Richmond Subaru

Excellent service - much appreciated I visited Subaru Richmond and talked to Edwin many months ago as I wanted to delay purchase until summer. He was very informative and patient. The pur I visited Subaru Richmond and talked to Edwin many months ago as I wanted to delay purchase until summer. He was very informative and patient. The purchasing process was very satisfactory and all questions, concerns and needs were very adequately addressed. I am very pleased with my vehicle and astounded at the gas mileage especially compared with my past car, a Nissan Pathfinder. Happy person. More

My new Forester Duncan was great at every level. I know I can still stop by anytime and he is still as eager to help me with anything. On the other hand the lady in f Duncan was great at every level. I know I can still stop by anytime and he is still as eager to help me with anything. On the other hand the lady in finance we dealt with was not someone we enjoyed dealing with at all. wish we had a choice in that. More

Excellent Experience Duncan is excellent at choosing vehicles for you, I told him what I was looking for and he gave me the exact vehicle I desired that I didn't even know Duncan is excellent at choosing vehicles for you, I told him what I was looking for and he gave me the exact vehicle I desired that I didn't even know I wanted. Truck was bright yellow and matched all my criteria and my budget. More

Friendly Sales ; No Nonsense I was helped by Ben and Edwin at Richmond Subaru. Both were professional and direct, answering questions honestly and without trying to misrepresent a I was helped by Ben and Edwin at Richmond Subaru. Both were professional and direct, answering questions honestly and without trying to misrepresent any part of the process. I've been car shopping for about 4 months and have had many negative experiences, I was very pleasantly surprised by the experience I had with these two. More

A happy new Subbie owner! Thank you Edwin and Richmond Subaru for the great service, helpful staff, and responsive teamwork! I love my new car and I had a great experience with Thank you Edwin and Richmond Subaru for the great service, helpful staff, and responsive teamwork! I love my new car and I had a great experience with Edwin and the Subaru team. Edwin was great to deal with and helpful throughout the car buying process. The Parts Dept was equally great and worked hard to track down examples of various options I was interested in to make sure I picked up the right gear. Michael in Finance was patient and thorough and did a great job explaining and clarifying questions I had. Thank you everyone and I love my new car. Devon More

Satisfied Experienced at Subaru Richmond Edwin was amazing assisting us with our purchased and bought the car I wanted. Very satisfied with his service.Thank you Edwin we are now enjoying dri Edwin was amazing assisting us with our purchased and bought the car I wanted. Very satisfied with his service.Thank you Edwin we are now enjoying driving our Subaru Forrester. Raquel and Joel More

Excellent experience at Richmond Subaru This was my first purchase and I didn't know what to expect. Jackie provided very good opinions and didn't try to upsell any products. He took the tim This was my first purchase and I didn't know what to expect. Jackie provided very good opinions and didn't try to upsell any products. He took the time to understand what I was looking for in my car purchase and was very patient with my uncertainty. He followed up with a phone call to ensure everything with the car was in good order and if I had any other issues. Jackie is a excelled salesman that puts customer service first. I recommend anyone to look for him when looking for a new car. More

Amazing experience at Richmond Subaru I was nervous to buy a car for the first time because you hear stories about pushy salesmen and how they try to upsell you on everything but Jackie pr I was nervous to buy a car for the first time because you hear stories about pushy salesmen and how they try to upsell you on everything but Jackie provided me with a relaxed environment where I was able to make my own decisions. He didn't try to sell me on anything just really provided me with straight forward answers to the questions I had. When I came to pick up my 2017 Impreza (got there a bit late) and even though Jackie had to wait for me until pretty much closing he still spent time with me to show me how to sync my phone and how all the functions worked in the car without rushing. He was an awesome salesman to deal with, you can tell customer service is very important to Jackie and I would recommend anyone go to him for a new car. More

Great experience with Richmond Subaru and Austin Warren I bought my first Subaru from Richmond Subaru in 2005. This year, we were updating to a 2017 Outback. I started shopping at a couple of dealerships I bought my first Subaru from Richmond Subaru in 2005. This year, we were updating to a 2017 Outback. I started shopping at a couple of dealerships closer by and the process of negotiation was taking way longer than I had time for. I knew the price I was willing to pay and new that it was reasonable. After a lot of back and forth with the other dealerships, I went back to Richmond. I called Austin, told him the price that I wanted to pay, and within the hour I had a deal...same price I was asking of the others. Within 18 hours I picked up my new Subaru with all the options installed. Super easy. Great service from Austin and post sales service, answering questions etc. Second positive experience at Richmond Subaru. Highly recommend Richmond and Austin. More

Great experience at Richmond Subaru! Picked up a 2017 Forester XT chmond Subaru. Edwin, the sales rep, was helpful and responsive. The purchasing process was quick and smooth. The Foreste Picked up a 2017 Forester XT chmond Subaru. Edwin, the sales rep, was helpful and responsive. The purchasing process was quick and smooth. The Forester itself is great...very happy! More