Gateway Chevrolet

Extremely unfair and huge ripping off Not the first time I have had a bad experience here and also my husband. Won't get into all but you'll get an idea. Try to make as short as possible. Not the first time I have had a bad experience here and also my husband. Won't get into all but you'll get an idea. Try to make as short as possible. Faulty parts on Gateways fault. I paid for the parts and the extreme labour costs right from the start which I don't believe now I even truly needed just by what has been occurring with my vehicle since. Anyways, took the car into another mechanic to check out what I originally complained about which started back up shortly afterwards at Gateway. Rotors warped only 8 months old. Took the car back of course, to get the rotors replaced. Right from when I exited my vehicle and started talking to the service advisor I knew there was going to be an issue. I am female so yeah, they love it when women bring in their cars. I said I do not want to pay anything as this is the fault of Gateway's. The guy said we have to see what the problem is first. Trying to make short as possible but they were going to charge me $240.00 to put in new rotors and they charged me $53.00 to look at their faulty rotors?!!! MY GOD!!!! How dare them!!!!! Their fault and I have to pay more money for it!!!!! Also, when the mechanic took my car from the drive in service area I watched because I have observed before them driving my vehicle way to aggressively and sure enough the way that mechanic was driving my car was outrageous!!!!! MY GOD!!!! If there wasn't much wrong when you brought the vehicle in there was going to be by the time you left. Trust me!!!! Just terrible!!! Also, the service advisor told me all these other things that are wrong in my car and I know there was not because I didn't hear the sounds they were talking about. So much more to tell you but not enough time. I would not advise you to take your car here, that's all I can say. More

Stay away from this dealer! I went in to look at a new Equinox afew months back. They had a "Construction Sale" and they were there to close all deals during this sale. What a lo I went in to look at a new Equinox afew months back. They had a "Construction Sale" and they were there to close all deals during this sale. What a load of crap that was. Their quote for the same vehicle was $10/month more than the other dealers. Watch out for their Sales Manager Terry. A slick crook he is. Didnt want me to leave without signing papers or leaving a deposit and ridiculed me for wanting to shop around. Clearly they were looking to make a quick sale to me. More

Satisfied customer We had to have recall work done on our Chev HHR. The parts were ordered and came in faster than we expected, took car in and work was completed long b We had to have recall work done on our Chev HHR. The parts were ordered and came in faster than we expected, took car in and work was completed long before the time we were given. Shuttle driver was very nice and polite. We will be going back for anything that needs to be done in the future!! More

no professionalism and all LIES Bought a 3 year old truck and extended warranty. 15 months later when having an issue that cost approx $1500 to fix, I'm being told too bad because th Bought a 3 year old truck and extended warranty. 15 months later when having an issue that cost approx $1500 to fix, I'm being told too bad because they are after market parts. The dealer setup a second service appointment and lead me to believe they would repair the part. But only tried to get a quote from second outside company. I was not told they were after market parts when I bought the truck. I went to GM Canada to complain and now the dealer is telling them they told me they were after market. Terrible customer service, no professionalism and nothing but lies More

NEVER GO TO GATEWAY the worst GM dealership ever. bought 2011 brand new cruze, serviced and regretted it. switched to competition and didnt regret it even once. customer the worst GM dealership ever. bought 2011 brand new cruze, serviced and regretted it. switched to competition and didnt regret it even once. customer service does not exist. If I was GM President Stephen Calisle I would shut this dealership down. More

Best Part service I bought bumper parts for my Camaro from gateway Chevrolet. I had really good experience with the stuff. I got parts from Paul and Peter, both are goo I bought bumper parts for my Camaro from gateway Chevrolet. I had really good experience with the stuff. I got parts from Paul and Peter, both are good guys and humble persons. Best customer service ever. Gear work guys, Keep it up. More

Corvette Stingray Purchase Had a very positive purchase experience with Owais Jamali, who was professional and approachable throughout the entire purchase and order process. Cl Had a very positive purchase experience with Owais Jamali, who was professional and approachable throughout the entire purchase and order process. Closing the deal was easy and straightforward and he delivered on what he promised. He also went out of his way to make sure that I received all discounts I was eligible for and there was no back and forth nickel and dime stuff. I would unequivocally recommend him to family and friends. More

Wonderful experience buying a new corvette from Owais J. We had an excellent experience buying our first Chevrolet with Owais Jamali (sales) during the summer of 2014. He's a great and honest car salesman t We had an excellent experience buying our first Chevrolet with Owais Jamali (sales) during the summer of 2014. He's a great and honest car salesman to work with. Very professional, hardworking, and quick in response. We have had good and bad experiences with many other dealerships including luxury brands and the level of customer service exceeded what we received from other luxury brand dealerships. Highly recommend Owais if you're looking to buy a GM vehicle. More

stay away from gateway, this dealer should be shutdown, the only true is that the people is friendly,.but after so many bad experience i prefer go to another place. I have seen people many times there in the only true is that the people is friendly,.but after so many bad experience i prefer go to another place. I have seen people many times there in different days,.. for the same problem. Gateway Chevrolet is the worst,. I have been there many times. for coolant a leaking that they can not detect ( they never found what is the reason of my issue,.12 times ) after complaints explaining issues with my new car I attended for , oil change,. I can said my first oil change was when everything to notice more ...(after on year they never replace the oil filter,) I replaced with another dealer and because of that my turbo has been damaged ,. another example a simple operation like put air to the tires they forget to put the cap (all the caps) , original from the factory.. they never solve nothing and when you said something , oh call GM. we couldn't find any issue. managers never answer, after so many letter to them and copy to GM. after all my visits. service manager, confirmed no fault found ,I presented ,. videos with information of the issue, bad fuel economy, noise , and they persist there is not issue,..service consultants most of them has been fired, and like sales very friendly, sales all the time trying to made a trade when they can not fix the issue. expression from operations manager, cars are very complicated now day. more than space ship. stay away from gateway chevrolet,. they just call you to make oil change if there is a follow. customer service even under warranty try to charge me,. and they request in a not professional way,. with not ethic. You must complete the survey as completed satisfy. it is very important for us, may be they think the customers don't have a brain, and they decided to tell us how to vote.no? stay away. I don't know if the recalls after all this bad service has been implemented correctly. Because I went to another dealer finally and they help me and correct all the issues that they said , no, we dont know, there is not problem,. etc.. More

worst car dealership in BRAMPTON ONTARIO crooked, lemon sale Third world mentality, from person answering phones to service. We don't want service like this in our city. Crooked service people, ripp off artist. Third world mentality, from person answering phones to service. We don't want service like this in our city. Crooked service people, ripp off artist. More