Subaru-Montreal

Great car and great service My Family walked in to view the Crosstrek Subaru and we were greeted by A great sales team that were not only knowledgeable but easy going and courteo My Family walked in to view the Crosstrek Subaru and we were greeted by A great sales team that were not only knowledgeable but easy going and courteous. We walked out of there with our new car within 24 hours and it couldn't have been easier! Totally satisfied. Thank you to Steven and Lucy for making it such a smooth transaction! More

Stranded in Montreal Wanted to give a shout out to Mario Farina and the team at Subaru- Montreal. Was in Montreal with my 3 teenage boys continuing on to Mount Tremblant w Wanted to give a shout out to Mario Farina and the team at Subaru- Montreal. Was in Montreal with my 3 teenage boys continuing on to Mount Tremblant when the keys to our Subaru were lost. Mario was very kind seeing how stressed I was he had me back on the road to Tremblant within a couple of hours!! Advice to all travelers have a second set of keys with you!! More

I got hosed Our family has dealt with this dealer for a couple of decades and everything went well until this past spring. My practice was to bring my Legacy in e Our family has dealt with this dealer for a couple of decades and everything went well until this past spring. My practice was to bring my Legacy in every six months to change the tires and have a tune-up and a general checkup. This generally cost about $500. This past spring the cost jumped to nearly $3000 which was explained as lots of rust. This made sense to me; rust does build up gradually and has to be dealt with. As we finished the Service Advisor said that I was good for four or five years. Then this autumn I was told that the car needed $3000 of work - on an old car with a resale value of $500. If I had been told this all in the spring I would have sold the car then. I sent an Email to the service Director telling him that I was very dissatisfied - he never replied. Needless to say I've gone elsewhere for my new car. More

Tres bon service J'ai acheté une impreza wrx 2013 chez subaru-montreal et j'ai reçu un tres bon service, je suis satisfais de mon achat! J'ai été service par catherin J'ai acheté une impreza wrx 2013 chez subaru-montreal et j'ai reçu un tres bon service, je suis satisfais de mon achat! J'ai été service par catherine lanctot, très sympathique et ma parlé de pas mal tout les détailles du fontionement de la voiture. Tout les employés sont souriant et accueillant. More

Achat d'une Impreza La semaine dernière j'ai rencontré Steven Lufty chez Subaru-Montreal pour acquérir un nouveau véhicule. La rencontre a été cordiale et productive. Apr La semaine dernière j'ai rencontré Steven Lufty chez Subaru-Montreal pour acquérir un nouveau véhicule. La rencontre a été cordiale et productive. Après quelques jours de réflexion et un suivi au téléphone j'ai fait l'achat d'une Impreza. Steven m'a négocié un bon prix tout en incluant les pneus d'hiver. La livraison a eu lieu le jour et à l'heure convenue. Le véhicule était en parfait état. Je suis donc très satisfait du service reçu. Merci Steven More

Just bought a new car 4th Outback Excellent relationship, retuned my Outback for a new one ahead of the end of the lease. Was called by Steven Lutfy and offered to buy old car and leas Excellent relationship, retuned my Outback for a new one ahead of the end of the lease. Was called by Steven Lutfy and offered to buy old car and lease a new one. Good deal! More

Very very good Mr Quintas was quite patient with us and obviously knowledgable and efficient The car we bought is just what we needed, and the price was right. Mr Quintas was quite patient with us and obviously knowledgable and efficient The car we bought is just what we needed, and the price was right. More

Forester 2015, my first car ever! Gashmi Fontaine was very helpful and took the time to answer all my questions, as I was looking to purchase my first car ever. He booked me a test dri Gashmi Fontaine was very helpful and took the time to answer all my questions, as I was looking to purchase my first car ever. He booked me a test drive and driving the Forester was indeed smooth and effortless. It felt safe and immediately confirmed my final choice. Mr Fontaine offered us a very good deal, as well as an impeccable and professional service with attention to detail. Furthermore, our final sales transaction was completed by finance manager Lea Langlois-Ayoub who was very kind and understanding, and answered all our questions on the contract specifics and recommended us the best insurance deal. Mr Fontaine even followed up with me few days later to see if everything is all right and if I had any question. We are really enjoying the Forester 2015. Thank you Subaru Montreal! Victoria Chan More

You be the judge I am a 56 year old woman and drive a 2012 Subaru Impreza bought new, at Subaru-Montreal on September 18th 2012. In December 2014, with approximately I am a 56 year old woman and drive a 2012 Subaru Impreza bought new, at Subaru-Montreal on September 18th 2012. In December 2014, with approximately 1000 kms to go prior to my next oil change, the yellow light lights up. I pull into the next Canadian Tire and put in 1 litre of synthetic oil. I quickly get the car’s oil changed at my local garage, the same one I’ve been using for close to 30 years. The mechanic says there are no leaks but that it may be a good idea to get the motor checked by Subaru. I then make an appointment with Subaru-Montreal. The minute the clerk at the service counter enters my car into the computer, he realizes my oil changes were not made there. My keys have not yet left my hand that he asks for proof of oil change. Later that day, he leaves a message on my cell phone, again asking for proof of my oil changes. When I return to Subaru-Montreal, again they ask for the proof of oil changes since the car needs a motor job! I do not have the proof on me. I live an hour away but am convinced my local garage has records. No one at Subaru-Montreal seems surprised – I sure am – that a car, less than 2 ½ years old should require a motor job. I run into the Subaru-Montreal salesman who 2 years ago was keen to sell the wonderful Subaru motor who is not surprised either that this car should need ‘a motor job’. No one told me what the exact problem was. I insist they give me my car back so that I may get a second opinion. On January 5th, I went to Ogilvie Subaru in Ottawa. I had my proof of oil changes with me. THERE IS ABSOLUTELY NOTHING WRONG WITH MY CAR, except for too much oil in the motor which they drained for a total of 38$. So according to Subaru-Montreal, I need a motor job while according to Ogilvie Subaru (where I did not buy the car, much less have my service done) there is nothing wrong with my car. I will never deal with Subaru-Montreal again. More

Great experience we love the Outback as our family car, and since I had put a lot of mileage on the car in the three years, I was curious to see if a deal could be mad we love the Outback as our family car, and since I had put a lot of mileage on the car in the three years, I was curious to see if a deal could be made on an extended warranty. They gave me such a great deal on the car itself, that I left instead with a brand new car. Great experience. More