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Wood Wheaton GM Supercentre
Prince George, BC
818 Reviews
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December 07, 2016
Superb Service - Above and Beyond ! My husband had bought his 2016 Chev from Scott in the spring and is incredibly happy with his purchase. When I decided that I wanted a vehicle he sen My husband had bought his 2016 Chev from Scott in the spring and is incredibly happy with his purchase. When I decided that I wanted a vehicle he sent me in that direction. The vehicle I wanted was a used Jeep that I found online in Kamloops from a different dealership. Between Shane and Scott they made the initial contact and did all work to get me my vehicle. Even after the purchase there was a couple of things that weren't right ( when dropped off there was a rock chip in the windshield and the gas take was at 1/4), they arranged for the rock chip to be repaired and fill my tank for free. Customer service like that is just simply amazing, but it doesn't end there.... I had only had my vehicle for less than 3 months and the engine was making a noise, I had the alternator replaced and the noise was still there, my husband called Scott and mentioned it to him and he said bring it by and they would take care of it. They not only fixed the problem they reimbursed me for the cost of the alternator. I am extremely happy with my purchase and with all the efforts that were made. More
by Ken and Jana
Employees Worked With
Shane Jolicoeur, Scott Macdonald
Helpful December 04, 2016
Great Service Got a new truck from wood wheaton and the service was top-notch, especially the sales representative (Ryan C.). Ryan came in to work on his day off to Got a new truck from wood wheaton and the service was top-notch, especially the sales representative (Ryan C.). Ryan came in to work on his day off to help me out. More
by New Truck
Employees Worked With
Ryan Cunningham, Harry Johal
December 03, 2016
Disippointing After many years of having a company supplied pickup I'm taking some time off and decided we neded to buy a new truck. On Nov 21st I started shopping After many years of having a company supplied pickup I'm taking some time off and decided we neded to buy a new truck. On Nov 21st I started shopping and made your dealership my 1st stop. I had been doing a lot of research and thought I would like a GM or Chev product. Upon arriving in your showroom I was introduced to Bill Thompson. We went to his office and discussed my list of wants and needs in a new pickup. We then went onto your lot and looked at many units. After test driving a 3/4 ton and a one ton(I was really looking for a heavy 1/2 but you were sold out of 2016 HD 1/2 tons) I left to see what all the other dealerships had to offer. I returned the next day wanting to test drive other trucks. Bill got out the test drive form but was very hesitant to fill it out, then made the comment "Have you figured out what you want because you are all over the place". I was quite offended but replied graciously that by looking at and testing many vehicles, that was my process of narrowing down my choices. We then looked at a used 2016 truck that had just came in but Bill told me I couldn't drive it because it still had the previous owners insurance and plates. He took me for a drive with me as passenger. I didn't get back the next day due to previous commitments. Bill sent me a text that he had gotten in another used 2016 unit for me to look at. I returned on Thursday along with my wife with the intention of test driving both of the used units and possibly others that we might concider. Both my wife and I drove one of the used units but Bill couldn't find the keys to the other used unit. When I questioned if my wife and I could take a new 2016 one ton for a test drive, Bill again made the comment "Have you figured out what you want because you are all over the place". I again told him that looking at everything was our process of narrowing down the possibilities. Isn't this how most informed buyers do it? Myself and my wife were quite offended. Especially as this was the second time he had made this comment. I did send and receive a few texts with Bill but never returned. It seems that Bill's expectation was that I would try out a couple trucks then buy one. I hope this isn't the attitude of all of your salespeople. I did contact a GM dealer in Edmonton and looked at what they had but they didn't have any 2016 HD 1/2 tons left either. As a result of my(our) bad experience at your dealership we decided to look at Fords and ended up buying a 2016 F150HD. Not that it makes any difference but we paid cash. Bill knew that this was my intention. Once we had made our purchase I texted all the salespersons that we had bought a Ford and all with the exception of Bill texted back their congratulations. I except that you may discuss this with Bill but if you do, please instruct him not to try and contact me. Next year we will be shopping for a new SUV for my wife and if we do consider a GM product, will likely contact an out of town dealership. Vary disappointed in our experience with your dealership. Bob Hellam More
