Richmond Subaru

Woohoo - Happy Subaru Owner! First impressions can make or break a deal in my opinion. I walked in looking to purchase a vehicle and Edwin Slater came over to me and my friend wi First impressions can make or break a deal in my opinion. I walked in looking to purchase a vehicle and Edwin Slater came over to me and my friend within minutes of our arrival. We weren't left waiting for someone to approach us....unlike a lot of other dealerships we had visited. While price is an important consideration, it wasn't the key factor when I decided to buy my car at Richmond Subaru. Customer service played an integral part in my final decision. Everyone at the dealership was a pleasure to deal with -- from the sales consultant to the business manager to the insurance agent. They took the time to explain my options and I never felt pressured. I will definitely refer others to Richmond Subaru! More

It felt like they cared about our needs, not the sale. Heinz and his team went beyond to ensure we had a positive experience after we had a terrible experience at another dealership. They found us the car Heinz and his team went beyond to ensure we had a positive experience after we had a terrible experience at another dealership. They found us the car we wanted and the price we could afford. The sales team was transparent and sensitive to our needs and wants. I would highly recommend Richmond Subaru and look forward to dealing with the Service department in the future. Thank You again Heinz. More

exellent Edwin @ Richmond Subaru is knowledgeable about the Subaru cars, his approach to us & making the deal was superb , we visited other dealerships but fa Edwin @ Richmond Subaru is knowledgeable about the Subaru cars, his approach to us & making the deal was superb , we visited other dealerships but fairness , honesty & caring for customer we found @ Richmond Subaru with Edwin.i highly recommend them More

Made it easy! Edwin and his team at Richmond Subaru made buying my new dream car an easy and fun process. They beat the competition's price by a fair margins, gave Edwin and his team at Richmond Subaru made buying my new dream car an easy and fun process. They beat the competition's price by a fair margins, gave me all the great accessories I needed, and worked with my rather peculiar timeline perfectly! Thanks for setting me up with such a perfect match!! Nathan More

Friendly and honestly I was planning to lease a car for my new business and I don't know very much about leasing Jackie explain to me all the details clearly and honestly I was planning to lease a car for my new business and I don't know very much about leasing Jackie explain to me all the details clearly and honestly and Jason go through all the details of the lease contract that make me drive away my new car without any question it is a very good experience to me thanks More

Awesome team Heinz I have not looked at cars since 2010. I test drove all, and I mean all the makes. There was something that kept me coming back, it was because I love I have not looked at cars since 2010. I test drove all, and I mean all the makes. There was something that kept me coming back, it was because I love the way the Suburu feels and drives. After many many visits and test drives I just drove a beautiful 2013 Impreza hatchback home. I have to say that it was a pleasure dealing with Heinz each and every time I went in. He was so patient every time, and look at the end result. I have a Suburu sitting in my driveway. I would recommend the whole team any day hands down, thank you again!!! More

Friendly & super helpful It was a pleasure visiting Richmond Subaru after visiting the pushy/impersonal dealerships at the Automall. Heinz was very friendly, knowledgable, pat It was a pleasure visiting Richmond Subaru after visiting the pushy/impersonal dealerships at the Automall. Heinz was very friendly, knowledgable, patient, and answered all of our questions (we had many questions). Thanks to everyone at Richmond Subaru for hooking us up with our new car! This was our second visit to Richmond Subaru for a new car, and we will be back again for round three one day... More

Easy to understand, helpful staff. The team at Richmond Subaru are very willing to explain things in a way so that you fully understand. Their team is honest, with no "tricks; and work The team at Richmond Subaru are very willing to explain things in a way so that you fully understand. Their team is honest, with no "tricks; and work hard to get you in the car you want to be in, in a way you can afford. It was a great experience at Richmond Subaru! More

Great experience, very helpful staff I had a wonderful experience buying my 2nd car for Richmond Subaru. Staff was very helpful and courteous. They all did an amazing job. I would definit I had a wonderful experience buying my 2nd car for Richmond Subaru. Staff was very helpful and courteous. They all did an amazing job. I would definitely recommend Richmond Subaru to my friends. Thanks You!! More

Excellent experience with Richmond Subaru Staff I had a wonderful experience buying my first vehicle in Richmond Subaru, and I would definitely recommend Richmond Subaru to my friends and other acqu I had a wonderful experience buying my first vehicle in Richmond Subaru, and I would definitely recommend Richmond Subaru to my friends and other acquaintances! More