Key West Ford Sales Ltd

2nd Time at Key West Previously we bought a Ford Edge from Key West and had a fantastic experience with both sales and service. We returned this time to trade the Edge Previously we bought a Ford Edge from Key West and had a fantastic experience with both sales and service. We returned this time to trade the Edge in for a 16 Escape. Again, Key West had the exact model I was looking for and at a good price. Noella and Wes were very helpful with the questions I had about the Escape and its options. Michelle in finance helped greatly setting up and getting me into a comfortable bi-weekly payment. It will be a while from now however, we will return when a new vehicle is needed. Thank you so much everyone! More

No pressure, up front with information Though Key West Ford is quite a distance from where I live, I found a particular vehicle on their website that I was very interested in looking at. Mi Though Key West Ford is quite a distance from where I live, I found a particular vehicle on their website that I was very interested in looking at. Michael responded promptly to my e-mail about the availability of that vehicle, and set me up with an appointment to view it. As it was not a Ford product he admitted to not having as much product knowledge on this particular vehicle, however any time I asked a question he didn't know the answer to his response was, "Let me find out." Every question and concern I had was addressed promptly, and at no time did Michael try to up-sell, change my mind, or convince me that I needed more vehicle than I came looking for. Though I am not an experienced car buyer, I felt like I was treated professionally and courteously and at no time felt like anyone was trying to pull the wool over my eyes. While the process was stressful just due to the nature of car buying, Michael's honesty and straight-forward presentation of the information on this vehicle made me feel confident that I was making an informed buying decision. When it came time to process the paperwork, Michelle patiently dealt with my inexperienced-car-buyer questions and explained everything. Edited to add: I would suggest taking the 125-point safety inspection report with a giant grain of salt and making sure you check everything yourself. The report I was given lists 1 item as a pass that doesn't actually work, and the person doing the inspection gave a "pass" rating to 7 other items that do not even exist on my vehicle, so obviously those items could not possibly have been tested. Unfortunately that calls into question all of the other items marked as "pass" as well. More

EXCELLENT CUSTOMER SERVICE!!! Yahoooooooo!!! Finally, we got our brand new Ford F150 XLT 2.7L V6 Ecoboost!!! Thank you so much Key West Ford, New Westminster BC for an excellent se Yahoooooooo!!! Finally, we got our brand new Ford F150 XLT 2.7L V6 Ecoboost!!! Thank you so much Key West Ford, New Westminster BC for an excellent service from scratch to the end of our deal. Of course, we would like to give credit & highly recommended to JESSE L. SHEN & NOELLA MELETZSKI for their amazing customer service. Me & my wife are lucky to have them as our Sales representative because they met our wish lists for the truck/pickup were looking for!!! And more than what we expect, they give us Gift Certificate for Two (2) to Caribbean Cruise, AMAZING!!! And now, to all buyers who are planning to buy Ford, we are highly recommending KEY WEST FORD, NEW WESTMINSTER, BC CANADA as your next car dealer. And to all staff & management, keep up your good hard works and your the best!!! MABUHAY KEY WEST FORD!!! Raffy & Russell C. More

Professionalism at its Best! Customer Service is excellent! Prash bent over backwards to make this purchase a pleasant experience in a professional manner. The Key West Ford tea Customer Service is excellent! Prash bent over backwards to make this purchase a pleasant experience in a professional manner. The Key West Ford team are honest people which is the number one reason I return. They make you feel like a part of a family. When you leave you know you received a great deal. Great work Key West! More

No pressure. Bought a Flex from Key West Ford two weeks ago and I'm still surprised I did. It is the first car I've bought in 10 years and only the second new one Bought a Flex from Key West Ford two weeks ago and I'm still surprised I did. It is the first car I've bought in 10 years and only the second new one I've bought from a dealership in 30 years. It took me several weeks to make up my mind and test driving and weighing options and types. Michael Nokes walked me through several different vehicles and explained everything honestly and with no pressure. Several times... He was patient and accommodating. He made it relatively easy to commit to such an expenditure. Compared to the other dealerships I went to that we're high pressure on site and then kept emailing and calling me (Marine Chrysler Dodge was the worst...) Key West Ford and Michael were like laid back friends. On top of this, I had swore that I would never buy a Ford because it is an American car. Well... I'm smitten with my Flex. Thank you. More

PROFESSIONAL SERVICE ROBERTANTONIAK OFFERS A PERSONAL, HONEST AND PROFESSIONAL SERVICE ENJOYED THE EXPERIENCE BUYING MY TRUCK. CONTACT WITH IAN RIDDELL MADE THE TRAN ROBERTANTONIAK OFFERS A PERSONAL, HONEST AND PROFESSIONAL SERVICE ENJOYED THE EXPERIENCE BUYING MY TRUCK. CONTACT WITH IAN RIDDELL MADE THE TRANSACTION POSSIBLE. NICHOLAS TEREZAKIS WAS VERY HELPFUL PUTTING THE FINANCING TOGETHER More

Great service The sales guy Mr. Gulvinder Bassi is very patient, helpful, and knowledgable of FOR cars. The managers are friendly. The office is impressive, and the The sales guy Mr. Gulvinder Bassi is very patient, helpful, and knowledgable of FOR cars. The managers are friendly. The office is impressive, and there are many choices you can make. More

Did a great job geting us the deal we wanted Robert spent a lot of time making it work for us. We had spent a lot of time researching and finally found what we consider a good deal. Love the car Robert spent a lot of time making it work for us. We had spent a lot of time researching and finally found what we consider a good deal. Love the car but it will take a week or more to figure everything out. Somewhat more complex than our last purchase! The buying experience was great - no pressure - if there was an issue more effort was spent to get it right. More

Pleasant Buying Experience We had a nice experience buying our new Ford Focus car yesterday. Robert, the sale person, is charming, respectful and honest and he answered all our We had a nice experience buying our new Ford Focus car yesterday. Robert, the sale person, is charming, respectful and honest and he answered all our questions and concerns. The other people were also cooperative in this dealer ship. We walked in... and just drove out with our new car in couple of hours. More

GREAT ENVIRONMENT AND CUSTOMER SERVICE. Being a student I never thought I could cut such a great deal on my first car. But all thanks to DILLON NGUYEN and JEFFERY . These guys really helped Being a student I never thought I could cut such a great deal on my first car. But all thanks to DILLON NGUYEN and JEFFERY . These guys really helped me by putting all-out efforts . I told Dillon about what I was looking for and he found a perfect match of what I was searching . I really respect you guys for helping me with my first car . it was a great experience making a deal with you guys. I strongly recommend meeting Dillon at the new west ford. thankyou guys. More