Budds' BMW Oakville

BMW M4 I bought a M4 from Selman. Excellent service and customer experience. He was not pushy like most sales persons but yet diligent in following up. Overa I bought a M4 from Selman. Excellent service and customer experience. He was not pushy like most sales persons but yet diligent in following up. Overall great experience. More

Very good customer service Selman Nasir (the salesman) is very knowledgeable about the cars, is friendly and courteous. He responds promptly to follow-up calls and emails and w Selman Nasir (the salesman) is very knowledgeable about the cars, is friendly and courteous. He responds promptly to follow-up calls and emails and would recommend him highly. He helped with colour/trim selection too. Didn't get everything financially that we hoped for in the deal but are looking forward to our new 2018 430i convertible this summer. Natasha Rodger (the financial services manager) is also a pleasure to deal with - not typical of many pushy business managers I've dealt with. Thanks to both of you for your time and help. You're a credit to the Budd's dealership. More

the worst dealership experience Not only did they mislead me about financial commitments they also lost my personal documentation. Once they learnt I was not purchasing the vehicle t Not only did they mislead me about financial commitments they also lost my personal documentation. Once they learnt I was not purchasing the vehicle the level of professionalism had a steep decline. Not professional at all More

Rich Treated Me Like A Son Which surprised me when I never got an invite to family dinner. Rich was very knowledgeable, helpful and comforting throughout the entire process. A v Which surprised me when I never got an invite to family dinner. Rich was very knowledgeable, helpful and comforting throughout the entire process. A very positive experience in every way imaginable. More

X6M Back in for Service-BUDD'S huge price tags Disappointing is an understatement...After paying $900 for service with an issue in October I am BACK in November with another issue another $900 (+ t Disappointing is an understatement...After paying $900 for service with an issue in October I am BACK in November with another issue another $900 (+ towing fees) and 2 days without a vehicle. They don't offer loaners to their clients and expect you to pay a rental until they have figured out the issue or received the parts. It’s a shame I love driving the car but it spends too much time in the service bay. I had heard from colleagues that BMW vehicles spend too time in the shop with a large price tag attached and took my chances only to confirm they were right! Once the lease is over so is my relationship with BMW. I have also owned Mercedes Benz over the last 6 years with little to no issue... Service reps are great but product is not quality… More

I couldn't be happier! From the moment I stepped foot into the door I was greeted immediately and the lady brought over a sales rep right away. His name is Corey and he wil From the moment I stepped foot into the door I was greeted immediately and the lady brought over a sales rep right away. His name is Corey and he will forever be my BMW rep. He was friendly, knowledgeable and was not pushy at all. He was on top of everything for me and I didn't have to worry about anything! I love everyone here who have helped me. They are fantastic and even though there is another dealership closer to me, I will keep coming back to the Oakville location and I highly recommend them. I am completely satisfied!! More

Took them 2 weeks and 3 returns to figure out what was wrong Took 2 weeks and a few trips for them to figure out was wrong with my X6M, car was returned on EMPTY and the rental costs were absorbed by me the clie Took 2 weeks and a few trips for them to figure out was wrong with my X6M, car was returned on EMPTY and the rental costs were absorbed by me the client...so this leaves me leaning towards this being my last BMW. It is never ending trips to service with the HUGE price tag attached. I will stick to MB... More

Best in customer service Rich was a great salesman - overall a positive experience on every level. We had been looking at a mercedes but Budds was a much better dealership an Rich was a great salesman - overall a positive experience on every level. We had been looking at a mercedes but Budds was a much better dealership and that sealed the deal. More