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Wolfe GMC Buick

Edmonton, AB

4.9
2,145 Reviews
Welcome to Wolfe GMC Buick. We are proud to have served the Edmonton and area market with quality General Motors products since 1962. Located on the corner of 184 Street and Stony Plain Road, our modern full service facility is equipped to serve you, whether you need a new vehicle, used vehicle, maintenance, repairs, or parts and accessories for your present vehicle. We are committed to greeting you with a smile each time we meet you, as we truly appreciate every customer who contacts us. Our staff are well-trained and have the resources to satisfy each of your particular needs – choosing a new or used vehicle with specific options, arranging different finance or purchase options, scheduling maintenance or repair of your vehicle, or locating that special part or accessory. Our goal is to ensure that every customer we serve is completely satisfied with the experience - and will tell their friends and relatives about us. We hope to see you soon!
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18325 Stony Plain Rd NW

Edmonton, AB

T5S 1C6

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Showing 2,145 reviews

September 30, 2016

Great people and great service Thank you for helping me end my long search for my new truck. The entire staff were very friendly and helpful and I will be sure to visit you in the s More

by gmcsierra1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantelle Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Walker, Aaron Walker, Shawn Green, Chad Jackson, Matt Lockington
September 29, 2016

Great Experience From my first contact with Karen to delivery, my experience was excellent. I was happy to deal with a woman sales person who wasn't just out for a qu More

by Someonesmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Adams
September 28, 2016

Pleasant Experience After having my truck rear ended I found myself on the internet shopping for a replacement. I didn't expect a response after 11 o'clock on a Sunday n More

by pipeguy73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Walker, Chad Jackson, Rebecca Gottfried
September 28, 2016

Effective, efficent, knowledgeable staff and a great sales Mr. Aaron Walker did everything he could to make our experience with both himself and the dealership an OUTSTANDING experience. Chantel Geddes with More

by Outstanding821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantal Geddes, Aaron Walker, Shawn Green
September 27, 2016

shop anywhere else but here I went to this dealer to look at new and used s.u.v's and after spending some time with very nice sales lady I was introduced to Doug Hennessey. I we More

by snowman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Hennessey
Nov 10, 2016 -

Wolfe GMC Buick responded

Dear snowman: I am sorry to hear about the dissatisfying experience you had with our Pre-owned Sales Department. We pride ourselves on achieving a high standard of customer service, but clearly we have failed in this case. If there is an opportunity to redeem ourselves in the future, I would welcome the chance. Please feel free to contact me anytime at 780-486-3333 or jbrandt@westerngm.com. Sincerely, Jamie Brandt

September 27, 2016

Very satisfied From very first contact to delivery I am very satisfied with the experience I received from Western GMC. Chad answered my emails quickly and matched m More

by Sierra123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Jackson, Matt Lockington, Matt Lockington
September 27, 2016

HIGHLY RECOMMEND If you're looking for great people and great prices, look no further. Aaron was spot on knowledgeable about the trucks and understanding my needs. Ch More

by bluegrass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Walker, Chad Jackson, Rebecca Gottfried
September 23, 2016

Great Experience I had a great experience dealing with Aaron Walker, all of my e mail and phone questions were dealt with in a respectful, timely, educated manner, thi More

by Happy Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Walker
September 23, 2016

Insulting ripoff. Went to check out a truck... Took it for a drive while they "appraised" my vehicle that I just bought 4 months ago. They offered me 10000 less than wh More

by BRay707
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen Adams
Sep 23, 2016 -

Wolfe GMC Buick responded

Hello Bray707! I do apologize for our obvious disconnect, yes, our truck has a very large number of attractive and really unique modifications which in certain circles demand a premium. This diesel has extensive performance, suspension, lighting as well as many appearance modifications not available through the factory. Some people feel that they have a definite value, others may not have the need or desire for these options and do not feel the need to pay the additional costs associated with the addition of these enhancements. And that is okay too as long as we present the options to the client and explain that this is far from a factory standard product - like this truck and its large amount of customization, it seems that we did not explain this as well as we could have We always request the assistance of a third party corporation to help us arrive at a fair market pricing strategy for both the purchase of trades as well as pricing of our units for sale, we feel we must be fair on both sides. Although experience tells us that no systems are totally foolproof and accurate we do try to complete our due diligence when serving clients. We use a standard appraisal process as well as electronic verification of options etc. populated by the units vehicle identification number (VIN), if we have missed something I am very sorry. I would welcome this opportunity to review everything with you personally if you are willing or able. Thank you for your response because if we don’t know how you feel, how can we improve on what we do! Respectfully submitted Doug Hennessey Pre-owned sales manger

September 22, 2016

New Vehicle Purchase Very friendly and knowledgeable sales person. Aaron Peterson was a real pleasure to deal with. Helped us a great deal figuring out all the bells and More

by candy apple donny
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Peterson
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