Platinum Mitsubishi

Amazing Service! The services I received from this Mitsubishi dealership was amazing! They laid everything out on the table for me and were completly open and honest. The services I received from this Mitsubishi dealership was amazing! They laid everything out on the table for me and were completly open and honest. I felt like they were really there for me and trying to set up the best deal for me and my situation rather then using me to make a sale. I would like to thank specifically my sales consultant David Hofmann and his manager Hal Murdock for his technical support! I also would like to give a thank you to my Mike Schenk. This dealership all around has a real friendly staff environment ! I am very pleased with my services and will definetly be recommending this place to friends and family who are ever in the market!! More

Platinum Mitsubishi is a fantastic place to buy your car Great stafff, very welcoming. The salesmen aren't pushy and the brand is solid. Just bought my second rvr and I'm very happy! I highly recommend peopl Great stafff, very welcoming. The salesmen aren't pushy and the brand is solid. Just bought my second rvr and I'm very happy! I highly recommend people get there next car at platinum Mitsubishi More

Feels Very Promising -Restored Faith ! The warranty in My Ford Focus Titanium expired a couple of months ago , and the other day My car would not start ! Rather than take it just anywhere I The warranty in My Ford Focus Titanium expired a couple of months ago , and the other day My car would not start ! Rather than take it just anywhere I took it to a Ford Dealership in good faith Only to be charged a ridiculous amount of money ( very long story ) Anyway , THAT sent Me to Platinum Mitsubishi . I kept hearing about their 10 year 160 000k warranty and I was curious about a company that stands behind their vehicles like that ! I took a look at the Mirage , I liked it but it really wouldn't serve my needs . I knew before I even went in that the RVR would be the one that would appeal to me , but , because , I have only had My Ford a little over 2 years and even , though I feel that I was badly taken advantage of by Ford , I really do like My Focus and it has everything . This leads Me to My experience with Platinum Mitsubishi and Marvin Linares . He was very friendly , and not pushy what so ever , answered all my questions on the Mirage but could tell it was not the car for Me . I told him I love the RVR but there is no way I would be able to get in one , My Ford has some damage on it ( a park assist incident and a hit and run ) and there is no way they would be able to give me a decent trade in price on it . Plus the RVR is out of my price range for an impulse buy ! He did not act like I was wasting his time at all , He was NOT pushy what so ever , but just very indulgent of My curiosity ! We even took an RVR for a test drive ! He was great on the test drive ! I am very cautious when it comes to driving , and especially in a vehicle I am not familiar with ,,He picked up on that and said "Can I show you what this vehicle can really do ?" So he took over and drove it ,,honestly , I am sold on the RVR . So we went back and he said it won't hurt to have the manager give you a value on your car , so I agreed AND this is where they really won me over . They came back with an offer of almost 3 times of what I thought they would !! WHY did I feel like they couldn't come close on an offer ? Because a few months back , before My warranty was going to expire , I was approached at Ford by a salesperson , and again , didn't hurt to take a look , my warranty was going to exp in a few months-peace of mind driving is extremely important to me ! Anyway what Ford offered me on My Car was embarrassing for FORD and I know that even more so now ! I know this is long but well worth the read if you are looking to buy a car ! I did not end up dealing on the RVR ,,I wanted it VERY much and still do and I 100% intend to do that within the next year or two AND will be doing that through Marvin at Platinum ! I opted on taking a chance with My Focus for a little while longer ONLY because it would cost me a little more then what is practical for ME to spend at this point , to get into an RVR , and I found a way to keep some peace of mind by staying in My Focus for a little while longer . My experience at Platinum has restored My faith with Dealerships , although I have not had the opportunity to have an ongoing relationship with them , because I did not purchase a vehicle with them yet , I am looking forward to doing that in the future ! I have to admit I have had some pretty unfortunate circumstances happen to me with more then one dealership in the past , and had completely lost faith in buying cars through a dealership , I am NOT a hard to please person , but , have had some pretty poor treatment in the past . I am LOOKING forward to doing business with Platinum , in hopefully , the not so distant ( excited to get into an RVR ) future , and when that happens if I continue to feel the same way and my buying experience with Platimum continues to impress me on the service side , I WILL be not only a customer for life , but , a very happy one ! And will share that experience with everyone I know . I have to say the sales manager was very kind and respectful to me as well ! It was a GREAT experience over all and one that I VERY much needed ! If You are looking to purchase a car I would definitely recommend making Platinum Mitsubishi one of your stops , and if you are looking for an easy going , non pushy person with integrity , do seek out Marvin Linares and have him work with You :) ! One more add here ,,,when I told Marvin that I felt that I needed to stay in my Ford a little while longer because it wouldn't make practical sense for me to spend a lot of money right now ,,he did NOT try to push me or talk me into making a move now ,,he FULLY understood and HEARD Me and in fact , apologised that he could not help me at this time and that I need to feel right about the timing etc and when I am ready he would be there for me ,,THAT is how it's done ,,exactly how I would treat my clients ! GREAT job Marvin and Platinum ! More

