all exceptionally friendly and efficient group. Makes me feel secure that my Equinox is up to date and road ready. More

Two happy customer! From the moment my wife and I walked into the dealership to driving home in our new car, everything was done by the staff to make us feel welcome and From the moment my wife and I walked into the dealership to driving home in our new car, everything was done by the staff to make us feel welcome and that our business was appreciated. Especially we would like to thank Mary-Ann who welcomed us in a very professional and friendly manner. If there is one thing I cannot stand, then it's a pushy salesperson. That would make me want to leave a store immediately; however, dealing with Mary-Ann was a great experience because she was kind and knowledgeable. But also the other people we talked to at the dealership were very nice and helpful. And that is what I call excellent customer service. So if anyone is looking to buy a new car, I can really recommend this dealership. More

CS review Excellent overall service in all aspects. Quick, responsive and courteous. Very friendly. Obtained a car for me and reviewed its features. Answered a Excellent overall service in all aspects. Quick, responsive and courteous. Very friendly. Obtained a car for me and reviewed its features. Answered all of my questions regarding the service issue. More

excellent workmanship. Always on time. Was never disappointed. Always friendly service, on time. I can recommend your dealership any time. I will continue to use your service for my GM vehi Was never disappointed. Always friendly service, on time. I can recommend your dealership any time. I will continue to use your service for my GM vehicle. More

Best Dearship Excellent friendly service as always. Always greeted and remembered and thanked for service. Promise times are realistic even though very busy in the Excellent friendly service as always. Always greeted and remembered and thanked for service. Promise times are realistic even though very busy in the morning, the shuttle driver did his best to get everyone out and back as soon as possible. More

Awesome experience at Carter GM North Van! We purchased our previous vehicle at Carter Burnaby. I had not planned on purchasing the Truck I went to North Van to look at, but after dealing with We purchased our previous vehicle at Carter Burnaby. I had not planned on purchasing the Truck I went to North Van to look at, but after dealing with our salesman Laurence, I was swayed to buy it there. He showed us everything about the truck we could ever want to know about. The young guy at the Burnaby location had no idea what he was selling. And the atmosphere, showroom and offices in North Van are so much more open and enviting. No hallways and hidden offices. The Boss, Yuri, was right there in plain sight and available anytime we needed him. Heather in finance was extremely friendly and helpful, and knew everthing as well. None of this waiting for answers from rookies!! Sure glad we went there. Such a pleasure to deal with the whole crew!! More

Good service Always on time and repairs completed efficiently. Excellent communication and personalities of Service Writers is good. Condition of vehicle when f Always on time and repairs completed efficiently. Excellent communication and personalities of Service Writers is good. Condition of vehicle when finished is always clean. Appreciate any recommendations that are made as to future work needed. More

excellent service, again! Staff showed genuine care and were professional throughout my service call. Good follow up on my service call making sure everything was working to my Staff showed genuine care and were professional throughout my service call. Good follow up on my service call making sure everything was working to my satisfaction. Thank you More

first service on new terrain Had an appointment, I arrived a few early Garret got it started right away. The vehicle was serviced and cleaned in less than hour - great service. Had an appointment, I arrived a few early Garret got it started right away. The vehicle was serviced and cleaned in less than hour - great service. More

Replace rain strip A rain strip on the truck had to be replaced. The body work tech came out and explained what should be done to do a proper job and I made the appointm A rain strip on the truck had to be replaced. The body work tech came out and explained what should be done to do a proper job and I made the appointment. The work was done much more quickly than expected and the truck was washed to boot. More