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Southside Mitsubishi
Edmonton, AB
466 Reviews
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466 Reviews of Southside Mitsubishi
November 11, 2016
Awesome experience My experience was great! Would definitely recommend salesman to others. Employees not only interested in the sale but genuinely cared about my wellbei My experience was great! Would definitely recommend salesman to others. Employees not only interested in the sale but genuinely cared about my wellbeing and with me leaving with exactly what i was looking for. More
by jgagne9
Employees Worked With
Kevin Kennedy, Aaron Glena
Helpful November 09, 2016
incredibly rude and overpriced Im writing this in response to the way my parents and i were treated at the dealership recently. Went in to look at a used escalade on their lot. Turn Im writing this in response to the way my parents and i were treated at the dealership recently. Went in to look at a used escalade on their lot. Turns out it was in an accident which they disclosed but once the repaired title is on a vehicle that diminishes its value. We made a fair offer on the vehicle which looking back on now im glad they turned down, it way way more that the fair market value for a 2013 escalade that was heavily damaged and repaired. Here it gets good, their used car manager aaron decided to call mack later on and a few times to mow accept what we had offered once he realized that he made a mistake. We had already moved on to another vehicle and told him no thank you. He became very rood and lashed out at my mom, shes retired and got very upset. My first instinct was to go over and be rude to him in person but i decided to write a review instead. Needless to say several phone calls were made to his bosses and they were made aware of this mans behavior. I would never send anyone over to southside mitsubishi for anything. More
by mitsu
Employees Worked With
Aaron Krusch
November 02, 2016
Friendly, fast, and efficient service I had my tires switched from summer to winter, oil change and peace of mind inspection. Always get great and friendly service. An amazing team at this I had my tires switched from summer to winter, oil change and peace of mind inspection. Always get great and friendly service. An amazing team at this Mitsubishi dealership. Keep on doing the good work! More
by Jacqueline K.
Employees Worked With
Aaron Glena, Tim Szabo
November 01, 2016
Didn't even get phoned back! Was supposed to meet with Saleem, he never showed for our appointment so I dealt with Neil. Did all the paperwork on an Outlander and I was quite happ Was supposed to meet with Saleem, he never showed for our appointment so I dealt with Neil. Did all the paperwork on an Outlander and I was quite happy with what we had worked out. Signed all the necessary paperwork and was under the impression we were good. Went home and got a call from Saleem that there was an issue and I no longer qualified for all I wanted. I indicated that what I was initially approved for was what I wanted. He said he'd work with the manager on it.....never heard from him again! More
by Kayc
Employees Worked With
Saleem, Neil
October 29, 2016
Best Customer Service Getting my first car was a great experience, but getting a great sales man with the knowledge and no pressure in buying a car was a what made the expe Getting my first car was a great experience, but getting a great sales man with the knowledge and no pressure in buying a car was a what made the experience even better! Aaron Glena was helpful, and knowledgable and honest. He recommended the best and thats what I got. Its hard to find a sales man that cares more than just selling a car. Aaron definitely went out of his way and made sure he did the best he can to provide me with the car I wanted with the help of the price I can afford. Definitely the best dealership i've been to and 10/10 would recommend to anyone else! More
by abby
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
October 28, 2016
Great Experience It was a pleasant experience working with Aaron Glena. He was honest, knowledgeable and very professional. I did not feel pressured and I felt comfor It was a pleasant experience working with Aaron Glena. He was honest, knowledgeable and very professional. I did not feel pressured and I felt comfortable with the overall experience. Everything was ready as promised. I would recommend him to my family and friends. Raman Randhawa was also extremely professional, helpful, and efficient with the paperwork. Overall my experience with Southside Mitsubishi was great, from the receptionist to the helpful young gentleman who showed me the ins & outs of the vehicle. Thanks Aaron to you and everyone else who helped out. More
by Kathleen
Employees Worked With
Raman Randhawa, Aaron Glena
October 22, 2016
Southside Mitsubishi This past week I took my 2006 Outlander in for a factory recall. The shuttle was running an hour late so Danielle, in Service arranged for someone to This past week I took my 2006 Outlander in for a factory recall. The shuttle was running an hour late so Danielle, in Service arranged for someone to drive me home in 5 min, Then Neil the Manager came by to say hello and offered me a SUV to drive for the day. Wow I was so appreciative of the offer. I had a new 2017 Outlander to drive. Brandon, in Sales got the loaner SUV ready for my and I was on my way. What a great SUV. and service from these guys. I had bought my brand new SUV off the floor from Aaron Glena who is an awesome salesman. Everyone has been so nice and helpful. More
by Debi H.
Employees Worked With
Nei ( Manager ) Danielle(Service), Brandon Robertson
October 19, 2016
Will never buy a Mitsu again This dealership has high staff turnover. They are very nice and pleasant to deal with but I cannot take my new car in for servicing without it costing This dealership has high staff turnover. They are very nice and pleasant to deal with but I cannot take my new car in for servicing without it costing 2x what i want to spend! Yes, they always call for approval but there's always SOMETHING with this vehicle! They do not tell you that they do not release codes so getting a quick convenient oil change doesnt exist with Mitsu. So you HAVE to take it into the dealership EVERYTIME. No loaner or shuttle either as I live in Sherwood Park which I guess a 20 min drive East is too far. At the dealership there's a "reccomended" service. Even when I have denied a "reccomended " service, they magically find a reason to preform it. So sick of it. Can't wait to dump this RVR and go back to Kia. I guess that's why they offer such a good warranty -you pay $2500 plus a year maintaining a brand new car so no nothing out of their pocket. More
by Disappointed RVR owner
Employees Worked With
I love Danielle. Please keep her. She 's what I look forward to!
October 15, 2016
southside Mitsubishi This dealership was second too none professional ,staff and reception was polite and bent over backwards to help the purchaser. I as a retired Militar This dealership was second too none professional ,staff and reception was polite and bent over backwards to help the purchaser. I as a retired Military member was overwhelmed by their hospitality , professionalism and all around great service From Brandon Robertson the sales Rep too Raman the financial director . Got the financing we needed for our daughters new be vechicle. I'll be recommending this dealership too all my friends . Thanks again southside Mitsubishi . I asked one of their mechanics if There is any reason why I shouldn't buy this vechicle and he mentioned to me it's an outstanding vechicle . More
by Seancuppens
Employees Worked With
Charles V head mechanic , Raman Randhawa, Brandon Robertson
October 05, 2016
Thanks for taking care of me GM Mike A shout out and big thanks to GM Mike for personally looking after me regarding an issue with my Endeavour. I really appreciate the attention I recei A shout out and big thanks to GM Mike for personally looking after me regarding an issue with my Endeavour. I really appreciate the attention I received from you. More
by EdmontonAl
Employees Worked With
Mike Lowton
