Island Ford Superstore

I was greeted with a big smile and acknowledged by everyone I walked past. Great atmosphere and friendly people throughout! everyone I walked past. Great atmosphere and friendly people throughout! More

Matt treated us with courtesy, respect and went above & beyond. Highly recommend. We came from the mainland and the vehicle was prepped and ready for us in time. Matt made sure service was scheduled and co beyond. Highly recommend. We came from the mainland and the vehicle was prepped and ready for us in time. Matt made sure service was scheduled and completed even on his day off. He spent the time we needed to get comfortable with the vehicle. Kudos to Matt and Island Ford for excellent experience. More

These individuals are nothing short of conniving xxxxx! ! They'll stop at nothing to bleed your wallet dry. Deliberately tacking on unnecessary add-ons to your custom car order, then conveniently claiming i ! They'll stop at nothing to bleed your wallet dry. Deliberately tacking on unnecessary add-ons to your custom car order, then conveniently claiming it's an error and demanding payment. I strongly advise against ordering a custom Ford vehicle from them, unless you enjoy being coerced into paying for THEIR devious schemes. My encounter with sales rep Rob Martin, sales manager Kylie Martin, and general manager Justin Pambrun was beyond atrocious. More

Excellent to deal with and incredible for our community. Thank you Justin! Your whole team does a bang up job and always has. Thank you Justin! Your whole team does a bang up job and always has. More

Excellent service from David, His efforts to give the service expected will.keep.our company coming back to purchase our fleet vehicles service expected will.keep.our company coming back to purchase our fleet vehicles More

I work with several businesses in Duncan/Nanaimo areas and they have been telling me for years to contact Dave Faithfull to look at buying a truck (I live in Victoria so for years have been dealing with l and they have been telling me for years to contact Dave Faithfull to look at buying a truck (I live in Victoria so for years have been dealing with local Ford dealers). Anyways, I am glad that I did---Dave made it very easy to go through the process of purchasing a new truck and made it a pleasant experience...we knew lots of people that we both new so had fun with that...I will be going back when I need another truck. More

Third new truck purchase from Island Ford worth the drive from Nanaimo. All staff so friendly and helpful. Robert Martin great guy to deal with listens to what his customers want, he advised me that he wo from Nanaimo. All staff so friendly and helpful. Robert Martin great guy to deal with listens to what his customers want, he advised me that he would be away on holiday for my delivery so introduced me to Oliver Dash as he would handle my delivery. Oliver was wonderful,one might think that it was his sale the way he looked after me. Thank you to all for a great buying experience. Steve More

David and the dealership are going over and beyond to help me get the right van for my business. help me get the right van for my business. More

Dave is a gem of a person. He is very informative and helpful! I drove from Victoria to Duncan to get my vehicle because it was highly worth it!!!! He is very informative and helpful! I drove from Victoria to Duncan to get my vehicle because it was highly worth it!!!! More

As always, Dave Faithfull is a huge pleasure and an extremely helpful salesman to deal with. I have been dealing with Dave for a number of years and purchased a number of trucks from him, and this expe extremely helpful salesman to deal with. I have been dealing with Dave for a number of years and purchased a number of trucks from him, and this experience was just as amazing as the first time. No pressure, all smiles, and always willing to work with me to ensure the best deal on the best product for me at the time. There is no one I would rather deal with! More