Volvo of Oakville

Service of older Volvo Took in my 2003 Volvo and they treated me as if I owned a new Volvo and appreciated the condition of the car, Very knowledgeable and friendly Took in my 2003 Volvo and they treated me as if I owned a new Volvo and appreciated the condition of the car, Very knowledgeable and friendly More

Never again Bought a “certified preowned” vehicle from them that has been nothing but problems. Brought it in for service and the techs essentially conceded that Bought a “certified preowned” vehicle from them that has been nothing but problems. Brought it in for service and the techs essentially conceded that it was a crap vehicle, indicating future model years corrected many of the problems found in mine. Told them I was very disappointed in the quality of the vehicle, and instead of showing some pride to the company they represent they gave me advice for unloading it on autotrader. I work in sales and if someone showed dissatisfaction towards my product, I would try to address their concerns, not infer that they bought a piece of crap and suggest they move to the competition. I’ve got an incredible sense of buyers remorse now, made worse by my interaction with this joke of a dealership. I’ve filed a complaint with Volvo of Canada. If you’re into Volvo’s (I’m getting mine fixed elsewhere and then selling it) I would stay far, far away from this place More

They are not honest Recently they recommended service on the spark plugs and cabin air filter and I hesitated saying I would check my receipts. I then realized that both Recently they recommended service on the spark plugs and cabin air filter and I hesitated saying I would check my receipts. I then realized that both of these items were done the year before and that this is just regular business policy to drum up unnecessary work and expense. I then gave them a bad review but ultimately nothing was done so this is the result. More

Lies lies lies This dealership is the most unprofessional dealship I have ever delt with. Good luck even getting a call returned let alone having an issue resolved. This dealership is the most unprofessional dealship I have ever delt with. Good luck even getting a call returned let alone having an issue resolved. Every part of the transaction had issues and no one is willing to admit or correct any of them. They also fail to fulfill promises made. I will never do another transaction with them and can not wait to get rid of my Volvo just to never have to deal with them again. They are ruining the brand. More

Nelson Baptista was amazing!! Nelson Baptista was amazing! He was knowledgeable, patient in answering all of our questions, enthusiastic and it was evident that he loves what he se Nelson Baptista was amazing! He was knowledgeable, patient in answering all of our questions, enthusiastic and it was evident that he loves what he sells. Nelson played a big roll in why we purchased our Volvo. I would highly recommend not only Volvo cars but also Nelsons expertise. More

Sold me a tire I did not need! Once again this dealership rips off service customers. They even drew a square around the so called hole. When costco put it on a rim, it was fine! th Once again this dealership rips off service customers. They even drew a square around the so called hole. When costco put it on a rim, it was fine! there goes $300!! More

Not a very professional service from Volvo Oakville Volvo Oakville where i purchased the car did not serviced the vehicle properly. when they changed oil they missed oil washer and did not provide all t Volvo Oakville where i purchased the car did not serviced the vehicle properly. when they changed oil they missed oil washer and did not provide all the service included into my 48k and 64k service schedule unless i asked for. The missing oil washer plug was discovered by Volvo Mississauga when they serviced the car. what Volvo Oakvile did they lost the oil plug washer when serviced the car and they tighten the oil plug nut so tight tge required to be cut to be removed by Volvo Mississauga. Secondly, Volvo Oakville parts department is so bad if you order a part that is not for your car you cannot return it they said because they not need it in their inventory. I start using Volvo Mississauga for service and parts much much better service and more flexible and found that they cost less as well. More

The Service Team can't seem to fix a simple issue I purchased a used 2015 Volvo from this Dealership (14,000km) in September. On the way home with my new vehicle, the check engine light came on. I h I purchased a used 2015 Volvo from this Dealership (14,000km) in September. On the way home with my new vehicle, the check engine light came on. I have now been into the dealer twice to have the issue fixed - second time was yesterday, and the light came on again today. Extremely disappointed - I think my car is a lemon - I will never buy another Volvo. More

Okay test drive - had to sign a waiver My test drive experience was okay, car features were explained to me and I didn't have to wait. However, for the first time out of the numerous test My test drive experience was okay, car features were explained to me and I didn't have to wait. However, for the first time out of the numerous test drives I had taken, I was asked to sign a form saying that I would be held responsible for any damage during the test drive. I was also disappointed that no one was available to answer my question about which model year the collision avoidance system was introduced. More

Too pushy The sales man increased 10k the price of the car and then he offered 3k discount, then he pushed a lot, I asked for better price the manager did funny The sales man increased 10k the price of the car and then he offered 3k discount, then he pushed a lot, I asked for better price the manager did funny faces saying no. More