Northway Ford Lincoln

Tire change over only Tammy said it would take about 30 or 40 minutes to changeover tires on rims. Took the time to circle the lot, Chad Murphy came out to speak to me. ( Tammy said it would take about 30 or 40 minutes to changeover tires on rims. Took the time to circle the lot, Chad Murphy came out to speak to me. ( as he always does), he really looks after his customers. I had a coffee and next thing you know, Tammy is looking for me, my truck is ready. I'm on the way in 45 minutes as Tammy stated, nice to drop in and say hello and see what is new. Will be back, always feel welcomed. More

Great Experience Ashley helped make my purchase of a Explorer very easy and smooth. She showed me other vehicle's to help me make the best decision. I would recommend Ashley helped make my purchase of a Explorer very easy and smooth. She showed me other vehicle's to help me make the best decision. I would recommend Northway Ford Lincoln and Ashley anytime. More

Good experience at Northway Very good service, treated very respectfully, overall very good experience. Stacey was ready to let us see all the vehicles, try accessibility for any Very good service, treated very respectfully, overall very good experience. Stacey was ready to let us see all the vehicles, try accessibility for any of the new vehicles we were interested in, and then test drive the one we felt we were interested in purchasing. He was ready to answer any of our questions and is an asset to your dealership in his making a customer feel they can ask any question and be sure it is the vehicle is the one they want to purchase and enjoy. Keep up the good work Stacey. Mary Lynne and Hank More

Great all Around We love this dealership. We have purchased a number of vehicles from Northway and they never disappoint. We will be back. Thank you to all the sta We love this dealership. We have purchased a number of vehicles from Northway and they never disappoint. We will be back. Thank you to all the staff. More

Great exeperience I recently purchased a 2013 Ford Fusion at Northway Ford. Ashley provided amazing customer service and helped me with my vehicle selection. She made s I recently purchased a 2013 Ford Fusion at Northway Ford. Ashley provided amazing customer service and helped me with my vehicle selection. She made suggestions on which vehicles to test drive, as I didn't have a clear direction on what I was going to buy. Her friendly, no pressure approach made this a great car buying experience. I would recommend Ashley and Northway Ford to anyone looking for their next vehicle. More

Poor Service and customer feedback I had my 2016 F150 in for a noise in the right front wheel, which I thought sounded like a wheel bearing. I picked the truck up two days later and as I had my 2016 F150 in for a noise in the right front wheel, which I thought sounded like a wheel bearing. I picked the truck up two days later and as I was driving home the noise was still there. I returned to the dealership and was told they repaired the transfer case and front hub but they think the noise is a bearing in the front differential and if they had fixed that ford wouldn't have paid for it. I am VERY disappointed - your agreement with Ford should not impact me. When I picked up the truck no one said the problem had not been fixed leading me to believe that they thought that I wouldn't notice it. Now I have to travel back to the dealership and be without my truck again after I drive it with the noise for 1000kms as requested by the dealership. More

great dealership great customer service I recently purchased a 2014 ford explorer. Ashley Muscat was my advisor, and was very knowledgeable about the vehicle I was interested in. Everyone I recently purchased a 2014 ford explorer. Ashley Muscat was my advisor, and was very knowledgeable about the vehicle I was interested in. Everyone was very helpful and I would definitely recommend this dealership to anyone looking for vehicle. More

My 3rd 6 month service visit & tire change, on Prepaid plan. Just like my two previous 6 month service visits, this one went perfectly smoothly. I did find out for the first time about something needed, that wa Just like my two previous 6 month service visits, this one went perfectly smoothly. I did find out for the first time about something needed, that wasn't part of the prepaid plan. The recommended wheel alignment. I had no issue with this and was glad to have it explained. During this visit, they also tried to locate a replacement connector for the removable part of my trunk, as one of the two had fallen out of mine. They could not locate one, but have ordered a connector for me. Overall everything went smoothly, they labelled and stored my winter tires and rims, so I know they are safe. I am always satisfied with the service. More

It was awesome I just finished my bankrupt in November of 2016 and Jaclyn D Thomas got me approved and thank to Ashly Muscat I did like the police car but this one i I just finished my bankrupt in November of 2016 and Jaclyn D Thomas got me approved and thank to Ashly Muscat I did like the police car but this one is a A lot nicer car to drive thanks so much for all the help you're all awesome at Northway Ford thanks again Fritz More