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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.6
1,106 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,106 Reviews of North York Chrysler Jeep Dodge Ram Fiat

August 05, 2017

Great staff. Very polite. Liked the idea of free breakfast. I was impressed with the service. Very friendly atmosphere. Nice touch free coffee or breakfast.. Great shuttle service they drove me to work and pick More

by Foxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah jane Finley and Will Wilkinson was the Service Advisor.
August 03, 2017

Missed car diagnosis My car was not diagnosed properly and it resulted in a 3 week delay and extra expenses. Danny in the parts department was a pleasure to deal with, More

by Npjenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
danny lachinarayan
Aug 25, 2017 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello, We’re sorry you feel this way about our dealership, but the truth being told, we weren’t the reason behind the delay and additional expense you incurred to fix your vehicle. Your vehicle came into our dealership from Markham Mitsubishi for a check engine light and a recall check. We scanned your vehicle and found out that the 50 amp fuse was blown and the fan had to be replaced. The resistor was also checked and it tested ok. We informed Mitsubishi about the diagnostic report and they advised us not to work on the vehicle and that they would be picking up the vehicle from us shortly along with a new fan assembly that we ordered for the car but they would install it themselves. We put everything back in the car (including the blown fuse) and returned it exactly like we had received it. The service department at Mitsubishi installed the new fan and it didn’t work, so they assumed it needed a new resistor too and installed that. Still, the fan didn’t work, and that is when they checked the blown fuse and replaced it. We’re really sorry for you but honestly, this issue wasn’t because of us but because of the other dealership that fixed your vehicle. We hope your vehicle is perfectly fine now. Safe Driving! Regards, Your Friends at North York Chrysler.

July 29, 2017

Great Service The whole team was friendly and efficient and was able to fix my car quickly. The free breakfast was definitely an added bonus :) I will definitely co More

by Jen S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
San
July 28, 2017

Blow out at the docs Took an aggressive turn down by the docs on Sunday in my snazzy new Alfa that I picked up from Amin at North York Chrysler. Had the car towed up to More

by Petercdobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
July 26, 2017

Excellent Service The staff at North York Chrysler have been servicing my cars for almost 20 years, great staff. Gets the work done quickly, and always explains everyt More

by Golfnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sanjay
July 12, 2017

GOOD SERVICE I GO TO THIS DEALERSHIP ALL THE TIME AND THE SERVICE PEOPLE ARE THE BEST THEY SURE KNOW WHAT THEY ARE TALKING ABOUT WHEN IT COMES TO YOUR CAR THEY AR More

by leggings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SHAINA
July 08, 2017

Conflicting Review Firstly, the service I receive from Leonora is always outstanding. I am disappointed to see many fantastic staff leave throughout the months: Paolo, B More

by jen888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shan, Alex and Lenora
Aug 25, 2017 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hi, Firstly, we’d like to thank you for your kind words and honesty. We really appreciate your business and are committed to do everything we can to make your experience with us a pleasant one. The issue with your vehicle was an intermittent one and it was pretty tricky to fix. Our best service technicians were working on it relentlessly to get it resolved and we also involved Chrysler Canada Tech Support to get your vehicle fixed ASAP. We understand your frustration but some issues are a bit more complicated than others and require more time to find a solution. We really apologize for all the inconvenience caused and hope your vehicle is running perfectly fine now. If you need any more assistance please feel free to reach out to our service manager, Sarah anytime, she has assured her full support. Regards, Your Friends at North York Chrysler.

July 07, 2017

Excellent customer service. I want to thank everyone that made my experience at North York Chrysler Dodge Jeep Fiat 7200 yonge st. a complete success. I was kindly greeted by a c More

by JRamHemi1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olim and Max
July 07, 2017

Highly recommended I had an issue with a transmission for my Grand Caravan. They were able to identify the problem from the first attempt. My car was out of warranty, bu More

by Denys K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah, Shawn
July 04, 2017

Would recommend I would absolutely recommend this dealership. Rachelle and Mehran helped me find the perfect Dodge Charger I am very happy with my purchase! I will be More

by Gb87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachell and mehran
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