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JP Motors

Burlington, ON

3.4
769 Reviews

2320 Fairview St

Burlington, ON

L7R 2E4

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769 Reviews of JP Motors

July 05, 2016

Steve made for me a very pleasant purchase. I was nervous and Steve put me at ease. Never once putting any pressure on me to purchase. Always had a smile. Answered all questions. More

by tigercat fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heczko
Jul 05, 2016 -

JP Motors responded

Thank you for sharing your story with us. We are very happy to have been able to deliver a memorable sales experience. We hope that we have earned your trust as a business and always look forward to serving you. Oskee wee wee!

June 25, 2016

Phenomenal dealership and people These guys are phenomenal and truly take care of their clients. Quick, easy and flexible. When I am in the market for another vehicle I will not hesit More

by Niko123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie , Henry Hader
Jun 29, 2016 -

JP Motors responded

Thanks again Niki for sharing your story with us. We are very happy to have provided you with a great sales experience, as well as a great vehicle that you love, and that fit into your budget.We are glad that we earned your trust, and look forward to serving you again in the future.

June 24, 2016

Happy car owner I recently purchased a car from JP Motors and Sasha was my sales rep. Although I wasn't very happy with their "non-negotiable" pricing, the overall pu More

by Chantelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, David McKay, Sasha Barns
Jun 24, 2016 -

JP Motors responded

Chantelle, thank you for taking the time to share you story! It's great to hear that you had a positive sales and service experience with us. We are always looking to improve, and noticed that you only left 2 stars for customer service and 3 star for overall experience. Is there some way that we could have made your experience better? It would be appreciated if you could contact our Customer Relations Coordinator, Kevin Kirkpatrick at kevin@jpmotors.com or 905-333-1166 ext. 330 and let him know what we can do better!

June 23, 2016

So helpful Elena was so helpful in showing me cars that suited my needs and also my personal style. She knew I liked small hatchbacks and pointed one out I had n More

by Maggie L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McKay, Elena Shenton
Jun 24, 2016 -

JP Motors responded

Thanks so much Maggie for sharing your story with us. We are so very happy to have been able to help you find a vehicle that you love and that fits your budget and style. Please let us know if there is anything we can do for you in the future. We look forward to serving you again in the future.

June 19, 2016

Buyer beware There are so many things that went wrong with my experience at this dealership. I was in the market for my first car, and I feel as though my naivety More

by Amy Leanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stella Roeder, Luis Paredes Jr.
Jun 29, 2016 -

JP Motors responded

Amy, we are sorry that you feel you had a negative experience with us. Although you didn't end up buying from us, we are happy that you did find a vehicle that you love. As was explained to you in an email from our Customer Relations Coordinator, Kevin Kirkpatrick, the crucial details you mention that was failed to be disclosed to you - that the vehicle was from Quebec - you were thoroughly informed of, as your signature on our disclosure form will indicate. As for the drop in price in the vehicle, that has nothing to do with the sales staff, and happens periodically as vehicles depreciate, as was also discussed with you. We appreciate your concerns, however everything mentioned in this review was explained thoroughly to you. If you would like further clarification, we would be more than happy to speak with you. We have attempted to contact you, with no success, so at your convenience, please contact Kevin Kirkpatrick, Customer Relations Coordinator at 905-333-1166 ext. 330 or kevin@jpmotors.com

June 16, 2016

Smooth Transision Experience was good, everyone was extremely helpful. This is the second vehicle in the family that we have bought from JP. Very happy with the vehicle More

by Onmyown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Iaquinto, Keith Johnston, David Dubik
Jun 17, 2016 -

JP Motors responded

Thank you so much for taking the time to share your story with us, we truly appreciate it, and your business! Please let us know if there is anything we can help you with, and we look forward to helping you with a third vehicle when the time comes.

June 16, 2016

Outstanding service Just bought my 2012 Subaru Outback. JP Motor staff was very friendly and knowledgeable. I was very surprised when I came to pick up my car. Everythi More

by Rafal Doroszuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Iaquinto, Mark Dawson, Keith Johnston
Jun 16, 2016 -

JP Motors responded

Rafal, you are too kind! Thank you for sharing your story with us. We are very happy to have provided you with a great vehicle, and great service. We hope we have earned your trust, and look forward to serving you again in the future. Please let us know if there is anything else we can do for you.

June 15, 2016

Review after purchasing my first vehicle from JP Motors All went well, no pushy salesman, my new vehicle was ready when scheduled to be picked up. I would have welcomed a run thru of the instrument panel, More

by Maid Marian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glenn, Henry Sterczewski
Jun 16, 2016 -

JP Motors responded

Thank you for sharing your story with us! We are so happy to have helped you find a vehicle you enjoy. We're sorry about not going through the instrument panel with you, however getting to know your new vehicle is part of the fun! If you would like some assistance with this, please contact us, and we would be happy to make sure you are comfortable with all the controls. Thank you for your business.

June 13, 2016

Return Customer to the JP Team. I have just bought my second vehicle from JP Motors. After 12.5 years of driving the first vehicle, that I brought from JP Motors, it was time for a n More

by Cam Terceira
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stella Roeder, John Price, Mark Dawson
Jun 14, 2016 -

JP Motors responded

Wow, thank so much Cam for the kind words, and for sharing your story with us. We are very happy to hear that you are a return customer, and that you had another great experience with our team! We hope we have earned your trust, and look forward to doing business with you again the in future, even in 12 years.

June 09, 2016

Amazing Service from NIcholas and the Team Came in looking for a used car knowing I didn't have too much funds, walked out with a very affordable financing rate for a much better car than I had More

by justcisco94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas MacLeod, Sasha Barns
Jun 09, 2016 -

JP Motors responded

Thank you for taking the time to share your story with us. We are very happy to hear that you are pleased with the sales experience you had with us.We hope we have earned your trust, and look forward to doing business with you again in the future.

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