by Bob H
Employees Worked With
Bill Thompson
December 02, 2016
Great customer service! Ryan and Harry both gave me amazing customer service while purchasing my new truck. When I pointed out a minor problem with the vehicle Ryan was on i Ryan and Harry both gave me amazing customer service while purchasing my new truck. When I pointed out a minor problem with the vehicle Ryan was on it immediately ensuring it was taken care of as well as getting the right sized winter tires shipped up to PG and put on so I could have it as soon as possible. Harry came in on his day off to explain all the purchasing/trade in options and was very thorough in his explanation. Thanks guys! More
by New Colorado :)
Employees Worked With
Ryan Cunningham, Harry Johal
December 01, 2016
Great customer service!! The customer service was great. Mark was really friendly and worked hard to get me the best deal possible on my new car. I would highly recommend him The customer service was great. Mark was really friendly and worked hard to get me the best deal possible on my new car. I would highly recommend him as a salesmen to anyone. More
by Angel
Employees Worked With
Levi Langevin, Mark Neudorf
December 01, 2016
shopping with mark neudorf I would like to thank the gang at wood wheaton for taking the time allllll day to make my new ride fit into my hectic life now. So much care and compa I would like to thank the gang at wood wheaton for taking the time allllll day to make my new ride fit into my hectic life now. So much care and compassion from my associate mark neudorf words connotations explain the size of the heart in this man. He literally moved mountains to make sure I was able to have a ride that would allow me to still budget the payment amongst all the cost of travel to see my mother who is very very ill....with a 350 km travel to be with her this was all mark had on his mind while helping me field my car! Most unbelievable shipping experience ever mark you are forever in my heart and in my family xoxo have to also mention....he paid for me to take my momma for dinner when she's in town next time ;) AWESOME!!! Thanks again big guy never forget it! More
by karlamark1998
Employees Worked With
Harry Johal, Mark Neudorf
December 01, 2016
amazing. .. great people I had a great experience leasing my first car. Ted Spitzig was awesome and very helpful. Also Levi Langevin was great. He helped to make sure ev I had a great experience leasing my first car. Ted Spitzig was awesome and very helpful. Also Levi Langevin was great. He helped to make sure everything went smoothly. I will be back to do my business with these two men again. Thank you for a awesome and smooth experience. More
by tray clean
Employees Worked With
Ted Spitzig, Levi Langevin
November 30, 2016
Very knowledgeable and a great help. Great service, took the time to find out my needs and provided me with the technical details to make an informative decision. Suzan spent the time ov Great service, took the time to find out my needs and provided me with the technical details to make an informative decision. Suzan spent the time over numerous days to help me finalize my deal and make the right decision regarding my truck purchase. I will be recommending Suzan to my friends and colleagues for their vehicle purchase. Harry was great, lots of energy and very informative with regards to the extended warranty. No pressure from either employee which made the entire process enjoyable. More
by TAG
Employees Worked With
Harry Johal, Suzan Gardner
November 30, 2016
awsome Mark was a awsome salesman he was my sales guy at ford and sold me 3 vehicles there he was very understanding to me and my family so i wanted to conti Mark was a awsome salesman he was my sales guy at ford and sold me 3 vehicles there he was very understanding to me and my family so i wanted to continue doing buisness with he so i came to wood weaten and seen him now me and my wife are purchasing 2 more vehivkes from him and i will continue doing buisness with him in the future and recomend him to everybody he not a pushy guy and will do anything he possibaly can to help his custmers and iv made a friend ship with him over the years More
by kollin james
Employees Worked With
Levi Langevin, Mark Neudorf
November 29, 2016
Best Truck and Deal I've had yet!!! Huge thanks to the BEST sales man in the business, Mark Nuedorf!!! He's a straight up honest guy who knows his product! He will help you find the bes Huge thanks to the BEST sales man in the business, Mark Nuedorf!!! He's a straight up honest guy who knows his product! He will help you find the best vehicle to fit your needs with out sugar coating the deal. He'll tell you how it is. That's what you want to look for in a salesman! I have delt with him in the past and will continue to deal with him in the future! Thanks againThe dealership was great very helpful in getting financing and insurance for my new ride! Thanks Harry for the great work in the finance making it possible to get into what I wanted!! More
by Darrin
Employees Worked With
Harry Johal, Mark Neudorf
