Bavaria BMW

Modern, pressure-free buying experience Truly a modern car buying experience. When other dealerships seem stuck in the past with outdated business practices, Bavaria is a breath of fresh air Truly a modern car buying experience. When other dealerships seem stuck in the past with outdated business practices, Bavaria is a breath of fresh air. Used to be that I purchased everything through Calgary BMW but they've really dropped the ball on customer service lately. Working with Chris Brown, I was able to complete my entire new car purchase negotiation solely over email, including financing review. You don't really want to spend all day talking to people in dealerships, do you? Here, I experienced zero pressure and maximum convenience, without having to call once. Didn't have to deal with awkward negotiations or sales pressure. Finally! The experience during pickup was notably special, coming with a bit of a ceremony, making the pick up that much more exciting. There was a few minutes spent on signing paperwork in the finance office but other than that your pickup is spent casually going over the new vehicle with your sales advisor. I have no issues recommending Bavaria for anyone looking for a new BMW. I would also recommend Chris Brown if you prefer a "new school" approach to buying a car and would rather handle your purchase over email. With respect to servicing just a note that these guys have "Express" service available for small things like oil changes. In and out in about 45min. No need to leave your car all day for a minor scheduled service or quick oil change. Smart move from Bavaria. More

Superb 👌 service Mr.Kanwaljit Singh Gill Dealing with Mr.Gill was awesome his respect toward the customers is pretty good and he helped me to get my favourite car at very good price which i w Dealing with Mr.Gill was awesome his respect toward the customers is pretty good and he helped me to get my favourite car at very good price which i want. Thanks to Mr.Gill and whole BMW team. More

Excellent Although I did not yet make a decision on the vehicle I viewed, corey was extremely polite and knowledgeable in the specific vehicle I am looking into Although I did not yet make a decision on the vehicle I viewed, corey was extremely polite and knowledgeable in the specific vehicle I am looking into. He even showed my grandson a few of their "fast" M cars and he enjoyed that so much. The experience was great. More

Excellent Service! Thank you, Eric Lajczak I recently purchased my new BMW X3 2017 yesterday. I am just amazed by how Eric welcomed me with his professionalism and knowledge. I had so much ques I recently purchased my new BMW X3 2017 yesterday. I am just amazed by how Eric welcomed me with his professionalism and knowledge. I had so much questions and he patiently answered all of them! I had no appointment at first, But I felt his sincerity of making me happy with my purchase. His Sales Manager, Chris was also there helping in order for me to get a great deal on my first BMW! At the end of All these, I had my car and I could have been happier with the kind of business that they do! More

Thank you Jonathan! We had a check engine light pop up on our x3 and I called in to service. Jonathan took the call and helped me through the whole process. It turns out We had a check engine light pop up on our x3 and I called in to service. Jonathan took the call and helped me through the whole process. It turns out I forgot to screw the gas cap on all the way. They reset it for me and I went back on my way. Thankfully it has not come back on since. Thank you Jonathan. You were great to deal with More

Perfect winter wheels After having realized my x5 only came with summer tires, I was in need of a good looking winter set to get me through half the year. I highly recommen After having realized my x5 only came with summer tires, I was in need of a good looking winter set to get me through half the year. I highly recommend the parts department at Bavaria, they have a lot of verity and I am in love with the set I picked out! my whole experience here has been great! More

Best experience so far! Very happy with Alex Sherman at bavaria. Wonderful salesperson who helped me through the entire process. He listened to my concerns and addressed them Very happy with Alex Sherman at bavaria. Wonderful salesperson who helped me through the entire process. He listened to my concerns and addressed them. I felt we worked out a deal that was mutually beneficial to both parties. I absolutely will be shopping here again. Very pleased with my experience. More

Knowledgeable and professional Eric Lajczak really helped me understand, with regards to the financing aspect of trading in for a new vehicle. Some things I didn't realize, when it Eric Lajczak really helped me understand, with regards to the financing aspect of trading in for a new vehicle. Some things I didn't realize, when it came to negative equity being carried over. I appreciate his explanations, which helped me in my decision making in the future, when the time is right, to buy a BMW X5 35i. Thanks Eric, I appreciate your time. More

Lied about prior damage Bavaria BMW intentionally hid damage from me when purchasing my vehicle. The damage was worth almost 25% the total cost of the vehicle, and when I ask Bavaria BMW intentionally hid damage from me when purchasing my vehicle. The damage was worth almost 25% the total cost of the vehicle, and when I asked about it they lied to my face. In the paperwork, there was a small note saying "EST 8600". When I discussed this with the salesman he informed me it was the estimated sales tax based on what the vehicle was worth brand new. He then pointed to a note that says "CarProof shows clean" and confirmed that the vehicle had no damage on record before moving on to other parts of the sale. According to AMVIC that little note constitutes a full disclosure of damage. 3 years later I discovered the damage and confronted Bavaria. Turns out Bavaria has a policy saying that if a vehicle was damaged, the purchaser must initial the Carproof to avoid situations like this. Strangely enough, my initials aren't on the Carproof. My copy of the paperwork doesn't have a Carproof in it, only there's does. What's worse is the damage was never fixed properly. Not only did they lie to me about the damage, they let me drive out in a potentially unsafe vehicle. After being yelled at by a sales manager, everyone at the dealership started dodging my calls and ignoring me. Eventually I got through to the owner who set up a meeting with me. He told me "there's a difference between morally and legally wrong, I would hate for someone to pull this on my kid". Unfortunately, that's about all he did for me. He wasn't willing to buy back the vehicle, saying at one point, "We would never buy a vehicle with damage on it". In hindsight I suppose I didn't do all my necessary due diligence, but I thought that purchasing a vehicle from Bavaria BMW would alleviate some of that. They throw the word integrity around a lot, but clearly that's meaningless to them. I would advise anyone considering Bavaria BMW not to buy a vehicle from them, and if you decide to, be incredibly careful. Don't take the salesman's word for anything, apparently they can just lie to you about what an acronym means on the contract and get away with it. Bavaria makes you feel like they care about you, but they are just worried about their bottom line. Exercise extreme caution if you choose to deal with them. More

Bad Experience Was interested in purchasing a BMW M4 visited the showroom and walked around for 10 min, was never acknowledged by staff or a salesperson. Walked righ Was interested in purchasing a BMW M4 visited the showroom and walked around for 10 min, was never acknowledged by staff or a salesperson. Walked right out and will be looking at another dealership that values my business. Sean More