Finch Chevrolet Cadillac Buick GMC

2017 GMC Sierra Jody McMullin was a perfect sale person. Answered all of our questions, responded to emails on her days off, even Sundays. I would recommend her 100% Jody McMullin was a perfect sale person. Answered all of our questions, responded to emails on her days off, even Sundays. I would recommend her 100% for all purchases at the dealership! More

Promises not kept Sam seems like a nice guy but left us feeling that issues with scratches dings and dents on our car would be covered with this armour protection plan. Sam seems like a nice guy but left us feeling that issues with scratches dings and dents on our car would be covered with this armour protection plan. When we had a scratch, was told to see insurance company for repair. Given that most insurance policies have a deductible of 500 or more. Then why buy plan that only covers scratches that occur on first Friday of a leap year if it rains before 7am. Money wasted, Promises not kept. More

Great customer service Did not have a service appt, but Tammy said she'd have the car looked at between appts and call with an update. After the car was reviewed Tammy calle Did not have a service appt, but Tammy said she'd have the car looked at between appts and call with an update. After the car was reviewed Tammy called to describe the issue, what was required, how long it would take to repair and the likely cost. Later Tammy called again to say the car was ready - ahead of the scheduled? time, and with the revised cost (less cost due to shorter labour time required). Overall, a great service call, terrific customer service, with accurate and timely updates throughout. In addition, Gary, who drove the shuttle vehicle, was very professional and polite. More

Amazing Experience This was my first car that I could truly call my own. I was nervous because I don't know much about cars. Paul was amazing from the get-go. He not onl This was my first car that I could truly call my own. I was nervous because I don't know much about cars. Paul was amazing from the get-go. He not only saved me money by mentioning all the offers that I qualified for, he also took the time to show me all the functions and controls of my new car and made sure I was comfortable driving it before leaving the lot. I would recommend going to see Paul Rodrigues because of his excellent customer service. More

quick and easy routine maintenance and service. easy to book appt. Regan was excellent this is my dealer and service agent for my new vehicle and the last two I ha routine maintenance and service. easy to book appt. Regan was excellent this is my dealer and service agent for my new vehicle and the last two I have owned since moving to London in 2000 More

Stress Free Buy Just purchased a 2012 Buick Lacrosse from Finch London. Salesman,Paul Rodrigues was excellent to deal with:Paul provided all the information I requir Just purchased a 2012 Buick Lacrosse from Finch London. Salesman,Paul Rodrigues was excellent to deal with:Paul provided all the information I required in a relaxed manner.He was able to locate the car I wanted in a timely and well priced deal.The Buick was properly detailed,gassed up and ready to go.See Paul-he'll treat you right. More

Service I had a problem with my Chevy Silverado while away in Dartmouth NS. Finch Chevrolet of London ON took full responsibility for the problem I had and fu I had a problem with my Chevy Silverado while away in Dartmouth NS. Finch Chevrolet of London ON took full responsibility for the problem I had and fully reimbursed me for the repairs that had to be done. They even offered to pay for my towing charges but I had made use of the GM roadside assistance program so didn't need that. I was very pleased with the friendliness, professionalism and forthrightness in dealing with my problem. I would highly recommend this dealership for both sales and service. More

Purchase 2014 Chevy Cruze I had seen the 2014 Chevy Cruze on your web site and sent an email to inquire about it. I was called by Jody McMullin with information on car and set I had seen the 2014 Chevy Cruze on your web site and sent an email to inquire about it. I was called by Jody McMullin with information on car and set up a time to come and test drive the car. I was treated with a salesperson that listened to my needs and did so in a very professional manner. We looked at other cars but the 2014 was the car that I wanted. Jody made the whole experience very comfortable and I was not pressured at any time. I would say you have a great salesperson that listens to customers needs then helps them to make a decision. I would be more than happy to refer any friends and family to your dealership. Keep up the good work More

Chevy Cruze trade in for Equinox Excellent customer service from Dianne Muldoon, always treated with respect. Fast, efficient service and a great deal with my trade in allowing me to Excellent customer service from Dianne Muldoon, always treated with respect. Fast, efficient service and a great deal with my trade in allowing me to get the vehicle I really wanted. More

Excellent Service DIanne was very helpful and knowledgeable from start to finish, quickly arranged a test drive for our new Trax and assisted us with transferring owner DIanne was very helpful and knowledgeable from start to finish, quickly arranged a test drive for our new Trax and assisted us with transferring ownership of our old vehicle and setting up the new one. More