Erinwood Ford

They treated me like family! This was my first time buying a car from a dealership and I was nervous. My sales rep was Mark. We sat down and chatted for 20 minutes about my financ This was my first time buying a car from a dealership and I was nervous. My sales rep was Mark. We sat down and chatted for 20 minutes about my finances and my needs. He then showed me a used Toyota that was exactly what what I needed. I bought the first car that Mark showed me. After I settled on the car, I was nervous that I would not be able to get financing because of my bad credit. Mark sent me to see Steward who worked with me to find the right plan. Later, Steward took the time to explain my credit history with me and gave me some valuable financial advice that was unrelated to the car. He really understands finance. Overall, everyone at Erinwood Ford went out of their way to make me feel special even though I was only buying a $5500 car. I definitely will be coming back. More

3 cars, 10 months I originally went to Erinwood Ford because of the price of a F150. Dealt with Victor Chacon. Bought 2 more cars from him. everybody was great there. I originally went to Erinwood Ford because of the price of a F150. Dealt with Victor Chacon. Bought 2 more cars from him. everybody was great there. More

No pressure approach made it easy to say yes! As a first time, new car buyer, I visited the dealership a few times before I was able to commit to year, model and colour. Victor was a great sales a As a first time, new car buyer, I visited the dealership a few times before I was able to commit to year, model and colour. Victor was a great sales associate who was very helpful and his no pressure attitude made me feel comfortable to keep coming back. I ended up with a 2017 Ford Escape with the sport appearance package and I couldn't be happier. More

Fast, trustful, very patient Got there in a weekday Ali helped us out pick a nice ford edge, arranged everything really quick and delivered everything as promised. The dealer had Got there in a weekday Ali helped us out pick a nice ford edge, arranged everything really quick and delivered everything as promised. The dealer had free wifi, its a must for kids waiting for us to close the deal. T More

Bought new Focus, great experience. Both Addy and Carol provided exceptional customer service. After an e-mail contact, Addy came early to work in order to accommodate my schedule. He Both Addy and Carol provided exceptional customer service. After an e-mail contact, Addy came early to work in order to accommodate my schedule. He was very professional and offered me a refreshment while he went to pick up the car for my test drive. While waiting, I was offered birthday cake that was made by Carol for a staff member. We made a deal after the test drive and agreed that I would pick up the car in two days. To my great surprise, Addy and Carol informed me that there was an additional significant discount (from Ford) that they applied to the deal and I got a refund that lets just say made my day/week/year. The car was immaculate and I could not be happier. Great job Addy and Carol and thank you to the whole team at Erinwood. More

Bought used car hassle free Bought a 2006 Suzuki grand vitara, vehicle was as advertised. The staff were helpful and friendly , the service was on point as well. Over all a hassl Bought a 2006 Suzuki grand vitara, vehicle was as advertised. The staff were helpful and friendly , the service was on point as well. Over all a hassle free experience More

Good first experience It was my first time buying a car, and had little to no experience with the process. However, Orlando was very friendly and calm, he answered my many It was my first time buying a car, and had little to no experience with the process. However, Orlando was very friendly and calm, he answered my many questions honestly and with respect. More

Went above and beyond my expectations. Before visiting Erinwood Ford, I had gone to a couple of other dealerships in the area. Representatives at both were aggressive and left me feeling un Before visiting Erinwood Ford, I had gone to a couple of other dealerships in the area. Representatives at both were aggressive and left me feeling uncomfortable. And then I visited Erinwood Ford, where I met Roxy. This man deserves a medal for his patience and customer service. This was my first new car, and buying a car is a large purchase, so naturally I was anxious to make the right choice. Roxy patiently answered all my questions, never spoke poorly of other car makes that I was considering, and was very enthusiastic in helping me make an informed decision. He never pushed for me to make a purchase, and respected the fact I wanted to take some time to absorb all the information he provided me with. The second time I came in to get a trade-in appraisal, Nick Palalas, the Director of Sales and Marketing joined us and both Nick and Roxy thoroughly answered more questions I had and stayed after hours to work out an outstanding price - with no haggling! But again, there was no pressure to purchase the car on the spot. Even after the purchase was made, Roxy continued his excellent customer service - thoroughly walking through all the features of the vehicle and giving me a quick lesson in reverse parking :) Roxy really has his customers best interests in mind. He is a warm, genuine and honest man - and I will definitely be recommending Roxy and the whole Erinwood Ford family to friends and family. Thank you! -Magdalena More

Highly recommended!! We would highly recommend Chevon to anyone looking to purchase a vehicle, he was so easy to deal with! Chevon is incredibly honest and bent over backw We would highly recommend Chevon to anyone looking to purchase a vehicle, he was so easy to deal with! Chevon is incredibly honest and bent over backwards to satisfy all of our needs. We have never had a major purchase go so smoothly and stress-free! More

Extremely satisfied with Ali's service and knowledge I was very impressed with the dealership. Friendly and helpful staff. Ali is one of the nicest salesperson I've met in a long time. I will definitely I was very impressed with the dealership. Friendly and helpful staff. Ali is one of the nicest salesperson I've met in a long time. I will definitely recommend Ali to my friends and family. My next vehicle purchase will be with Ali. More