Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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professional prompt service Mike Maric is an excellent service advisor. Takes note of our concerns and makes sure everything is completed to our satisfaction. Would highly reco Mike Maric is an excellent service advisor. Takes note of our concerns and makes sure everything is completed to our satisfaction. Would highly recommend this dealership for service! More
Great Service Charbel Francis was big help! He is very enthusiastic and knowledgeable. He had great answers to all my questions. He has great communication skills. Charbel Francis was big help! He is very enthusiastic and knowledgeable. He had great answers to all my questions. He has great communication skills. I recommend that you talk to him when looking for a car! More
Very helpful, got exactly what I was looking for. Love this dealership, everyone is courteous and helpful, been going here for 9 yrs. We are very happy with all the departments of this dealership. Wou Love this dealership, everyone is courteous and helpful, been going here for 9 yrs. We are very happy with all the departments of this dealership. Would recommend to anyone! More
Exceptional, comfortable, friendly, family vibe My sales rep was more than a sales rep, was like a family member. I love it here, they make you feel welcomed and pet of the family. Available for an My sales rep was more than a sales rep, was like a family member. I love it here, they make you feel welcomed and pet of the family. Available for any questions and or requests at any time. Personalized customer support with greeting cards and birthday wishes. Other car manufacturers stop at the purchase, at Mercedes london, my sales rep. kept following up on a regular basis, holidays, birthday, family events! Deffinetlt a recommend to anyone looking for a Mercedes-Benz More
True Customer Focused Experience Mercedes Benz London is truly focused on providing the best customer experience. I had the good fortune of working with Rob Stockie, Jeff Murphy, the Mercedes Benz London is truly focused on providing the best customer experience. I had the good fortune of working with Rob Stockie, Jeff Murphy, the Wong Sisters and Markus as part of the buying experience for my new Mercedes. This is my third Mercedes and the professionalism, care and customer focus is truly outstanding. Although I was away on business, Rob and Katrina worked with me by phone and email and ensured the deal came together. Stress free. Jeff, Markus and Kristina oversaw the delivery process, answered all of our questions and made us feel appreciated and valued. Thanks again to Rob for personally working with me to find the right Mercedes and putting together a deal that worked for me. More
Thrilled Beyond Belief with Mike Robinson Having driven a 'family' vehicle for so many years, the leap to realize my dream of driving a Mercedes seemed a fleeting one. However, my time arrive Having driven a 'family' vehicle for so many years, the leap to realize my dream of driving a Mercedes seemed a fleeting one. However, my time arrived! I saw my car on the website and booked an appt online, with a very quick response from Mike Robinson. From the moment I met Mike, I was impressed. He is confident, knowledgeable & very pleasant with a sincere interest in meeting his customer's needs. He took all the time necessary to answer my questions, never making me feel rushed. I purchased a demo model and I can't say how thrilled I am at the effort taken to make that amazing car pristine for me. I said to Mike "I will, by no means, be your biggest customer but, without a doubt, I am your happiest'. Thanks Mike! My dealings with the Financial Services Mgrs were surprisingly low key and so very positive. Thanks Katrina & Kristina. Finally, to have Joe Mazzella come out to thank me personally for my business was a very nice touch. Thanks to an amazing team. Well done! More
Great customer service Charbel Francis treated us like family. He goes above and beyond to make you feel comfortable and at home. His knowledge helped us make the right cho Charbel Francis treated us like family. He goes above and beyond to make you feel comfortable and at home. His knowledge helped us make the right choice;) More
Receiving excellent service from Mr. Adam Stockie We are lucky to meet Adam Stockie when we take a test drive. He was very patient, outgoing, professional and helpful. We were treated like family eve We are lucky to meet Adam Stockie when we take a test drive. He was very patient, outgoing, professional and helpful. We were treated like family every minute when we walked in the door. Finally, we got our first Mercedes-Benz, 2017 GLC 300. Thank you for excellent service regardless of the test drive, purchase process and after-sales.Our experience was amazing and we recommend Adam Stockie. More
Receiving good service from Mr. Charbel Francis We met, Charbel Francis once we get into the dealership. He was very friendly and helpful and made me feel like family. He cared a lot about helping u We met, Charbel Francis once we get into the dealership. He was very friendly and helpful and made me feel like family. He cared a lot about helping us in the purchase process and I am really happy with his good service. More
my first Mercedes_Benz I received a 2017 E 300 for Christmas from my husband. I love it. It was pretty involved with all the new technology, but Charbel took hrs to go ove I received a 2017 E 300 for Christmas from my husband. I love it. It was pretty involved with all the new technology, but Charbel took hrs to go over everything. Then when we got home, we couldn't figure out some things so we called Charbel and he walked us through it over the phone. Very good service. More