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Southview Acura
Edmonton, AB
301 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 301 reviews
July 21, 2016
Excellent Sales Rep I bought my MDX from the dealership and Sam was really helpful in getting the good price and service to me, highly recommended to anyone who wants an I bought my MDX from the dealership and Sam was really helpful in getting the good price and service to me, highly recommended to anyone who wants an Acura in Edmonton! More
by carlpan
Employees Worked With
Sam Liu
Helpful July 18, 2016
Very friendly staff I just purchased an Acura RDX and Everett Hatcher was my sales person. I found him very friendly and informative. I would recommend him and this deale I just purchased an Acura RDX and Everett Hatcher was my sales person. I found him very friendly and informative. I would recommend him and this dealership. More
by Thanks123
Employees Worked With
Everett Hatcher, Paul Curry
July 15, 2016
Great Service The service Manager, Fab, and Mary, the advisor are always so great to deal with! I would definitely recommend getting your services done at this deal The service Manager, Fab, and Mary, the advisor are always so great to deal with! I would definitely recommend getting your services done at this dealership! More
by Koreen
Employees Worked With
Fab Perri, Mary Mejia
July 13, 2016
Great help from 2 employees Had an issue with my roof racks and stopped at Dealership today. Talked to the xxx't Parts Mgr as these guys usually know everything. He did offer som Had an issue with my roof racks and stopped at Dealership today. Talked to the xxx't Parts Mgr as these guys usually know everything. He did offer some advised but just to be sure he came to my truck and had a look. He said again he just wanted to be certain so he went and got ahold of "Ed" young fellow who I was told wears many hats at the Dealership and does some of these installs initially among many other things. He showed me what and how to do it and that was it. 10 minutes later I was on my way. It was near time for these guys to go home but they took the time to help me which I found most gratifying. Way to go guys....you really came to the rescure. More
by bill
Employees Worked With
Jas Toor, Edmon Bouphasiri
July 06, 2016
Buying a new car I just brought a new Rdx. Sam is my sales person. He is very nice and he knows a lot. I recommend him and this dealership. I just brought a new Rdx. Sam is my sales person. He is very nice and he knows a lot. I recommend him and this dealership. More
by Hello123
Employees Worked With
Sam Liu
June 29, 2016
Excellent customer service and friendly staff I had taken my vehicle in for an inspection and, the staff there had been fantastic. I really appreciate the friendly atmosphere, and excellent custom I had taken my vehicle in for an inspection and, the staff there had been fantastic. I really appreciate the friendly atmosphere, and excellent customer service! Mary was great! More
by Lawrence Bonda
Employees Worked With
Fab Perri, Mary Mejia, Jas Toor
June 22, 2016
Excellent Customer Service Every time I bring one of my vehicle in Mary always greets me by name even if its not for a scheduled appointment (very rare emergencies). She's fast Every time I bring one of my vehicle in Mary always greets me by name even if its not for a scheduled appointment (very rare emergencies). She's fast and effective and gets all the information required to get me back on the road. More
by kd117
Employees Worked With
Fab Perri, Mary Mejia, Jas Toor, Edmon Bouphasiri
June 17, 2016
Defective driver's seat I have had an issue with discolouration and rippling on the driver's seat on my 2016 RDX from 2 months after I bought it in June 2015. Fab and Mary wi I have had an issue with discolouration and rippling on the driver's seat on my 2016 RDX from 2 months after I bought it in June 2015. Fab and Mary with the service department as well as Andy continuously argued this is normal. They said that replacing it now would result in the leather being a different color than the other seats, that I should live with it until it cracked, and it would get replaced under warranty. An odd argument since it is most likely the leather on the seats would fade over time and chances are it would look different a few years from now. We were so disappointed as we had received outstanding customer service from Ravi and Helena when purchasing the vehicle. This week, a year after the purchase and after living with the sense of disappointment, my husband met with Jeff, the new Managing Partner who took one look at the seat and said "This is not normal." Without telling us what he planned to do, Jweff offered his own vehicle for my husband to use for the afternoon while he would look into the issue. To our surprise and delight, Jeff then arranged to swap out the seat with a new one. Thank you so much, Jeff. You have renewed our faith in the customer service we should expect from Southview. We will now return for regular service on the vehicle. More
by MollyB
Employees Worked With
Ravi, Helena, Andy Beres, Fab Perri, Mary Mejia, Jeff Copan
June 16, 2016
Amazing sales and manager Warm welcome and greetings when I stepped in this dealership, sales person Leoni is great, help me to find the vehicle I wanted, and explain things wi Warm welcome and greetings when I stepped in this dealership, sales person Leoni is great, help me to find the vehicle I wanted, and explain things with decent manner. The manager Paulie is very enthusiasm to help and meet my budget. I am glad to come to this great dealer with amazing people. Would definitely recommend to my friends and family. More
by Tony
Employees Worked With
Paul Curry
June 13, 2016
My vehicle First time oil change My vehicle the first time oil change which is A1 service, they ask to have the tire rotation already for there new policy, otherwise they will not gi My vehicle the first time oil change which is A1 service, they ask to have the tire rotation already for there new policy, otherwise they will not give you to elite service oil change, that's a rip-off, I call that poor service, this is my four vehiclefrom this dealer, I think Next vehicle I will go with Lexus. which is end of this year. More
by Ricky Shum
Employees Worked With
the new service policy, I do not agree on.
