Whitby Toyota

Excellent Customer Service I recently purchased my first car through Whitby Toyota. The salesman I bought through was Shawn McCallum. The customer service was phenomenal. Shawn I recently purchased my first car through Whitby Toyota. The salesman I bought through was Shawn McCallum. The customer service was phenomenal. Shawn was very knowledgeable and helpful. The whole process was fast and efficient as well. I would highly recommend this dealership to anyone looking to purchase a car. More

Bad service I went there to fix my flat tire for my brand new Prius. Amanda the service rep asked me to bring the tire size. When I went back with the tire size, I went there to fix my flat tire for my brand new Prius. Amanda the service rep asked me to bring the tire size. When I went back with the tire size, I had to wail on the line again. This time another service rep served me . He didn't ask me about the tire size. He knew he can check it on the computer. I had to wait more than three hours to fix the tire. Weird questions, no respect for customers. (May be I bought my car @ Donvalley). I will never go back here. More

Positive, Excellent Experience Just before Christmas we purchased a 2016 Highlander and Gary Brown was the excellent salesperson that we dealt with. We are very pleased with our new Just before Christmas we purchased a 2016 Highlander and Gary Brown was the excellent salesperson that we dealt with. We are very pleased with our new vehicle and feel very confident that the followup service at Whitby Toyota will be the same high caliber customer experience that was offered at purchase. Gary delivered on everything he said he would and on pickup last week even spent over 30 minutes patiently explaining and demonstrating many of the features that makes this vehicle so cool! Gary was a pleasure to deal with his relaxed and non-pressure style. We are very satisfied with the whole experience. Gary Brown is a gem!! More

Awesome This was the first time that I was going to purchase a new car. I was scared. From the time I entered the door the staff were warm and helpful. They p This was the first time that I was going to purchase a new car. I was scared. From the time I entered the door the staff were warm and helpful. They put me at ease and patiently answered questions that I had. Which helped to clarify concerns I had. There was no pressure to purchase and was allowed the time to think and return for a test drive. More

Excellent Experience I had a great experience purchasing a new Tacoma; Gary was a pleasure to deal with; he was friendly, courteous, informative and conducted the transact I had a great experience purchasing a new Tacoma; Gary was a pleasure to deal with; he was friendly, courteous, informative and conducted the transaction without sales pressure, couldn't be happier with the whole transaction. More

Just purchased my first brand new car! I just picked up my very first brand new car (2017 Toyota Corolla LE) from Whitby Toyota and it was a wonderful experience from start to finish. I was I just picked up my very first brand new car (2017 Toyota Corolla LE) from Whitby Toyota and it was a wonderful experience from start to finish. I was previously driving a 2002 Toyota Echo that I had bought used from Whitby Toyota while I was in university, so I couldn't wait to finally get to come back and purchase my first ever brand new car! Gary Brown explained everything clearly to me and made me feel confident in my purchase. He got me the best price possible and spent the time to explain all the new tech features and made sure I was comfortable in my new car upon pick up. I would definitely recommend seeing Gary Brown to anyone looking to purchase a car! More

Gratitude Couldn't have had a better experience buying my first car! Shawn is fantastic and goes the extra mile and I can't express my appreciation enough! Tota Couldn't have had a better experience buying my first car! Shawn is fantastic and goes the extra mile and I can't express my appreciation enough! Totally feel comfortable and confident with this huge moment! More