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ToyotaTown
London, ON
6,701 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,701 reviews
August 03, 2016
Highly recommended!! Great experience. Bought 2 new vehicles this year from Shawn. No reason to look elsewhere. He had answers for any questions and concerns and was hones Great experience. Bought 2 new vehicles this year from Shawn. No reason to look elsewhere. He had answers for any questions and concerns and was honest which I appreciate. Thanks again. More
by Markpillar
Employees Worked With
Helpful August 01, 2016
Easiest car purchase Frank and Nicole made our experience really pleasant, it was the easiest car purchase we have ever had. We would recommend Frank for his great knowled Frank and Nicole made our experience really pleasant, it was the easiest car purchase we have ever had. We would recommend Frank for his great knowledge and excellent service, and Nicole for handling all of the admin stuff so smoothly. More
by Peter and Barbara
Employees Worked With
Frank Circelli, Nicole Levasseur
August 01, 2016
Mike and Heather If you want a great vehicle and superb service buy your next Toyota from Bassem " Baz" Afara at Toyota Town. You won't be disappointed! Thanks Baz. If you want a great vehicle and superb service buy your next Toyota from Bassem " Baz" Afara at Toyota Town. You won't be disappointed! Thanks Baz. More
by Mike and Heather
Employees Worked With
July 31, 2016
Our first Toyota RAV4! We were very impressed with Gwens knowledge and expertise.. Highly, recommend calling her if you are buying a Toyota product! Gwen, thank you for you We were very impressed with Gwens knowledge and expertise.. Highly, recommend calling her if you are buying a Toyota product! Gwen, thank you for your help! More
by RAVA4 TC
July 31, 2016
Great customer service! I came in with some bluetooth troubles and Firis stuck by me until I finally understood how to connect and use my phone!! Thank you so much for your a I came in with some bluetooth troubles and Firis stuck by me until I finally understood how to connect and use my phone!! Thank you so much for your awesome work! More
by Sadie
Employees Worked With
Firis Sharif
July 31, 2016
Friendly, Proffesional & a good deal! Today, was my 2nd time buying a vehicle from Toyota Town. It was another pleasant experience, and another good deal, made possible by Baz Afara. Thank Today, was my 2nd time buying a vehicle from Toyota Town. It was another pleasant experience, and another good deal, made possible by Baz Afara. Thank you Baz! More
by ayadjamal
Employees Worked With
July 29, 2016
Fast and Friendly Got the recall done fast and was out before my coffee got cold. The advisor was friendly and helpful while answering my questions. I would recommend T Got the recall done fast and was out before my coffee got cold. The advisor was friendly and helpful while answering my questions. I would recommend Toyota Town. More
by Mrsmith
Employees Worked With
Peter Engelmanas
July 28, 2016
Awesome service as per usual Awesome service provided by Rob Dako and the Toyota team. Rob, love the advice and passion. Will be back for sure. Love these guys. Thanks for everyth Awesome service provided by Rob Dako and the Toyota team. Rob, love the advice and passion. Will be back for sure. Love these guys. Thanks for everything. More
by StephB
Employees Worked With
Robert Dako
July 26, 2016
Very pleased with the entire experience! I was interested in a 2014 Toyota Camry SE at ToyotaTown in London that I found on-line after an extensive search of pretty much all of the Toyota dea I was interested in a 2014 Toyota Camry SE at ToyotaTown in London that I found on-line after an extensive search of pretty much all of the Toyota dealerships from Windsor to Kingston. I made an on-line enquiry about the car, received a phone call within about 10 minutes from a manager to clarify my request, and he promised an email response from a sales rep with the details within 15 minutes. Gwen Jones was the Product Advisor who responded. Pretty impressive response times! We quickly came to terms, I indicated to Gwen that I needed to pick-up the car that same week, we completed the initial paperwork on-line, Gwen put me in touch with Financial Service Manager Vladimir Stepancev to discuss extended warrantees, etc., they promised the car would be ready for me on time. I finally met Gwen in person when I travelled to London on the scheduled day, we completed the final paperwork, she introduced me to the car, and saw me drive away with my very first Toyota! I was very impressed with the timely responses during the entire process and the professionalism of the people who worked with me. Thanks, Gwen! More
by HappyCustomer
July 26, 2016
Exceptional experience! The selection of a new vehicle is a serious deal for me as I generally keep my vehicles for 10 years, loved my previous one which was not a Toyota and The selection of a new vehicle is a serious deal for me as I generally keep my vehicles for 10 years, loved my previous one which was not a Toyota and this one just might be my last! I did thorough research on 5 vehicles from several sources, walked in to dealers openly sharing that I was researching multiple SUVs and returned to test drive the top 3. It was a lot of work but I am thrilled with my 2016 RAV4 SE AWD. It wasn't just the vehicle that led me to make that choice. Shawn Longworth 'read' me well. I wasn't a female senior citizen to be patronized. He didn't call me dear or hon as is so often the case. He respected my knowledge, time, concerns and needs. He quickly detected the importance of integrity but also humour to me. As a result he 'heard' subtleties, knew the product well and led me to my final choice.. and we had fun while choosing an exceptional vehicle. More
by 2000GG
