Great West Chrysler Jeep Dodge

Came home with a new Jeep I found the experience 50/50 on the scale of "trying not to be a sucker in a car dealership." We dealt with Andy during the initial test drive/negotia I found the experience 50/50 on the scale of "trying not to be a sucker in a car dealership." We dealt with Andy during the initial test drive/negotiation period. He was very pleasant and funny. The dealership itself was not entirely willing to negotiate on the price of the vehicle, although it was "on sale" from the original dealer retail cost. We were happy with the deal we struck and were treated politely throughout the entire experience. More

Great customer service Very helpful and professional. Came in to look at a vehicle and ended up driving it home the same day. Insurance and registration all taken care of Very helpful and professional. Came in to look at a vehicle and ended up driving it home the same day. Insurance and registration all taken care of on site. Would definitely recommend this dealership. More

Very eager to keep you happy I found the experience at Great West to be very positive. The response from my question submitted to their website was very fast (same evening from a I found the experience at Great West to be very positive. The response from my question submitted to their website was very fast (same evening from a real person) and throughout the process the team were all very friendly, helpful and eager to work with me to find a solution that worked for me rather than just trying to sell cars! More

Terrible, stay away from this dealership and service departm Since purchasing our Durango, we have had nothing but problems with it and we were convinced to purchase extra warranty and were promised a courtesy v Since purchasing our Durango, we have had nothing but problems with it and we were convinced to purchase extra warranty and were promised a courtesy vehicle while our vehicle was in for MULTIPLE recalls and other servicing. Getting a courtesy vehicle or loaner was a fight EVERY time. Service workers feed you condescending bs like how these vehicles are not made for Edmonton weather etc. Do not deal with these con artists!!! More

Amazing Customer Service Like most people we really dreaded buying new vehicles due to past bad experiences with dealerships. Shawn Shute from Great West Chrysler has provided Like most people we really dreaded buying new vehicles due to past bad experiences with dealerships. Shawn Shute from Great West Chrysler has provided extremely positive experiences for both of our vehicle purchases just this past year. He promptly replies to any emails or texts and is super helpful and a joy to deal with. We highly recommend asking for Shawn if you are looking to purchase a vehicle:) He goes over and above to get the best deal he can for you:) More

Seamless Thank you Great West! For the past six weeks, my husband and I had been on the fence about buying a new vehicle. As we watched the life slowly dwindle Thank you Great West! For the past six weeks, my husband and I had been on the fence about buying a new vehicle. As we watched the life slowly dwindle out of our much-loved but very tired 1998 Nissan Pathfinder, this week we finally bit the bullet. We did our research, put on our shoes and went out to buy a new truck (Ram, natch). We were primed and ready; we wanted a truck, this was happening. We marched into our local dealership and practically threw ourselves at the sales guy: "we come bearing cash - let us take your 2016!" And then... nothing really happened. We sat around for three hours trying to buy a truck while our sales rep made multiple trips to the manager, returning each time with big talk and no movement on the price. Every trick, every line - it was like being stuck in an endless loop of Glengarry Glen Ross and not even getting to deal with Alec Baldwin. As we reached the limits of our budget, I reached the limits of my patience. We gave him our final offer. It was reasonable. He left, came back 20 minutes later with a big smile, said "good news!" and presented an offer $2000 below ours. On a completely different vehicle. Nope. No thanks. Good day, sir. That night, I browsed the internet and found the truck that got away and a few others that looked good. My husband, disgusted, had delegated the hunt to me, so I clicked some buttons and then went to bed. I vowed not to waste any time in the morning. I had things to do and I don't even like shopping, unless it's for shoes. In the morning I reluctantly checked my phone to see what the day would bring. Just then, it rang. That's when I met Eden Donahue. Right away, I had a good feeling. She was friendly and upbeat and at the same time I could tell that she is a person who knows how to Get. Stuff. Done. I explained the situation, told her I wasn't willing to come to the dealership in person unless and until we could agree on a price. She said she'd see what she could do and call me back. Before noon, we had reached an agreement- the same agreement I had been trying to make the night before. On the same truck. Right price, right truck, right person, right dealership- it all fell into place! That's no coincidence. This woman is good at her job. When we went to pick up the truck, things just got better. Everyone we dealt with was friendly and accommodating and made things as smooth as possible. We've only bought one other vehicle from a dealership, and that experience was meh- not bad, but not great. I never really understood the concept of loyalty to a car dealership or a salesperson, figured it was pretty much the same everywhere you went. After today, I think I get it. My husband agrees, and the truck is amazing. I would recommend this dealership, and Eden Donahue specifically, to anyone who is serious about making a deal and doesn't have time to play games. More

High Five!!!!! I am extremely pleased with my new Jeep Cherokee and my purchase experience with Great West Chrysler was excellent, from start to finish. Eden Donahue I am extremely pleased with my new Jeep Cherokee and my purchase experience with Great West Chrysler was excellent, from start to finish. Eden Donahue was my first contact, and I could not ask for better treatment, assistance, and guidance through this entire experience. Eden was personable, very knowledgeable, and professional, very comfortable and productive. I give her my highest recommendations. I also want to acknowledge the great job Mike Huffman did, made the completion of required paperwork, a painless and efficient experience. He was prepared and highly knowledgeable. I was very impressed with all of your team, including those I met and those who assisted me, at different points in the process. Thanks Elma More

Above and beyond customer service Shawn Shute, I just want to say how incredible the customer service you gave to me was and how patient you were during the whole process. I feel l Shawn Shute, I just want to say how incredible the customer service you gave to me was and how patient you were during the whole process. I feel like you heard all of my needs and truly went above and beyond to make me feel as comfortable and satisfied through everything. I can not thank you enough for such a fantastic experience with Great West Chrysler! I am beyond thrilled with my decision and I am going to work hard to pay off my new baby! Once again Shawn and the GWC team, I want to express my thanks! Cheers, Lisa More

Great experience Last week I purchased a brand new Jeep Wrangler from Great West! It was an amazing and easy experience. Andy was extremely helpful and answered all my Last week I purchased a brand new Jeep Wrangler from Great West! It was an amazing and easy experience. Andy was extremely helpful and answered all my questions, without being pushy and Eden was very honest and easy to to talk to. Even financing was awesome, they took care of all the loose ends and were even able to answer any warranty questions I had. This was the second time I've purchased a vehicle at this dealership and I would do it again! The selection and staff were both great!! More

Great service at great west Went in just to look at an older used patriot basically a stock model walked out with a brand new patriot loaded only reason I did was because of the Went in just to look at an older used patriot basically a stock model walked out with a brand new patriot loaded only reason I did was because of the down to earth salesman I had Andy the savour, I call him (Andy savoury) thanks Andy!! More