Campus Nissan
Victoria, BC
58 Reviews of Campus Nissan
Impressive, no hassle service from this dealership. After trying to deal in our home city and being offered insulting prices for our trade, plus high pressure sales tactics, we contacted Campus by phone After trying to deal in our home city and being offered insulting prices for our trade, plus high pressure sales tactics, we contacted Campus by phone re a price difference between our trade and a new Murano and were able to quickly negotiate a reasonable deal with Mandu. Once at the dealership, Steve and Bobbi got us acquainted with all the new features and did the necessary paperwork.. Two days later we were off on a road trip and had problems with the navigation system. We called Campus and had sales, service and a tech person all do their best to resolve the issue via long distance. Turned out it was not the system but the operator! Just recently we had the Murano back for it's first oil change and check. Although the service department is very busy they accommodated our time frame, gave us a loaner vehicle and finished the work quickly and at no charge! They even retrieved a package we left behind in the loaner and held it for us till we could get back to Victoria!! Great people .... and best of all ... we love our Murano More
Great Customer Service, Great Experience! I ust bought my first car (used) from Campus Nissan. As a first time buyer, my Salesman (Michael) took the time to help me find exactly what I was loo I ust bought my first car (used) from Campus Nissan. As a first time buyer, my Salesman (Michael) took the time to help me find exactly what I was looking for in a vehicle. He was extremely helpful and worked hard to meet my budget! Everyone we met was super friendly and made my overall experience stress-free and positive! Thanks so much Michael!! More
Old-school cartoon-style dealership I had done all my research beforehand, went in with money in my pocket to look at a Rogue. I was almost tackled by a salesperson in the parking lot on I had done all my research beforehand, went in with money in my pocket to look at a Rogue. I was almost tackled by a salesperson in the parking lot on my way in, which wasn't a nice start. I told the salesperson exactly what I wanted, colour, model, every detail, and I wanted his lowest price in 15 minutes with no goofy negotiating. I was seated at his desk and he asked for my drivers' license. "Why?" I asked. "I don't want a test drive, just a price." He said it was just to "open a quote" for me. So I handed it to him. He took off like a rocket with my license and promptly disappeared for 10 minutes. Finally he comes back, proceeds to negotiate with me. I keep saying all I want is his lowest offer on exactly such and such a car. He wont do it. Finally, now 30 minutes into my visit and still no single number has come my way, he comes back with a ridiculous made up document where it says "I (the undersigned) commit to buying (this car) after I get this quote." Are. You. Kidding. Me. I ask one last time if he will simply tell me their lowest offer on the unit. No, he says, not until I sign an agreement to buy it. Later that day I get an alert from Equifax - the guy was RUNNING MY CREDIT from my drivers license. I never mentioned financing, I had the money WITH ME. He took my personal information on fraudulent terms and ran my credit, and the craziest thing was, I told him I wanted the CASH PRICE. Cannot imagine why anyone would buy a car from those folks. Just cartoonish. Run, don't walk, run away. More
Excellent assistance With my son-in-law's support, I recently purchased a 2014 Leaf and truly love it! The sales rep and manager took their time to understand my needs, ex With my son-in-law's support, I recently purchased a 2014 Leaf and truly love it! The sales rep and manager took their time to understand my needs, explained various options, and cushioned my whole experience of buying this car. In addition, they took care of the details so that I have turned my old car over to the Scrap-It Program yielding a $3,000 rebate. It was hardly worth a few hundred otherwise. Ben even drove my old car over the Scrap-It for me! Thank you so much, Ben and Doug! More
Never going back to Campus . In Sept of 2015 I bought a 2013 Leaf, Campus lied to me about how often these get stolen (like never) to sell me theft insurance, and then sold me a . In Sept of 2015 I bought a 2013 Leaf, Campus lied to me about how often these get stolen (like never) to sell me theft insurance, and then sold me an extended warranty for a gasoline engine NOT the electric one I bought. I asked for a phone call back, and no one has ever called me. Be aware according to law you have 30 days to cancel any extended warranty they sell you, and I sure did. They also said I would get a full battery report, and I haven't received it yet either. It's all about how much money you leave behind. I will not recommend these guys to ANYONE who doesn't want to be treated like a piece of meat. As a professional salesperson myself, I would NEVER treat a customer like this. They won't be getting any more of my money, because apparently they aren't interested in keeping customers or ensuring they have a positive experience. Oh and I love the car! More
Pretty owned purchase I came in on a busy to Saturday afternoonto look at a pre-owned vehicle that I had seen on their website. I was helped right away . The salesman was v I came in on a busy to Saturday afternoonto look at a pre-owned vehicle that I had seen on their website. I was helped right away . The salesman was very friendly , informative and helpful . In a very short span of time I test drove the car, got my financing for it and drove it away . I would definitely recommend Campus Nissan to others. More
Bought a second hand Sentra Great service, Peter Luke was thorough and helpful but not at all pushy, I am very happy with my new car. I would recommend this dealership to buy a c Great service, Peter Luke was thorough and helpful but not at all pushy, I am very happy with my new car. I would recommend this dealership to buy a car More
Double check their work yourself if you can I don't like writing bad reviews but in this case I feel I have to. Their front desk service is pretty good and fast but my main concern is the work t I don't like writing bad reviews but in this case I feel I have to. Their front desk service is pretty good and fast but my main concern is the work their technicians do. I can only characterize it as sloppy. On one occasion they overfilled oil by about a 1 cm above maximum. On another occasion they overfilled brake fluid well over max level allowed. Makes you wonder if the rest of the work done on the car was adequately. If you still choose to service your car there, make sure you always check the fluid levels and inspect repairs visually if you can. More
Peter Luke...passive aggressive weasel Had a rotten experience with a salesman named Peter Luke. He was very passive aggressive and I caught him in a couple of lies. What sealed the deal an Had a rotten experience with a salesman named Peter Luke. He was very passive aggressive and I caught him in a couple of lies. What sealed the deal and had me walking out the front door was when I heard him mention to another sales man that my wife had " a nice rack" Horrible experience. More
Pushy, uninterested in what you need, not completely honest Salesmen are very pushy to get you to buy a car, even when it doesn't fit your needs, they don't really care. They told us the car had certain safety Salesmen are very pushy to get you to buy a car, even when it doesn't fit your needs, they don't really care. They told us the car had certain safety devices fitted that we had asked about, and showed us that these had been checked on their inspection sheet, but something didn't feel right, so we did a little of our own research to check the build records for the car, we discovered that the model they were trying to get us to buy didn't have any of the safety items they had told us it had. The inspection sheet had items ticked that weren't even on the car! We told them that we were not happy about that, but instead of any apology, they told us that if we didn't like it, to go and buy a car elsewhere. We were horrified that they had tried to deceive us and then were completely disinterested when they realized we wouldn't then buy the car.. Appalling attitude and just rude, we certainly won't ever go back to Campus Nissan, disgusted. More