Mercedes-Benz Surrey

Purchased GLA250 from Balraj Gill Had Wonderful Experience Purchasing a Vehicle. The salesman BALRAJ GILL took the time to give me all of my options. He even took the time to make sure Had Wonderful Experience Purchasing a Vehicle. The salesman BALRAJ GILL took the time to give me all of my options. He even took the time to make sure I knew how everything worked. Fantastic place, great customer service! More

Good services I Had Wonderful Experience Purchasing a Vehicle. The salesman BALRAJ GILL took the time to give me all of my options. He even took the time to make su I Had Wonderful Experience Purchasing a Vehicle. The salesman BALRAJ GILL took the time to give me all of my options. He even took the time to make sure I knew how everything worked. Fantastic place, great customer service! More

Very disappointing experience. I came to this dealership as a referral from a friend who had bought a couple of days ago. I made an appointment ahead of time and met up with the sal I came to this dealership as a referral from a friend who had bought a couple of days ago. I made an appointment ahead of time and met up with the salesman (Sucha). I liked the van I saw and proceeded to do a deal with the salesman. I'm not one to bother with a lot of negotiation, especially as I assumed he would have given me the same kind of deal as my friend had received. I don't prefer paying interest, so I decided to pay cash for this van. I placed a deposit on it so I could pick it up the next week. In the mean time I spoke to my friend and he said that they were way over charging me on the freight and PDI from what he received. I did some research through another dealership and found out that they charged me $1,000 more than my friend (who bought almost the EXACT same van!). I called them to express my concern and they stated that I would not be approved as they believed I would export the vehicle, while not even saying anything about the overcharge to begin with. I stated that they should not have taken my deposit if they believed I wasn't a legitimate customer. A salesman with 42 years of experience should have known this! I've never been so angry at how poorly I was treated and how my business was mishandled. You would think that a referred customer would be treated with the same respect as a previous customer, but clearly this dealership doesn't care about new customers. I will never return to this dealership again, and have since bought a new van from elsewhere and am loving it. More

Amazing customer service My experience at Mercedes Surrey was amazing! Our salesperson Abby was very knowledgeable, friendly & helped me select a luxury vehicle that fit my ne My experience at Mercedes Surrey was amazing! Our salesperson Abby was very knowledgeable, friendly & helped me select a luxury vehicle that fit my needs! I would definitely say Abby went above & beyond to ensure my husband & I left 100% satisfied and happy! Thank you Abby. - the Sidhu's More