Worst Service Department Te worst service department I've dealt with in a long time. Just brutally aweful. Bad attitude, act like they don't want your business. Te worst service department I've dealt with in a long time. Just brutally aweful. Bad attitude, act like they don't want your business. More

Dealing in bad faith Upon signing, oil changes were included verbally. What they DO NOT say verbally is that you have to buy whatever xx they include in the fine print or Upon signing, oil changes were included verbally. What they DO NOT say verbally is that you have to buy whatever xx they include in the fine print or oil change will be void. Shady way to do business. More

A Dealership That Understands Service and Delivers It! Finally - a car dealer service department that understands the meaning of service and delivers it. While Mitsubishi Canada says its cars are "Built B Finally - a car dealer service department that understands the meaning of service and delivers it. While Mitsubishi Canada says its cars are "Built Better - Backed Better" it is the dealer on the street that has to live that. I was just out of warranty and Platinum Mitsubishi's service team came through for me when MCAN did not (at least not yet!) on a critical life/safety system. Wade, the Service Manager was incredible; getting me the part I needed at a price I could handle to have a safe vehicle and Nic was awesome, ensuring my car was serviced quickly and correctly. Mitsubishi should be very proud of such employees who do what it takes to help the customer and make it right. More

deposit They didn't refund my deposit of 500CAD. After going through the offer for a car which just came in I realized I can't afford the monthly payments. (T They didn't refund my deposit of 500CAD. After going through the offer for a car which just came in I realized I can't afford the monthly payments. (This was only a few hours after I unfortunately signed a paper and the car was not even detailed yet). I tried to get out of the deal but it was already too late. I still can't believe how these people treat you when you need their help. Well - lesson learned. I know I will never go back to this dealership even if this would be the only dealership on earth. I would rather walk or cycle till the end if my days. More

Excellent Service My parents and I came in to check on a few Mitsubishi vehicle models and made a purchase with the dealership upon our second visit. I thought our dea My parents and I came in to check on a few Mitsubishi vehicle models and made a purchase with the dealership upon our second visit. I thought our dealer Drew provided a lot of knowledge in terms of educating us on their vehicles. We upgraded the vehicles two trim levels higher as a result the thorough benefits and option availability he had provided to us throughout this process. We would absolutely recommend this dealership and Drew to any of our friends and families who are looking to purchase a vehicle in the future. More

Helped make my dreams come true!! My partner and I just bought new vehicles at Platinum Mitsubishi. In my opinion, no other dealership offers the service and demonstrates the customer My partner and I just bought new vehicles at Platinum Mitsubishi. In my opinion, no other dealership offers the service and demonstrates the customer loyalty that this dealership does. Drew’s service was terrific, he really goes above and beyond, being more of a friend then someone just trying to sell a car; the loyalty goes in two directions here. His product knowledge was valuable and just knowing that even after purchase he’s always there to help is a wonderful bonus!! To sum up, I give Drew an exceptional rating based on my amazing experience as a customer with him. I will forever recommend this dealership and will praise both sales and service as it is well-deserved. Thank you so much Drew for everything, it was an absolute pleasure dealing with you!! More

an experience to remember I was shocked by the friendliness and help that i was able to get from Andrew. Always trying to get what I needed done as best he could and it always I was shocked by the friendliness and help that i was able to get from Andrew. Always trying to get what I needed done as best he could and it always worked out in the end. I would recommend him to anyone who would need help to find a vehicle new or used. More