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Frayne's Exeter Toyota

Exeter, ON

4.9
304 Reviews
FRAYNE'S EXETER TOYOTA in Exeter, ONis a family owned and operated dealership. We are committed to delivering exceptional service, from the minute you enter our Showroom, Service Department or web site, throughout the life of your vehicle and beyond. We look forward to seeing you in our dealership, and we hope the information on our web site will help you get to know us better. Our mission is to earn your business by providing straight forward, honest information and exceptional customer service on any of our products or services. Our experienced sales staff are eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 1 (877) 827-6618.
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70707 London Road, Main St S

Exeter, ON

N0M 1S1

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Showing 304 reviews

April 09, 2018

Great truck, great experience Had a great experience at Frayne's Toyota. Cliff was always available for communication, and pre-empting questions and options for me, along with lots More

by Brigzybot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The staff was great.
Apr 16, 2018 -

Frayne's Exeter Toyota responded

Thanks so much for sharing!

October 20, 2017

Failure to fix my brakes... even though they had the car for 1 week...5 trips to Exeter at my expense(250 min driving) Failure to provide good service...Ter More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justine, Terry Hoffman, Samantha McKay, Dave McNaughton
Oct 20, 2017 -

Frayne's Exeter Toyota responded

I'm sorry to hear about your unfortunate experience. We are known for our exceptional customer service, and it's disappointing to hear you don't feel you received this. Your vehicle was here over a long holiday weekend, and I apologize if that was an inconvenience. We do offer loaner vehicles to our customers who require alternative transportation, so I'm sorry if that was not offered to you. During the brake inspection, our Toyota trained Technicians determined that there was nothing unsafe about the brakes that would require replacing. Although you're vehicle is beyond our pre-owned warranty guidelines, we did offer a repair solution at a reduced price. Finally, if you were hung up on, I sincerely apologize, that is unacceptable. I'm happy to discuss this more with you, and can be reached by phone at (519) 235-2353 or email jfrayne@exeter.toyota.ca Justine Frayne-Steenstra General Manager Exeter Toyota

March 07, 2017

Toyota Tundra Just keeps on going...and going...and going! GREAT Dealership full of GREAT people! I bought my 2008 Toyota Tundra Crewmax from Exeter Toyota and I love it. It now has 361,000 km's on it and th More

by Brian Fitzsimons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bylsma, Margie Austin, Bruce Hodge, Rick Frayne, Bruce Hodge, Scott Bylsma, Margie Austin
November 06, 2016

Trading up! A most pleasant experience. We found the car on-line, and it was priced exactly where it should be. The transition was seamless and professionally han More

by Corollalover
Price
Recommend Dealer
Yes
Employees Worked With
Terry Hoffman
November 06, 2016

Great experience from start to finish. Friendly. Not pushy. Helpful and informative. Great place to buy a great vehicle off a great team. I will be coming back to Exeter for sure. More

by Lovingthehighlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Hoffman
November 05, 2016

Terry keeps you coming back for more! We have been a one car family since we both retired 3 years ago. We had never owned a Toyota before. We saw a great deal online for an almost new Ven More

by G&L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Terry Hoffman, Wayne Bowron
October 22, 2016

Another Great Experience We just bought our third Toyota vehicle from Frayne's Exeter. Terry Hoffman is a good listener, knows and explains his products well, and overall offe More

by Jim'n'Gert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Hoffman, Wayne Bowron
October 09, 2016

Love my truck! We have had excellent service and guidance as we bought our second truck. Aaron was very helpful finding the truck that met our needs. Our purchase wa More

by kathystruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Rader
September 20, 2016

Best Customer Experience I have dealt with Frayne's for over 30 years and my experience dealing with Terry Hoffman showed me why dealing there is the best !! More

by Toyota tC fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Hoffman
September 17, 2016

Excellent Dealership ! In my 60+ years I've ALWAYS been a BIG-THREE buyer. Just purchased a Toyota from Exeter Toyota and was professionally served by Terry Hoffman in Sales More

by Toyota Proud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Hoffman, Wayne Bowron
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