Richmond Subaru

Great service We were looking for our first brand new car and Robin made it a great experience. He was very patient, helpful and tried his best to get a good deal We were looking for our first brand new car and Robin made it a great experience. He was very patient, helpful and tried his best to get a good deal for us. He even assisted us on his day off..this guy gave the extra mile. Jason also was great..he is not part of the sales team but made us feel really good, friendly and helpful. They made it possible. More

New Car Purchase The dealership was efficient and fair during the negotiation process. They met my buying needs with a competitive price that other dealerships could n The dealership was efficient and fair during the negotiation process. They met my buying needs with a competitive price that other dealerships could not. I was impressed when they paid for the majority of my flight to Vancouver to pick-up the vehicle . The service provided upon pick up of the vehicle was professional and again efficient. The entire process from start to finish was smooth. It should be noted I knew the exact vehicle I wanted, but was flexible on color. More

One great team! I new just what I wanted when I first stepped onto the Subaru lot in Richmond, having done my homework on the W R X I purchased, starting and ending I new just what I wanted when I first stepped onto the Subaru lot in Richmond, having done my homework on the W R X I purchased, starting and ending with Robin Soon, who is new to sales, although, you wouldn't know that . He had a very friendly and professional attitude, and helped me find my dream car. The same goes for the Managers, Fraser, Dicken and Jason in finance. I never at any time felt any pressure from these guys, their no.#1 in my book! K. McGuire More

Richmond Subaru is the only dealership for me!!! Thank you for all of your support and help with the whole process. Throughout our experience, we felt like ALL our needs and wants were heard and ulti Thank you for all of your support and help with the whole process. Throughout our experience, we felt like ALL our needs and wants were heard and ultimately met. We found a car that suited all of our needs, is beautiful, and super fun to drive! Although we were sad to say goodbye to our Forester, bringing home our beautiful Crosstrek was exciting and rewarding! I have only ever owned a Subaru and have no intention of changing that!!!! More

Great first time car buying experience I had a great experience at Richmond Subaru. I would like to give a big thanks to Robin and all the staff that contributed to the purchase of my vehic I had a great experience at Richmond Subaru. I would like to give a big thanks to Robin and all the staff that contributed to the purchase of my vehicle. Robin was very responsive and answered all my questions in regards to the purchase of my new 2016 Subaru BRZ. The finance manager made the process quick and wasn't pushy at all. Overall just an amazing experience at Richmond Subaru. Definitely will return for any future vehicle purchases. More

Responsive and they will find the car you want. I'm Happy. I had a good experience with Richmond Subaru. I called them directly after having trouble finding the vehicle I wanted at other dealerships. I was sur I had a good experience with Richmond Subaru. I called them directly after having trouble finding the vehicle I wanted at other dealerships. I was surprised to learn they are actually part of a larger group of Subaru dealerships, all based in the west, so they just transferred the one I wanted to Richmond at no cost to me. The salesperson, (Austin) is great. He always answers quickly whenever I send him a text. He even responded quickly over the long weekend in August! Fraser (the financial services manager) went through the available extras (warranty/protection). He was pleasant to talk to, and wasn't pushy, so I appreciated that. :-) More

Great overall experience and excellent service I was very happy with the low pressure and excellent service from Ben. We received a lot of support and after 2 separate test drives and a painless I was very happy with the low pressure and excellent service from Ben. We received a lot of support and after 2 separate test drives and a painless negotiation process, came away with a good deal. Mathew and Fraser were also very helpful and rounded out the great service. Best experience purchasing a vehicle to date, would recommend Ben and Richmond Subaru. More

First Buy Salesman was friendly and nice. Good review for the manager named Dicken, very accomodating and good to deal with. Thanks for helping me choos Salesman was friendly and nice. Good review for the manager named Dicken, very accomodating and good to deal with. Thanks for helping me choose my first car. More

Very patient sales consultant!! Edwin was excellent in helping my friends to select their new vehicle. He was very patient with them, spending over 5 hours helping them make their d Edwin was excellent in helping my friends to select their new vehicle. He was very patient with them, spending over 5 hours helping them make their decision and negotiating with them despite a language barrier. Thank you Edwin! More

Happy with Richmond Subaru Friendly Salesman Nader eased us through a test drive that allowed us to test the car's capabilities and comfort . No pushy tactics used here. We are Friendly Salesman Nader eased us through a test drive that allowed us to test the car's capabilities and comfort . No pushy tactics used here. We are very pleased with our new car purchase. More