Vision RV
Acheson, AB
77 Reviews of Vision RV
purchase of new rv Our experience with Bruce and Ashley was very pleasant and hassle free. Would recommend them and if I ever require another rv would definitely visit t Our experience with Bruce and Ashley was very pleasant and hassle free. Would recommend them and if I ever require another rv would definitely visit them again . My only complaint is their service yard is too small and crowded to make maneuvering a trailer the size of ours an unwanted challenge. Even with guidance from staff member our trailer received slight damage turning around in the yard. More
Excellent Client Services We just purchased a new Trailer, and through the entire process, Bruce McArthur was excellent to work with, including the owner who took the time to h We just purchased a new Trailer, and through the entire process, Bruce McArthur was excellent to work with, including the owner who took the time to help us make a really good purchase. Ashley was also very helpful to help with all the paper work. Overall, I would highly recommend Vision RV, and talk to Bruce. More
RV Help Just wanted to express my gratitude to all the people at Vision RV for their professional help I would always come back to Visions Rv Just wanted to express my gratitude to all the people at Vision RV for their professional help I would always come back to Visions Rv More
Poorly ran business Bought our trailer there August 2015. The trailer was delivered with missing piece and not clean. They came and picked it back up, I wish I would have Bought our trailer there August 2015. The trailer was delivered with missing piece and not clean. They came and picked it back up, I wish I would have told them to keep it. I had back ordered parts for over a year. Service is a joke went through three service manger in a couple months. They put the front stabilizer jack on by bolting to 1/8 tin, it's bent the bottom of the trailer and they say that's good. I would not recommend buying a trailer the for the service side is a joke with empty promises. Service is the biggest reason why this company will fail. More
TERRIBLE CUSTOMER FOCUS IN SERVICE DEPT. I went in to service dept to get help with a slide out problem I was having on a fifth wheel that was bought there. The receptionist went around the c I went in to service dept to get help with a slide out problem I was having on a fifth wheel that was bought there. The receptionist went around the corner to talk to the customer service manager about my request. I overheard the manager say to her, "We can't waste our time helping someone that isn't going to be spending money here. Tell him we're too busy". When she told me that they were too busy, I simply responded by saying, "Yeah, I overheard what the manager said. I guess the rumors on service for this place are accurate". I walked out shaking my head in disbelief. More
Very good to deal with! We bought a used Sierra fifth-wheel and felt we were dealing with honest people. Had no pressure and they were very accommodating. I will recommend th We bought a used Sierra fifth-wheel and felt we were dealing with honest people. Had no pressure and they were very accommodating. I will recommend this dealership and these 2 guys to others. Very happy with the service. More
from apprehensive to very satisfied bought a new 2105 Sabre 315FKDS on Sept 17/2016 from Bruce and also delt with Jim and was very satisfied, no pressure, excellent price, beautiful prod bought a new 2105 Sabre 315FKDS on Sept 17/2016 from Bruce and also delt with Jim and was very satisfied, no pressure, excellent price, beautiful product, and nice guys to deal with. When I went to pick it up and do the walk through we found a few issues and was told by VJ that they would be ordered. After 1 month I stopped in to see if the parts were in and VJ said they weren't in yet. I stopped today and 1 more month gone by and talked to Nicole who informed me that VJ was no longer their (thank goodness), she then looked up my work order and informed me that VJ had never ordered anything. Nicole then dug a little deeper found out that everything was covered by warranty and she would order them first thing in the morning. We'll see what happens but I have all the confidence that Nicole will get things done More
Garbage Evergreen is now out of business and the brand new trailer I purchased in May no longer has warranty. The warranty work they did do on the trailer Evergreen is now out of business and the brand new trailer I purchased in May no longer has warranty. The warranty work they did do on the trailer when we picked it up is already falling apart. A request sent to the Manager has been ignored. RUN AWAY!! Buy something else, anything. Stick to reputable brand names and dealerships that sell quality products. Garbage. More
Don't buy at visions Sales department great to deal with till they got your money then their word isn't worth the air used to say it . After sales service is truly disgra Sales department great to deal with till they got your money then their word isn't worth the air used to say it . After sales service is truly disgraceful , their service is very very unprofessional by a long shot . Then their general manger Jim Smith is the rudest person we have come across in all our years of our purchasing deals , I have made many deals in my life, Jim is the most arrogant & rudest guy I ever had to deal with , not suitable for his position at this dealership , my recommendation is he be replaced . Never see us darken their doors again !!!!!! More
Worst service They treat you great while you are buying a trailer but good luck getting any service on it afterwards. We had an appointment booked for today. When They treat you great while you are buying a trailer but good luck getting any service on it afterwards. We had an appointment booked for today. When we got their and they said they couldn't see us until August 2nd. We have had the appointment booked for 3 weeks now More