Ken Shaw Lexus

Keep up the good work This is my second car from Ken Shaw Lexus. The people are great, very professional. They take care of me quickly and efficiently not only when I'm buy This is my second car from Ken Shaw Lexus. The people are great, very professional. They take care of me quickly and efficiently not only when I'm buying but also when I am having my car serviced. Keep up the good work. More

"Lexus NX 200t (used)" This is my second Lexus. Although it is my first buy from this dealership my experience was amazing. Michele was more than helpful doing all she could This is my second Lexus. Although it is my first buy from this dealership my experience was amazing. Michele was more than helpful doing all she could when it came to explain everything about this used Lexus NX 200t. And even though they missed some of the details which needed to be addressed when I picked the car my questions were answered and hopefully they will be resolved. Will update after all my concern were addressed. More

Excellent Experience It is my first Lexus. Mr. kan gave me an amazing class before I got my IS, He told me everything about the car like a old father. I have to say he gav It is my first Lexus. Mr. kan gave me an amazing class before I got my IS, He told me everything about the car like a old father. I have to say he gave me the best sercice. More

New IS300 F sport Great dealership and seriously happy I bought there. I worked with Frank Lamberti. Although I was already dealing with another Dealership, Frank's tra Great dealership and seriously happy I bought there. I worked with Frank Lamberti. Although I was already dealing with another Dealership, Frank's transparency is what swung me to Ken Shaw Lexus. The pick up process was easy and if I have any issues I know they can come pick up the car for service. Highly recommended. More

Excellent Experience This is my first Lexus. Between the amazing service from Raymond Kan and the performance from my new IS I don't think I can ever own anything but a This is my first Lexus. Between the amazing service from Raymond Kan and the performance from my new IS I don't think I can ever own anything but a Lexus . Thumbs Up for Ken Shaw for having sales professional like Raymond More

Stellar service If you are in the market for a new Lexus or used Lexus we highly recommend Ray Kan at Ken Shaw Lexus. He provides amazing service, treats you with the If you are in the market for a new Lexus or used Lexus we highly recommend Ray Kan at Ken Shaw Lexus. He provides amazing service, treats you with the utmost professionalism and works very hard to provide you exactly what you want. Second to none in the business. Whether it is in a few weeks, few months or even a few years. Quality professional and would buy once again without hesitation. ?#?raymondkan? @kenshawlexus More

Excellent This is my second vehicle from Ken Shaw and I can't say enough about the staff! I drive from the Niagara area to them for both service and sale even t This is my second vehicle from Ken Shaw and I can't say enough about the staff! I drive from the Niagara area to them for both service and sale even though there is a dealership here in Niagara. Regardless of who you speak with or deal with it is all about the customer experience, from Sandy in service to Frank and Michele in sales it is a great experience. Would highly recommend Ken Shaw for you vehicle purchase. More

Great experience I recently purchased a used IS from Raymond Kan. The entire process was quick and simple, and everything promised upon delivery was prepared on time! I recently purchased a used IS from Raymond Kan. The entire process was quick and simple, and everything promised upon delivery was prepared on time! Great experience. I would recommend this dealership to my friends for sure. More

The Best Dealer Experience Ever I'm not one to normally write reviews however the service I received from Ken Shaw Lexus was exceptional and beyond what I am used to and I feel m I'm not one to normally write reviews however the service I received from Ken Shaw Lexus was exceptional and beyond what I am used to and I feel moved to express my gratitude. Raymond Kan handled my needs with skill and grace. I had a private buyer trade-in to add to my own car purchase which made it trickier to coordinate. Raymond and his manager Simon went beyond my expectations to ensure everything was taken care of and even the buyer of my old Lexus was more than pleased. Raymond was upfront with everything and I felt like I was heard and supported throughout the process like he had my interests at heart. Jeff in service and Nick in the body shop also deserve special mention as they also went out of there way to make my the owner of my trade-in get what he wanted and saved us both some money. I wish experiences like this were more common which is partly why I wanted to post this - so other dealers learn the value of a really good customer experience and what that looks like. Steven More

Review Professional, accommodating and friendly. You feel like that the dealership is extended family and that they do sincerely try to please you and your Professional, accommodating and friendly. You feel like that the dealership is extended family and that they do sincerely try to please you and your needs . More