Acura of Langley
Surrey, BC
34 Reviews of Acura of Langley
Thank You I wouldn't hesitate to recommend Lindsay, Graig at Acura of Langley if you are looking for a vehicle. Professional experts in their field who wil I wouldn't hesitate to recommend Lindsay, Graig at Acura of Langley if you are looking for a vehicle. Professional experts in their field who will have your best interest at heart. You can't be in better hands. More
Incompetent Service Department I purchased a Porsche Panamera less than a month ago from Acura of Langley. The one star is generous because the salesman was great. The after sales I purchased a Porsche Panamera less than a month ago from Acura of Langley. The one star is generous because the salesman was great. The after sales support ( Service ) isn't there. When I picked up the car, more oil than required was put in and after I complained it was removed, the service light came on and a couple of interior lights were not working. I was told that the service rep that they were unable to reset the service light and for me to take the car back once they made an appointment with Porsche. The multipoint inspection report that I received said that everything was fine. Makes me wonder if 1. the service department has a clue how to service cars other than Acura and 2. Is the dealership mechanics actually doing the inspection. Several days passed with persistent calling from me to have the car's alarm reset. Finally, an appointment was set up with Porsche by Acura, hence, I took the car back. A couple of days after getting the car back, the hybrid fault light came on. I informed the Acura dealership immediately, thinking that since it was approx. 10days post purchase, the dealership would fix the problem. The service manager arranged for me to take the car to the Porsche dealer. Acura of Langley picked up the diagnostic cost but didn't pick up the 1400 dollar repair cost. The extended warranty that I purchased from the Acura dealership didn't cover the cost either.I understand that it wasn't a powertrain issue -( hybrid relay ), however, I feel that the dealership should at least stand behind their vehicles - at least for the first couple of weeks. I was told by the service manager that the Porsche is a high end car and the dealership is not willing to pick up the cost. Acura of Langley, being a large affiliate of the diwari group, I think, should stand behind their products . Moving forward, with what occurred to me, I would not purchase another car from this dealership and would not recommend anyone either. They seem to be happy to sell you a vehicle but not there for you immediately after the sale - not even 10 days after the sale....... More
Incompetent service department This service department is clueless..can't even do a proper oil change on a vechical that's not an Acura . My Audi TTS was basically vandelized by id This service department is clueless..can't even do a proper oil change on a vechical that's not an Acura . My Audi TTS was basically vandelized by idiots who put the wrong filter and seal for an oil change. Cost me over $300 to recitify at an Audi dealership which Aura of Langley won't cover.. darborak@gmail.com More
Andreas - Sales and Lease Consultant Andreas was super! Friendly, not pushy, and honest! We purchased our pre-owned Lexus RX350 from this dealership because we felt comfortable. Gary Andreas was super! Friendly, not pushy, and honest! We purchased our pre-owned Lexus RX350 from this dealership because we felt comfortable. Gary, the Sales Manager, and Ryan in the Business Office were easy to deal with as well. This dealership is beautiful and very clean. We would highly recommend you visit Acura of Langley and see Andreas when you are looking to purchase a vehicle. More
Highly recomended My family purchased 2014 acura Mdx just a few days ago. Amanda our sales rep was delightful. She was a pleasure to deal with and no pressure at all. S My family purchased 2014 acura Mdx just a few days ago. Amanda our sales rep was delightful. She was a pleasure to deal with and no pressure at all. She was honest and sincere. I highly recomed her professionalism and honesty. Thanks Amanda! More
Great place to buy a car! If you want an Acura go and see Byron Sowinski At Langley Acura. From the moment we met him to the day we picked up our car he was very customer focu If you want an Acura go and see Byron Sowinski At Langley Acura. From the moment we met him to the day we picked up our car he was very customer focused and sincere throughout the entire process. People make the difference and he is someone I am happy to refer! Thank you Bryon! More
Happy customer! From the moment we walked into the dealership Harry Begg looked after us! He is very knowledgeable of the product and listened to our specific wants a From the moment we walked into the dealership Harry Begg looked after us! He is very knowledgeable of the product and listened to our specific wants and needs. We were pleased with all of the staff, from sales to accounting to the parts department. We had narrowed it down from the Infiniti vs the Acura and we made the right and final decision to purchase from Acura of Langley. Larry More
Wouldn't start shopping anywhere else My wife and I had been shopping for a vehicle for about 6 weeks. We not only found a great vehicle, but the people we dealt with (Byron, Sonja, Ryan, My wife and I had been shopping for a vehicle for about 6 weeks. We not only found a great vehicle, but the people we dealt with (Byron, Sonja, Ryan, and a couple of others) are simply top notch. Next time we need a vehicle we'll just go there straight away. They were not in the least bit pushy and we felt like valued customers and not just another deal in the making. We'd buy there again because of the people. More
Stress free and truely a pleasure! This fall I renewed my 2nd lease with Acura of Langley. My over all experience with the sales team at this dealership has been nothing short of excel This fall I renewed my 2nd lease with Acura of Langley. My over all experience with the sales team at this dealership has been nothing short of excellent. I had the privilege of being appointed Daljit as my consultant. There are few people that I have worked with in any capacity of my life , that I would recommend more strongly than Daljit. He was so kind, caring and wanted to make sure I knew and understood everything about my new vehicle. He also told me I could call him anytime with any questions I might have.....what more could I ask for ? I would highly recommend Acura of Langley to anyone in the market for a new vehicle. Sandy Brandt~ More
Above Average Rating: 10. I give the rating high marks for there friendly service. Very knowlegable staff. The service dept is exceptional. The new location is Rating: 10. I give the rating high marks for there friendly service. Very knowlegable staff. The service dept is exceptional. The new location is well grounded. Lots of glass windows gives such an lighted view of cars. Lots of parking. The GM is Aces. More