Northstar Ford Calgary

Well done Service provided was courteous, friendly, on-time, and as estimated. The lady at the cashier was also friendly and courteous. They provided me with Service provided was courteous, friendly, on-time, and as estimated. The lady at the cashier was also friendly and courteous. They provided me with C-Train tickets to get to work which was a very nice touch!! More

Maintenance at 117,000km Smooth sign-in process for my SUV. Work was completed in the time mentioned. Smooth pick-up of the vehicle when it was told it would be available Smooth sign-in process for my SUV. Work was completed in the time mentioned. Smooth pick-up of the vehicle when it was told it would be available. More

Good work, but customer service?? Took 5 hours instead of the 1hr30 claimed. No update unless I pursued one. Given I got up early to arrive there at opening and wait there, this was u Took 5 hours instead of the 1hr30 claimed. No update unless I pursued one. Given I got up early to arrive there at opening and wait there, this was unimpressive. That apart, their service person was very friendly and helpful. Very disappointed to find their shuttle driver would not take me home as I "live outside the NW". This was not what I was told when buying this car (and my daughter's car) from here! I am now looking for a different place to buy from and obtain service. More

Great staff to deal with and a special thank you to Damian for looking after my headlight issue. They got my vehicle in and out quickly. to deal with and a special thank you to Damian for looking after my headlight issue. They got my vehicle in and out quickly. More

Great service provided by the body shop I recently had a little mishap with a parking curb and my SUV and damaged the undercarriage of my vehicle. It was making strange sounds, so I wasn't I recently had a little mishap with a parking curb and my SUV and damaged the undercarriage of my vehicle. It was making strange sounds, so I wasn't sure if I had to get it towed in or could drive it in. Colin was gracious enough to come to my location to check it out and advise, which was above and beyond. On top of that, I have a 2mo old and a 2 1/2yr old, so it's a pain to organise transportation to come pick up the vehicle when it's done. Colin and a fellow employe then dropped it off at home for me too which was great. It didn't take long for the part to come in, and the service was more than excellent, so I give five stars all the way! More

Friendly and helpful staff Came in to have remote key performance checked as well as same for remote access to trunk door. Also, had lost a ring under driver's seat. While ther Came in to have remote key performance checked as well as same for remote access to trunk door. Also, had lost a ring under driver's seat. While there, ring was found within a couple of minutes by Scott. We then booked a detailing for the car. Remote accesses were found to need no repairs. Pleased with all outcomes and all the staff. However, we were surprised that more than 5 hours were needed when no repairs were necessary More

Excellent service, happy all around The service advisor I worked with did her best to investigate all my concerns and to provide the best deal possible that covered my maintenance needs. The service advisor I worked with did her best to investigate all my concerns and to provide the best deal possible that covered my maintenance needs. More

Friendly and fast Went in for an oil change, was initially concerned with the length of time I was told it would take. I had another commitment I needed to get to afte Went in for an oil change, was initially concerned with the length of time I was told it would take. I had another commitment I needed to get to after the oil change so I expressed my concerns to Mitch. He was great. The service was done very quickly. Everyone was very helpful and friendly. More

recent service appt Fiona did a great job of ensuring I had the right appointment pre-booked, that the vehicle was thoroughly examined, that we took advantage of our bump Fiona did a great job of ensuring I had the right appointment pre-booked, that the vehicle was thoroughly examined, that we took advantage of our bumper-to-bumper maintenance package, the truck was sparkling clean and fresh, and ready when promised. Thanks! More

As usual very efficient service!! Fiona is always great to work with. She goes above and beyond whenever I come in for service, including delivering my car personally to my place of w Fiona is always great to work with. She goes above and beyond whenever I come in for service, including delivering my car personally to my place of work nearby. She's always pleasant to deal with. More